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Read this manual BEFORE using this 

equipment.
Failure to read and follow all safety and 

use information can result in death, 

serious personal injury, property damage, 

or damage to the equipment.
Keep this manual for future reference.

Installation

Location

Items Needed

Box Contents

Features:

Installation must be performed by qualified persons, in 

accordance with local codes, ANSI/NFPA 70 (NEC Article 

424) and CEC Part 1 Section 62 where applicable. Prior 

to installation, please consult the local codes in order 

to understand what is acceptable. To the extent this 

information is not consistent with local codes, the local 

codes should be followed. Regardless, electrical wiring is 

required from a circuit breaker or other electrical circuit to 

the control. It is recommended that an electrician perform 

these installation steps. Please be aware local codes may 

require this product to be installed by an electrician.

Important Safety Information

This pictorial alerts you to electricity, 

electrocution, and shock hazards.

This symbol identifies hazards which, 

if not avoided, could result in death or 

serious injury.

This symbol identifies practices, actions, or 

failure to act, which could result in property 

damage or damage to the equipment.

This is a safety-alert symbol. The safety-alert 

symbol is shown alone or used with a signal word 

(DANGER, WARNING, or CAUTION), a pictorial 

and/or a safety message to identify hazards.

When you see this symbol alone or with a signal word on 

your equipment or in this manual, be alert to the potential 

for death or serious personal injury.

• Extends the area 

controlled by a 

SunStat® ConnectPlus™ 

thermostat

• Built-in GFCI
• Status indicators
• Wired and wireless 

connections to 

thermostat

• Up to 10 wired R4 

Relays per thermostat

• Up to 6 wireless R4 

Relays per thermostat

• Wireless R4 Relays 

report energy usage to 

thermostat

• 3 Year warranty

To prevent the risk of personal injury and/or 

death, make sure power is not applied to the 

product until it is fully installed and ready for 

final testing. All work must be done with power 

turned off to the circuit being worked on.

To reduce the risk of electric shock, do not connect to a 

circuit operating at more than 150 V to ground.

Power Supply

Pull power supply wiring to the control location.

• Leave about 6 to 8" (15 to 20 cm) of wire for connections.
• This wiring should be size 12 or 14 AWG, in compliance 

with  local code requirements.

• A qualified person should run a dedicated circuit from 

the main circuit breaker panel to the control location. If a 

dedicated circuit is not possible, it is acceptable to tap 

into an existing circuit. However, there must be enough 

capacity to handle the load (amps) of the floor heating 

system being installed, and any appliance likely to be 

used on the circuit such as a hair dryer or vacuum cleaner.

• Avoid circuits that have ballasted lighting, motors, exhaust 

fans, or hot tub pumps to reduce the likelihood of interference.

• The circuit breaker should be rated 20 amps for total circuit 

loads up to 15 amps. A 15-amp circuit breaker may be 

used for total circuit loads up to 12 amps.

• A GFCI (ground-fault circuit interrupter) or AFCI (arc-fault 

circuit interrupter) type circuit breaker may be used, but 

is not necessary.

Bottom Plate Work

• Drill or chisel hole for routing the power lead conduit at 

the bottom plate as indicated. This hole should be directly 

below the electrical box.

• Electrical box (must be UL listed and proper size)

 

- Vertical 1-gang box

• Conduit, flexible or rigid (if required, must be UL listed 

and proper size)

• Electrical wiring cable (UL listed)

 

- Minimum 14 AWG to 12 A

 

- 12 AWG to 15 A

• Nail plate
• Hot glue gun and hot glue

• Indoor location only
• Do not install where there is electrical interference from 

equipment, appliances, or other sources

• Install away from all water sources such as sinks and at 

least 4 ft (1.2 m) away from showers and bathtubs

• Consider easy access for wiring

• SunStat

®

 R4 Relay

• Screwdriver
• Installation manual
• Machine screws (2), 6-32

The antenna used for this radio must be properly installed 

and maintained and must provide a separation distance 

of at least 7.9 inches (20 cm) from all persons. 
This device complies with Part 15 of the FCC Rules and 

with Industry Canada license-exempt RSS standard(s). 

Operation is subject to the following two conditions: (1) 

this device may not cause harmful interference, and (2) this 

device must accept any interference received, including 

interference that may cause undesired operation.
Changes or modifications not expressly approved by the 

party responsible for compliance could void the user’s 

authority to operate the equipment.
This equipment has been tested and found to comply 

with the limits for a Class B digital device, pursuant to 

Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference 

Make sure 120 VAC is supplied to 120 VAC cables and 

240 VAC is supplied to 240 VAC mat or wire. Otherwise, 

dangerous overheating and a fire hazard could result. 

Do not exceed 15-amps on this control.

SunStat

®

 R4 Relay

Installation and  

Operation Manual

The following cautions must be observed:

Floor Heating Mat or Cable Power Lead Installation

• The shielded power lead can be installed with or without 

electrical conduit (recommended for added protection 

against nails or screws), depending on code requirements.

• Remove one of the knock-outs in the electrical box to 

route the power lead. If electrical conduit is not required 

by code, install a wire collar to secure the power leads 

where they enter the box. If conduit is required by code, 

install 1/2" (minimum) conduit from the bottom plate up to the  

electrical box. For multiple power leads (multiple cables), 

install 3/4" conduit.

• Secure a steel nail plate over the cutout in the bottom 

plate to protect the wires against baseboard nails later.

Communication Rough-in Wiring

The ConnectPlus can connect wirelessly to the R4 Relay 

(see Operation > Wireless Pairing). If a wired connection 

is desired, follow these steps. 

• Pull 18 AWG to 24 AWG 2-conductor wire from the 

ConnectPlus location to the R4 Relay location

• The wire may be up to 100 ft (30 m) long
• For additional R4 Relays, pull additional wire between R4 

Relay locations

• Strip the wire ends to 

1

8

" long

Power lead

conduit

Power 

lead

For retrofit installations, cut 
out drywall and chisel out the 
bottom plate to route wire to 
control.

See over for operation details

Low Voltage Wiring

ConnectPlus and additional R4 Relay connections are 

made to the terminal block by inserting the wires into 

the openings and tightening the screws. Three holes are 

provided for wire access from the back. Wires must be 

routed in the channel to the right of the terminal block so 

that the display front can be re-attached. Any low voltage 

wiring that passes through the inside of the electrical box 

must be rated at least 90°C 300 V.

• ConnectPlus—connect to RELAY and COM terminals, 

matching connections on the ConnectPlus

• R4 Relay—connect to RELAY and COM terminals, 

matching connections on the other R4 Relay

Make sure the wire connections are secure by gently 

tugging on them. Otherwise, arcing could occur, causing 

dangerous overheating and a possible fire hazard. 

Specifications:

Power supply

 

120/240 VAC, 60 Hz, 3 W

Maximum load

 

15 A, resistive

Maximum power

 

1800 W at 120 VAC

 

 

3600 W at 240 VAC

GFCI

 

Class A (5 mA trip)

Approvals

 

UL 943, UL/CSA 60730, UL 991

Ambient conditions 

32°F to 86°F (0°C to 30°C) 

 

< 90% RH non-condensing

Model# 1140-01, 500980

NEVER

 put the system into full operation until the tile or 

flooring installer verifies all cement materials are fully cured 

(typically two to four weeks after installation).

ALWAYS

 use insulated copper wires rated for 90°C (194°F) 

and 600 V minimum. Do not use aluminum.

ALWAYS

 wire all circuits as Class 1, electric light & power 

circuits.

ALWAYS

 mount the thermostat to a grounded electrical box.

ALWAYS

 seek help if a problem arises. If ever in doubt 

about the correct installation procedure, or if the product 

appears to be damaged, the factory must be contacted 

before proceeding with the installation.

The R4 Relay is compatible with the SunStat

®

 ConnectPlus 

thermostat. The R4 Relay is only compatible wireless with 

the SunStat ConnectPlus. Other models Gen III (Connect, 

Command, Core) will need to be wired. Do not connect 

to older model SunStat thermostats or relays.

R4 Relay Wiring

Before connecting the wires to the back of the relay, detach 

the display front from the base.
While holding the base section in one hand, with the other 

pull gently up holding the sides of the thermostat towards the 

bottom (near RESET button), pivoting away from the base.

Power Wiring

• Connect the ground wire from the power supply to the 

ground wire from the floor heating power lead

• If the electrical box is metal, use a short length of wire 

to connect the ground wires to the bonding screw

• Connect the floor heating power lead conductors to the 

LOAD 1 and LOAD 2 terminals

• For 120 VAC connections, connect the power supply 

black (L) wire to the L terminal and the white (N) wire 

to the N terminal

• For 240 VAC connections, connect one of the power 

supply wires to the L1 terminal and the other to the L2 

terminal

in a residential installation. This equipment generates uses 

and can radiate radio frequency energy and, if not installed 

and used in accordance with the instructions, may cause 

harmful interference to radio communications. However, 

there is no guarantee that interference will not occur in a 

particular installation. If this equipment does cause harmful 

interference to radio or television reception, which can be 

determined by turning the equipment off and on, the user 

is encouraged to try to correct the interference by one of 

the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/TV technician 

for help.

• Connect the equipment into an outlet on a circuit different 

from that to which the receiver is connected.

Finish ConnectPlus™ Installation

• Ensure all connections are secure
• Carefully press the wires into the electrical box
• Do not use the thermostat to push the wires
• Secure the thermostat base to the electrical box with 

the screws included

• Do not overtighten
• Re-attach the display front

 

- Line up the top edge with the base

 

- Rotate the bottom towards the base and snap it into 

position

Summary of Contents for SunTouch SunStat R4 Relay

Page 1: ...ndustry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equi...

Page 2: ... all water sources such as sinks and at least 4 ft 1 2 m away from showers and bathtubs Consider easy access for wiring SunStat R4 Relay Screwdriver Installation manual Machine screws 2 6 32 The R4 Relay is compatible with the SunStat ConnectPlus thermostat The R4 Relay is only compatible wireless with the SunStat ConnectPlus Other models Gen III Connect Command Core will need to be wired Do not c...

Page 3: ...s not possible it is acceptable to tap into an existing circuit However there must be enough capacity to handle the load amps of the floor heating system being installed and any appliance likely to be used on the circuit such as a hair dryer or vacuum cleaner Avoid circuits that have ballasted lighting motors exhaust fans or hot tub pumps to reduce the likelihood of interference The circuit breake...

Page 4: ...uit Secure a steel nail plate over the cutout in the bottom plate to protect the wires against baseboard nails later Communication Rough in Wiring The ConnectPlus can connect wirelessly to the R4 Relay see Operation Wireless Pairing If a wired connection is desired follow these steps Pull 18 AWG to 24 AWG 2 conductor wire from the ConnectPlus location to the R4 Relay location The wire may be up to...

Page 5: ...angerous overheating and a possible fire hazard Power Wiring Connect the ground wire from the power supply to the ground wire from the floor heating power lead If the electrical box is metal use a short length of wire to connect the ground wires to the bonding screw Connect the floor heating power lead conductors to the LOAD 1 and LOAD 2 terminals For 120 VAC connections connect the power supply b...

Page 6: ...system for more than a brief test Top Icon Power Indicator is on when power is supplied to the R4 Relay Middle Icon Heating Indicator is on when the R4 Relay is heating Bottom Icon Wireless Indicator On when paired with ConnectPlus Blinking when paired connection is lost ...

Page 7: ...ed mat or cable any time the thermostat determines that heat is required When the thermostat signals the relay to operate the Heating Indicator is illuminated GFCI Testing and GFCI Light Operation Press the TEST button on the GFCI monthly to verify that it is operational The GFCI RESET light will flash red To resume normal operation press the RESET button If pressing TEST does not display a flashi...

Page 8: ... and tested by a qualified electrician If the GFCI TEST light stays on solid a welded relay has occurred and the unit will need replacement Power Off Suspend R4 Relay operation by turning off the connected or paired ConnectPlus Wireless Pairing Put the ConnectPlus into pairing mode Menu Settings Paired Devices Pair Device Press and hold RESET button on the R4 Relay for 3 seconds To unpair the R4 R...

Page 9: ...e return the control to your distributor to begin the warranty process This limited warranty does not cover shipping costs Nor does it cover a product subjected to misuse or accidental damage This warranty does not cover the cost of installation diagnosis removal or reinstallation or any material costs or loss of use This limited warranty is in lieu of all other warranties obligations or liabiliti...

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