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If a secondary telephone enables Forward to Voice Mail or Call Forwarding to
another extension, these settings affect only calls to the secondary telephone
extension. A bridged call rings on both the primary telephone and secondary phone.
If a call is ringing on the primary telephone and the secondary phone, and the
primary telephone user presses the Forward to Voicemail button, the call is
forwarded to primary phone’s voice mailbox and the secondary telephone stops
ringing.
If a call is ringing on the primary telephone and the secondary phone, and the
secondary telephone user presses the Forward to Voicemail button, call will
continue ringing on both phones.
Call Transfer, Call Conferencing, and Bridged Line Calls
Bridged calls can be transferred by either the primary telephone or the secondary
phone. The primary telephone user and secondary telephone user can also set up a
conference with a bridged call.
If the primary telephone is on a bridged call and presses the
Transfer
button, the
primary telephone user hears a dial tone. The user can then enter a telephone number
to start attended or unattended call transfer. While the primary telephone user enters
the telephone number, the calling party is put on hold. However, the light for BSA line on
the secondary telephone remains on (does not blink as it would for a non-bridged call
on hold).
While on a bridged call, the primary telephone user can also press a free SA line to
transfer the call from a BSA line to a SA line. Or, a call connected on a SA line can be
transferred from the SA line to its BSA line. A secondary telephone user, however, can
only transfer a call from an SA line to BSA line but cannot transfer a bridged call to an
SA line.
Both primary and secondary phones can set up a 3-way conference call on a bridged
line.
Call Park and Bridged Line Calls
Either the primary telephone user or the secondary telephone user can park a call.
When either a primary or secondary telephone user parks a call and the call park
timeout value is reached (the default is 5 minutes), the parked call rings back only on
the telephone that parked the call. For example, if a primary telephone user parks a bridged
call to a Call Park extension and no one picks up the parked call, after 5 minutes the parked call
rings back only on the primary telephone that parked the call. The call does not ring back
on a secondary telephone or on any other primary login instance. When the primary
telephone answers the call, the SA status light on primary telephone lights but the BSA
status lights on the bridged phones do not light.
A parked call that rings back on a primary telephone rings on the first free SA line.
A parked call that rings back on a secondary telephone rings on the first free SA line.
If all lines are in use, a parked call that rings back is forwarded according to the enabled
Call Forwarding setting for that phone. If Do Not Disturb is enabled, the parked call is
forwarded to the call coverage point configured for that phone.
Call Pickup and Bridged Line Calls
