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CG000542 | Rev A

User Guide | CytAssist Instrument | Troubleshooting

Link to TOC |

10xgenomics.com

The touchscreen will guide the user through recoverable errors. If the

error continues, or if the instrument has seen critical or intermediate

errors, email

[email protected]

with the error code displayed.

Support will request log files for troubleshooting. Upload pertinent logs

to 10x Genomics by navigating to the Logs menu option on screen. (See

Run Data

section).

There are two types of errors:

Critical Errors

– When the instrument has seen a critical error, the run

will immediately abort. Do not proceed with any further runs. Contact

[email protected]

with the error code.

•  System Error
•  Run Error
•  Canceled

User Recoverable Errors

– Follow error handling instructions through

the touchscreen and continue the run.
•  Slide Error
•  Network Error
•  Update Error

Error Screens

Содержание Visium CytAssist

Страница 1: ...with Readiness Test For use with Visium CytAssist Accessory Kit 12 Month Warranty PN 1000441 Visium CytAssist Instrument Accessory Kit PN 1000433 Visium CytAssist Accessory Kit 24 Month Warranty PN 10...

Страница 2: ...may refer to the products or services offered by other companies by their brand name or company name solely for clarity and does not claim any rights in those third party marks or names 10x Genomics...

Страница 3: ...CytAssist Instrument Document Revision Summary Link to TOC 10xgenomics com Document Revision Summary Document Number CG000542 Rev A Title Visium CytAssist Instrument User Guide with Readiness Test Rev...

Страница 4: ...cessory Kits 13 Tips Best Practices 14 Icons 15 Check Tissue Placement on Slide 15 Tissue Slide Placement on Tissue Slide Stage 17 Visium Slide Placement on Visium Slide Stage 22 10x Genomics Cloud 23...

Страница 5: ...Introduction 6 Introduction 7 Product Identification 7 Product Specifications...

Страница 6: ...ions can be captured on CytAssist specific slides in less than one hour per run Highlights Simplify sample handling with automated transfer of transcriptomic analytes from standard slides onto the Cap...

Страница 7: ...the sensitive reagents used with the instrument Humidity 30 80 R H non condensing Power Cable Length Power cables will be in accordance with regional specifications 6 7 ft 2 m Standard Product Specifi...

Страница 8: ...Safety Compliance Information 9 Safety 10 Regulatory...

Страница 9: ...he presence of moving mechanical parts that can be harmful to the operator if handled incorrectly The Hazardous Materials symbol indicates the presence of materials that are toxic or otherwise harmful...

Страница 10: ...vironment EN 61000 3 2 Electromagnetic compatibility EMC Part 3 2 Limits Limits for harmonic current emissions equipment input current 16 A per phase EN 61000 3 3 Electromagnetic compatibility EMC Par...

Страница 11: ...System Components 12 System Components 13 Accessory Kits...

Страница 12: ...Shipping Bolt Secures the camera during transportation removed during installation Interior Tissue Slide Stage Tissue Slide Clips Slide Alignment Guides Visium Slide Lock Visium Slide Stage Tissue Ali...

Страница 13: ...ards for Accessory Kit Instruction 1 CG000548 Visium CytAssist Training Kit 1 1000458 Visium CytAssist Training Slide Assembly 2 2000681 Blank Slides 2 3000868 Visium CytAssist Calibration Kit 1 10004...

Страница 14: ...Tips Best Practices 15 Icons 15 Check Tissue Placement on Slide 17 Tissue Slide Placement on Tissue Slide Stage 20 Visium Slide Placement on Visium Slide Stage 21 10x Genomics Cloud...

Страница 15: ...548 located within the Instrument Accessory Kit laminated document with concise instructions a Ensure that the tissue region of interest will fit within the Capture Area of a Visium CytAssist Spatial...

Страница 16: ...tissue lies within the green allowable area 15 mm from edge of frosted area marks 5 mm from the sides c Refer to the examples of good and bad tissue placement Refer to the Visium CytAssist Training K...

Страница 17: ...center of the alignment guides for 6 5 mm rectangles or 11 mm lines Capture Areas on either the left or right side of the stage Align the center of the tissue region of interest to the center of the C...

Страница 18: ...rmost position Examples of Good Slide Placement on the Tissue Slide Stage right side of the stage rotated still on the right side of the stage OR F F Slide F shown with a 6 5 mm section left side of t...

Страница 19: ...adjust the position of the tissue within the alignment guides DO NOT touch the tissue section d If only one tissue on one slide will be loaded use a blank slide for the second position on the Tissue S...

Страница 20: ...ing that the slide is not impacted The lock will partially obscure the slide label when correctly secured Visium Slide Stage is Empty Visium Slide Stage is Loaded Correctly with One Slide CORRECT Slid...

Страница 21: ...com The image below demonstrates how movement of the tissue slides affects where target molecules will end up on the Visium CytAssist Spatial Gene Expression Slide Stage Tissue Slide Visium Slide POS...

Страница 22: ...e Stage a Inspect the Visium Slide Stage for dust and debris and clean according to the Maintenance section as needed b Open the Visium Slide Lock by using one finger to pivot c Line up the slide with...

Страница 23: ...strument information and download the latest firmware updates for their instruments Each Visium CytAssist instrument is required to be registered to the 10x Genomics Cloud during the First Time Use FT...

Страница 24: ...Menu Options 23 Menu Options 26 Firmware Update Procedure...

Страница 25: ...ment section Instrument Data Fromthismenuoption accessandexport Run Data includes CytAssist images run csv with metadata such as sample run name slide serial number etc Size 10s of mb run Support Pack...

Страница 26: ...while older Support Data is deleted automatically oldest files are deleted first It is critical that users proceed to the next stage of the workflow in the assay kit user guide immediately rather tha...

Страница 27: ...ecommended so that the instrument may receive security firmware updates and automatically upload system log files to the 10x Genomics Cloud 10x Genomics has no remote access to the instrument Users ma...

Страница 28: ...ad enabled e A pop up on the home screen will alert the user of available updates f Open pop up and click to install Procedure with a network connection auto download disabled a A pop up on the home s...

Страница 29: ...to start the test e Upon test completion follow onscreen instruction to unload slides Follow onscreen instruction in the event of a failed or incomplete test f Store the blank slides and the calibrat...

Страница 30: ...System Operation 29 Step 1 Installation 31 Step 2 First Time Use 34 Step 3 Readiness Test 36 Step 4 Main Operation...

Страница 31: ...e instrument Provides a minimum of 4 10 cm clearance around unit to allow free air circulation Warning Avoid using the Visium CytAssist in a manner not specified by 10x Genomics The Visium CytAssist h...

Страница 32: ...ee Moving Shipping the Instrument section d Remove Shipping Bolt from the back of the instrument Retain for future use the Shipping Bolt holds the camera focus in a safe position during transportation...

Страница 33: ...ires the following 10x Genomics Account Onscreen instruction will guide account setup Alternatively visit cloud 10xgenomics com to create an account beforehand Instrument serial number and instrument...

Страница 34: ...accept the legal agreement e Update the firmware Internet connection After registration the instrument will automatically search for the latest firmware update Confirm data transmission settings for...

Страница 35: ...increasing height The feet will come off the instrument if they are continued to be turned counterclockwise Once the instrument is leveled correctly check the back of the instrument to confirm that t...

Страница 36: ...n Slide in the Instrument Accessory Kit Inspect for any chips or cracks Calibration slide may be cleaned with lens paper or laboratory wipes followed by compressed air Dirty slides may cause the readi...

Страница 37: ...llowed by 70 ethanol or 70 isopropanol Use compressed air to dry remove debris as needed Clean glass windows with dry polyester swabs such as Texwipe TX714A Cleanroom Swab 0 5 L EW 33677 62 from Cole...

Страница 38: ...area that results in successful analyte transfer and imaging Overlay the slides on the diagrams in the Visium CytAssist Quick Reference Cards for Accessory Kit Instruction CG000548 located in the Ins...

Страница 39: ...and B c Open lid d Follow onscreen instruction and load the blank slides and calibration slide onto the instrument as described in the Tips and Best Practices section e Load reagents to the circular...

Страница 40: ...one and a Run Info tab at the bottom of the screen Green indicates a successfully completed run Red indicates a failed run error see Troubleshooting Yellow indicates that the run has been canceled i C...

Страница 41: ...y run See Maintenance section for further guidance l Export the run data via USB See Run Data section for further guidance m View and verify the tissue samples were accurately aligned within the Visiu...

Страница 42: ...Maintenance 41 System Maintenance 43 Moving Shipping the Instrument...

Страница 43: ...xwipe TX714A Cleanroom Swab 0 5 L EW 33677 62 from Cole Parmer or equivalent and compressed air Use a bright light e g flashlight to inspect the glass windows for any smudges and remove them as descri...

Страница 44: ...st has been damaged in any way e g a power entry module or plug is damaged liquid was spilled into or objects fell into the instrument the instrument does not operate properly or has been dropped Use...

Страница 45: ...strument transportation Menu Options System Alternate Modes Shipping Mode b Once Shipping Mode is active follow onscreen instruction to power down the instrument c Turn off the instrument completely u...

Страница 46: ...e the four Tissue Clips to their innermost positions and tape down Ensure that the tape is placed over all four Tissue Slide Clips along with the overlap with all four corners of the protective film f...

Страница 47: ...Place the foam packaging on top of the instrument i Unless directed otherwise do not include any parts of the Accessory Kit which includes the power cord j Coordinate with 10x Genomics Support for fu...

Страница 48: ...Troubleshooting 47 Troubleshooting 49 Error Screens...

Страница 49: ...r tissue on tissue slide if bubbles are outside of the tissue the risk of affecting assay performance is low If bubbles are on top of the tissue it may result in lack of usable reads in the tissue are...

Страница 50: ...ser Guide CG000549 Readiness Test Fails Refer to the Maintenance section and clean the instrument as described Wipe down the Tissue Slide Stage and the Visium Slide Stage with 5 10 bleach solution fol...

Страница 51: ...es for troubleshooting Upload pertinent logs to 10x Genomics by navigating to the Logs menu option on screen See Run Data section There are two types of errors Critical Errors When the instrument has...

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