35
data recovery agency. 3Com recommends you make regular
backups of the data. See
page 23
for further information.
Q. What if the installation process goes wrong?
A. Try reinstalling the Network Storage Server using the
OfficeConnect Server Discovery Application. See the “Quick
Installation Guide” (DIA1950-0AAA0x) that accompanies this
User Guide. If problems persist, see the
“Troubleshooting”
section on
page 30
.
Q. Does the Network Storage Server permit long file
names?
A. Yes, up to 249 characters.
Q. Can I partition a Network Storage Server’s Hard Disk?
A. No. A Hard Disk cannot be partitioned, however, a Share can
be created for a User with access restrictions imposed on it.
Q. How much storage space does the Network Storage
Server actually have?
A. Although the Network Storage Server has a 20 GB or 40 GB
Hard Disk installed, the actual storage space might be marginally
less than that specified as the Network Storage Server’s
configuration settings and Operating System are stored on the
Hard Disk.
Q. Will the Network Storage Server operate as a
stand-alone storage device?
A. Yes. Although the Network Storage Server is designed to be
used across a network, it can also be used as a stand-alone
storage device for your PC. To use it as a stand-alone, just
connect a crossover cable between the Network Storage Server
and the adapter card installed on your PC.
Q. Why does Windows 95 report the Hard Disk capacity as
1.99 GB?
A. Disk ‘Properties’ reported from Windows Explorer are incorrect
for larger hard drive storage. This is a known limitation of
Windows 95 as it cannot detect hard disk storage greater than
2 GB.
Q. Why are the old Share names still visible in Network
Neighborhood even though they have been modified of
deleted?
A. This is due to the Windows machines not correctly refreshing
the display in Network Neighborhood to show the changed state
of the Share. In order to update the display, reboot your PC and
the old Share name should disappear.
Q. Why do my Windows NT PCs appear to copy files
quicker than Windows 95 or Windows 98 PCs?
A. Windows NT appears to make better use of a network’s
capacity than Windows 95 or Windows 98, which explains why
Windows NT is faster at file transfer.
Q. Why does the Network Storage Server take a long time
to restart?
A. It is possible the Network Storage Server lost its power supply
which resulted in the Unit being abnormally terminated. When
the Network Storage Server reboots, it runs an extensive disk
check to ensure that no data corruption occurred as a result of
the power failure.
