TO TURN STORE AND FOWARD(AKA OFFLINE) ON AND OFF
TERMINAL SCREEN SAYS
DO THIS
Credit ….Sale Account --->
Press [Menu/ Esc] Key
Menu Screen:
1. Reports
2. Merchant Params
Press the [Force] Key til you see #3 Merchant Options, Then press
[Enter].
Enter Password:
The password is the two digit day and two digit month of the current
day. Ex. July 4th would be 0407 press [Enter].
Store and Forward:
1. S and F On / off
2. Mode Select
Press the [Force] Key til #2 Mode Select is highlighted, and press
[Enter].
Mode Select:
1. Stay Online
2. Stay Offline
Choose option #2 to turn Offline mode on, or option #1 to turn
Offline mode off press [Enter].
Limit per Card?
Accept? Enter = Yes
Press [Menu/ Esc] Key.
Enter Max Amount
Press [Menu/ Esc] Key.
Enter Max Total
Press [Menu/ Esc] Key.
Offline Anyway?
Accept? Enter = Yes
Press [Enter], the terminal prints out Offline Mode on paper, then
press [Menu/Esc] 3 times to get back to Credit Sale Account.
Credit ….. Sale Account Offline
Terminal is ready to do Offline Transactions
24 Hour Technical Support (FDR) 800-228-0210
They'll ask for your Merchant ID# which is:
[[Merchant #:34]]
The FDR Technical Support desk can help you with regular sales, voids, returns and batches. They are not
completely knowledged on the Store & Forward feature, so please contact one of the below cell phone numbers
if you have ANY questions regarding that system.
Wireless Service Support (Cingular) 800-662-4839
They'll ask for your MAN# which is located on the bottom of your terminal
[[Man #]]
If your signal strength is strong and you are processing slowly, please contact Cingular and ask them to "PING"
your terminal. This will clear the line to your terminal and speed up the processing time.
Raul's Cell # 917-577-6237
Josh’s Cell # 917-577-3149
Michael's Cell # 917-327-6012
Steven’s Cell # 917-557-5398
To check wireless coverage for an un-familiar area log on to:
Cingular (Mobitex):
www.SynapseManager.com/carriers.asp
*For GPRS:
http://alliance.cingularinteractive.com/dev/cda/zip/
AND:
www.attwireless.com/global/maps/coveragemap.jhtml?mapDisplay=datagsm/
*If you are unsure of which system you are on please feel free to call.1-877-964-1622
