4
Your VCX IP phone can provide many features. Some of these features are optional.
Your administrator determines which features are available for your IP phone.
Initial Voice Mailbox Setup
Sometimes a caller may leave a message in your voice mailbox. Before you can listen
to messages in your voice mailbox, you must record your name and a personal greeting,
and change the default password you use to access your mailbox.
Your administrator will provide you with the default password for initial mailbox access.
Typically, the default password is the last 4 digits of your telephone number. The first
time you access your voice mailbox, the system prompts you to change your password,
record your name, and record a personal greeting.
Note that the password you use to access your voice mailbox is not the same password
you use to log in to your telephone. When you change the default voicemail password in
the following procedure, you do not change the telephone login password.
To initialize your mailbox:
1 Pick up the handset.
2 Press the voice mailbox button on your telephone (see the chapter in this guide that
describes the buttons and controls for your particular telephone model).
3 At the password prompt, use the keypad to enter your default password. The voice
prompt system describes the initialization process and introduces the Setup Assistant
function.
4 Follow the voice prompts to:
a
Enter a new password (ask your administrator for password length requirements;
use digits only; stars (*) and pounds (#) are invalid characters).
b
Record a name announcement.
c
Record a personal greeting.
5 Hang up.
Configuration Options
Simple VCX IP phone operations (for example, making a call, transferring a call, and
putting a call on hold) require no configuration. These operations are described in
Chapter 3
.
Many VCX features, however, do require configuration (for example, call forwarding and
speed dialing). In general, you can configure these features by using one of the
following methods:
The Telephone User Interface (TUI) is a phone-based interface that allows you to
manage your user account and IP phone by entering commands through the
telephone keypad. The command used to enable or disable a feature is executed by
entering a feature code. Configuration options and prompts are displayed on the
telephone Display Panel. See
Chapter 5
for more information on using the TUI.
Many options configured through the TUI require entering a feature code.
Basic telephone operation, such as making calls and putting a call on hold, is
described in
Chapter 3