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Common Error Responses, and Quick Fixes

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Warning: 

You may damage programming in terminal if directions are not followed correctly! 

Invalid Batch Sequence:  

(All Nurit Terminals except for 8000 GPRS) 

Display   

Do 

1. Credit Sale Account 

Press Menu 

2. Menu Screen 

Press #4 (Host Params) 

3. Host Params 

Press #1 ( Host Params) 

4. Enter Password 

Two digit Day/Two digit Month (DD/MM) 

5. EDC Parameters  

Press #1 (FDR ETC PLU Cr) 

6. FDR ETC PLU Cr 

Press #2 (Device ID) 

7. Device ID 

Type in any 4 digit number other than the one being shown on screen 

 Press 

Enter. 

8. FDR ETC PLU Cr 

Press Menu  

9. Save Parameters?  

Press Enter 

10. EDC Parameters 

Press Menu twice 

11. Menu Screen 

Press #5 (System Options) 

12. System Options 

Press #4 (Set Batch #) 

13. Enter Password  

Two digit Day/Two digit Month (DD/MM) 

14. New Batch No:  

Type in new batch number, just add one number to the one in there. 

 Press 

Enter 

15. Are You Sure? 

Press Enter 

16. System Options  

Press Menu twice. 

17. Credit Sale Account 

Try running a card. 

 

8000 GPRS Invalid Batch Sequence: 

Display Do 

Credit Sale Account 

Run Sale with any Credit Card for $99,999.02 (This will reset your terminal, and get rid of Invalid Batch Sequence) 

 

Bad Credit Batch: 

Simply Run any Credit Card for $0.01, then batch out your terminal. 

 

Rad Fail/Rad Off :

** 

Wireless Terminals Only 

Display  

Do 

Credit Sale Account 

Press Menu 

Menu Screen  

Press # 4 (Host Params) 

Host Params  

Press # 3 (Print EDC Setup) 

**If This Fails to regain signal strength, refer to Store and Forward Directions 
If you are still having issues please call us at one of the following numbers: 

Office

:  

877-964-1622 

 

Cell Phones: 

 (24 Hour) 

Josh: 917-577-3149 

Raul 917-577-6237 
Michael DiGiovanni:  917-327-6012 

Steven Ballan 

917-577-5398

 

 

Содержание NURIT-8320U

Страница 1: ...ten then not This will give your battery a longer shelf life and keep you from experiencing battery issues In order to let your unit discharge you must turn off battery saver mode Screen Says Do This Credit Sale Account Menu Menu screen 1 Reports Force down to 3 merchant options Merchant Options 1 Paper Type Force down to 5 Battery Saver Battery Saver 1 off 2 Auto Off only Enter on 1 to turn off t...

Страница 2: ... the leading edge of the paper roll so that it is perpendicular to the paper feeder and NOT jagged 3 Insert the leading edge of the paper underneath the printer mechanism s rubber platen roller The printer mechanism should automatically catch and feed the paper Press the FUNC and CLEAR FEED buttons simultaneously in short increments until the paper exits a few more centimeters 4 Lift up the paper ...

Страница 3: ...set to custom for second debit receipt CHECK PURCHASE STEP TERMINAL PROMPT ACTION 1 Idle Prompt Press PAYMT until terminal displays check prompt 2 Check Amount Enter the amount of the sale ENTER 3 Swipe Enter Check Swipe the check through the check reader or manually enter MICR information on the check ENTER Note Depending upon the check host the ABA Account and Check numbers are entered together ...

Страница 4: ...Prompt Pressf PAYM fT or the debit prompt 2 Debit Prompt Press RETURN for the RETURN prompt 3 Return Swipe card 4 Amount Enter amount ENTER 5 Authorization Number Enter the authorization number from the original receipt ENTER 6 PIN Have the customer enter their PIN code ENTER 7 Second Receipt Press any key to print the second receipt he surcharge amount will be added to the Return if surcharge is ...

Страница 5: ...pped transactions 4 1 st Untipped trans info To add a tip press 0 To ENTER To bypass and display next transaction press FORCED 5 Tip Entry Enter tip amount ENTER 6 Next trans info Enter tips or bypass as necessary If last trans was tipped terminal returns to Add Tips Menu If last transaction should not be tipped press MENU to return to Add Tips Menu 7 Add Tips Menu MENU to exit Tips can also be ad...

Страница 6: ... choice of EDC types to batch 5 EDC Choice Presst 1 to batch all EDC types or choose the EDC type to be batched GENERAL FUNCTIONS DESIRED FUNCTION ACTION Power On Press MENU key Power Off Press and hold the MENU key for five seconds NOTE The terminal will not power off if it is On external power Hot Keys Press the FUNCTION key at the same time as the number assigned to the Hot Key function Print D...

Страница 7: ...fline Transactions 24 Hour Technical Support FDR 800 228 0210 They ll ask for your Merchant ID which is Merchant 34 The FDR Technical Support desk can help you with regular sales voids returns and batches They are not completely knowledged on the Store Forward feature so please contact one of the below cell phone numbers if you have ANY questions regarding that system Wireless Service Support Cing...

Страница 8: ...GET THE FUNDS DEPOSITED TO YOUR ACCOUNT YOU STILL HAVE TO SETTLE THE BATCH IF YOU HAVE A NURIT 3010 UNIT PRESS FUNCTION THEN PRESS 6 NEWER APPLICATIONS WILL HAVE BATCH LISTED AS OPTION 2 THEN PRESS ENTER ENTER THE TERMINAL WILL DIAL OUT OR IF HAVING A WIRELESS SIGNAL WILL SEND OUT OVER THE SIGNAL AND SETTLE THE BATCH Programming terminal to send information through the phone line only and therefor...

Страница 9: ...on all Mobile And Store And Forward Merchants Extremely important For all merchants using a manual imprinter or using any terminal which performs store and forward please be sure to obtain the following information to avoid any complications when obtaining authorizations 1 Complete Credit Card Visa MasterCard and Discover are 16 digits American Express is 15 digits 2 Expiration Date 4 digits only ...

Страница 10: ...y Two digit Month DD MM 14 New Batch No Type in new batch number just add one number to the one in there Press Enter 15 Are You Sure Press Enter 16 System Options Press Menu twice 17 Credit Sale Account Try running a card 8000 GPRS Invalid Batch Sequence Display Do Credit Sale Account Run Sale with any Credit Card for 99 999 02 This will reset your terminal and get rid of Invalid Batch Sequence Ba...

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