Chamberlain C2102 Installation Manual Download

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Installation Manual

Chain Drive Garage Door Opener

Model C2102

FOR RESIDENTIAL USE ONLY

PRE

PROGRAMMED REMOTE

CONTROL INCLUDED

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• Please read this manual and the enclosed safety materials carefully!

• Fasten the manual near the garage door after installation.

• The door WILL

NOT

CLOSE unless the Protector System® is connected and properly aligned.

• Periodic checks of the garage door opener are required to ensure safe operation.

• The model number label is located on the back panel of your garage door opener.

• This garage door opener is compatible with myQ® and S 2.0® accessories.

• DO NOT install on a one-piece door if using devices or features providing unattended close.

Unattended devices and features are to be used ONLY with sectional doors.

Summary of Contents for C2102

Page 1: ...this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the garage door opener are required to ensure safe operation The model number label is located on the back panel of your garage door opener This garage door opener is compatible wit...

Page 2: ...you do not comply with the warnings that accompany them The hazard may come from something mechanical or from electric shock Read the warnings carefully When you see this Signal Word on the following pages it will alert you to the possibility of damage to your garage door and or the garage door opener if you do not comply with the cautionary statements that accompany it Read them carefully WARNING...

Page 3: ...s BEFORE installing and operating the opener l ONLY operate garage door opener at 120V 60 Hz to avoid malfunction and damage Before you begin 1 Disable locks and remove any ropes connected to the garage door 2 Lift the door halfway up Release the door If balanced it should stay in place supported entirely by its springs 3 Raise and lower the door to check for binding or sticking If your door binds...

Page 4: ...e a finished ceiling in your garage Support Brackets Hardware x2 each l Extension brackets Model 041A5281 1 or wood blocks Depending upon garage construction extension brackets or wood blocks may be needed to install the safety reversing sensor Extension Brackets Ê041A5281 1 Lag screws x4 Lag screws x12 Wood Blocks l Fastening hardware Alternate floor mounting of the safety reversing sensor will r...

Page 5: ...ter sections 9 Hanging brackets 2 Packaged inside the front rail section 10 Garage door opener motor unit 11 Chain spreader with screws 12 U bracket 13 Chain and cable 14 The Protector System Safety reversing sensors with 2 conductor white and white black wire attached sending sensor 1 receiving sensor 1 and safety sensor brackets 2 15 Remote control 16 Push button door control 17 White and red wh...

Page 6: ... Lock Washer 3 8 Master Link 2 Threaded Shaft Clevis Pin 5 16 x1 1 2 Ring Fastener 3 Hex Bolt 5 16 18x7 8 4 Lock Washer 5 16 18 5 Nut 5 16 18 6 Self Threading Screw 1 4 14x5 8 2 Clevis Pin 5 16 x1 Clevis Pin 5 16 x1 1 4 Lag Screw 5 16 9x1 5 8 4 Screw 6ABx1 1 2 2 Drywall Anchors 2 Hex Screw 10 24 2 Wing Nut 2 Preparation ...

Page 7: ...hown and slide the tapered ends into the larger ones Tabs along the side will lock into place 3 Place the motor unit on packing material to protect the cover and rest the back end of the rail on top For convenience put a support under the front end of the rail 4 As a temporary stop insert a screwdriver into the hole in the second rail section from the motor unit as shown 5 Check to be sure there a...

Page 8: ... of the motor unit 3 Use the carton to support the front end of the rail 4 Place the U bracket flat side down onto the motor unit and align the bracket holes with the bolt holes 5 Fasten the U bracket with the previously removed bolts DO NOT use any power tools The use of power tools may permanently damage the garage door opener 6 Attach chain spreader to the motor unit with two screws Bolt 1 4 20...

Page 9: ...3 Place the idler pulley into the window as shown 4 Insert the idler bolt from the top through the rail and pulley Tighten with a 3 8 lock washer and nut underneath the rail until the lock washer is compressed 5 Rotate the pulley to be sure it spins freely 6 Locate the rail tab The rail tab is near the idler pulley on the front rail section Use a flat head screwdriver and lift the rail tab until t...

Page 10: ...he cable chain along the rail toward the motor unit around the sprocket and continuing to the trolley assembly The sprocket teeth must engage the chain Figure 2 4 Check to make sure the chain is not twisted then connect it to the threaded shaft with the remaining master link 5 Thread the inner nut and lock washer onto the trolley threaded shaft 6 Insert the trolley threaded shaft through the hole ...

Page 11: ...stallation is complete you may notice some chain droop with the door closed This is normal If the chain returns to the position shown when the door is open do not re adjust the chain NOTE During future maintenance ALWAYS pull the emergency release handle to disconnect the trolley before adjusting the chain You have now finished assembling your garage door opener Please read the following warnings ...

Page 12: ...release 7 NEVER connect garage door opener to power source until instructed to do so 8 NEVER wear watches rings or loose clothing while installing or servicing opener They could be caught in garage door or opener mechanisms 9 Install wall mounted garage door control l within sight of the garage door l out of reach of small children at a minimum height of 5 feet 1 5 m above floors landings steps or...

Page 13: ...nce is minimal It may be mounted on the wall upside down if necessary to gain approximately 1 2 1 cm If you need to install the header bracket on a 2x4 on wall or ceiling use lag screws not provided to securely fasten the 2x4 to structural supports as shown here and on page 14 3 Open your door to the highest point of travel as shown Draw an intersecting horizontal line on the header wall 2 5 cm ab...

Page 14: ...port with the hardware provided OPTION B CEILING INSTALLATION 1 Extend the vertical centerline onto the ceiling as shown 2 Center the bracket on the vertical mark no more than 6 15 cm from the wall Make sure the arrow is pointing away from the wall The bracket can be mounted flush against the ceiling when clearance is minimal 3 Mark the side holes Drill 3 16 pilot holes and fasten bracket securely...

Page 15: ... Garage Door Opener To prevent damage to garage door rest garage door opener rail on 2x4 placed on top section of door 1 Remove the packing material and lift the garage door opener onto a ladder 2 Fully open the door and place a 2x4 laid flat under the rail For one piece doors without tracks lay the 2x4 on it s side NOTE A 2x4 is ideal for setting the distance between the rail and the door If the ...

Page 16: ...structural supports before installing the garage door opener 2 Make sure the garage door opener is aligned with the header bracket Measure the distance from each side of the garage door opener to the support bracket 3 Cut both pieces of the hanging bracket to required lengths 4 Attach the end of each hanging bracket to the support bracket with appropriate hardware not provided 5 Attach the garage ...

Page 17: ...r unbalanced door could result in an open door falling rapidly and or unexpectedly l NEVER use emergency release handle unless garage doorway is clear of persons and obstructions l NEVER use handle to pull door open or closed If rope knot becomes untied you could fall 1 Insert one end of the emergency release rope through the handle Make sure that NOTICE is right side up Secure with an overhand kn...

Page 18: ...e of the bracket 2 4 5 10 cm below the top edge of the door OR directly below any structural support across the top of the door 3 Mark drill holes and install as follows depending on your door s construction Metal or light weight doors using a vertical angle iron brace in the door panel support and the door bracket l Drill 3 16 fastening holes Secure the door bracket using the two 1 4 14x5 8 self ...

Page 19: ...your installation needs NOTE The door bracket may be installed on the top edge of the door if required for your installation Refer to the dotted line optional placement drawing For a door with no exposed framing or for the optional installation use lag screws 5 16 x1 1 2 not provided to fasten the door bracket Vertical Centerline of Garage Door Optional Placement of Door Bracket Door Bracket Heade...

Page 20: ... holes as far apart as possible to increase door arm rigidity and attach using the bolts nuts and lock washers 5 Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal The trolley will re engage automatically when the garage door opener is activated NOTE If the holes in the curved door arm and the straight door arm do not align reverse the strai...

Page 21: ...using the clevis pin Secure with the ring fastener 4 Attach the curved door arm to the trolley using the clevis pin Secure with the ring fastener 5 Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal HARDWARE Hex Bolt 5 16 18x7 8 Nut 5 16 18 Lock Washer 5 16 18 Clevis Pin 5 16 x1 Clevis Pin 5 16 x1 1 4 Ring Fastener One Piece Door without Tra...

Page 22: ...ivate door ONLY when it can be seen clearly is properly adjusted and there are no obstructions to door travel l ALWAYS keep garage door in sight until completely closed NEVER permit anyone to cross path of closing garage door INTRODUCTION Install the door control within sight of the door at a minimum height of 5 feet 1 5 m above floors landings steps or any other adjacent walking surface where sma...

Page 23: ...e near the garage door opener 3 Connect the wire to the red and white terminals on the garage door opener If your garage is pre wired make sure you use the same wires that are connected to the door control To insert or release wires from the terminal push in the tab with screwdriver tip 7 16 11 mm 2 3 1 HARDWARE Insulated Staple Not Shown Staple RED WHITE Wire channel STEP 12 Attach the Warning La...

Page 24: ...ill flash 10 times When installing the safety reversing sensors check l Sensors are installed INSIDE the garage l Sensor lenses are facing each other IMPORTANT Do not allow direct sunlight to the receiving sensor green LED l Sensor beam is NO HIGHER than 6 15 cm above the floor and the light beam is unobstructed Safety Reversing Sensor Light Beam Protection Area Safety Reversing Sensor Wing Nut 2 ...

Page 25: ... bracket Repeat the steps with the other sensor on the opposite side of the garage door Both lenses must face each other OR 1 Wing Nut OPTIONAL 2 3 Door track Inside garage wall 6 15 cm max Not provided FLOOR OPTION 1 Measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed 2 Attach the bracket to the floor with concrete anchors not provided 3 S...

Page 26: ...th sensors to the garage door opener Attach with staples but DO NOT puncture the wire 2 Separate the sensor wires and strip insulation from each end Twist the two white wires together Then twist the two white black wires together 3 Using a screwdriver push in the terminal tabs and insert the white wires into the white terminal Insert the white black wires into the grey terminal Staple 1 2 3 HARDWA...

Page 27: ... making sure the colors correspond for each sensor 4 At the garage door opener strip the end of the wires previously connected to the sensors Twist the like colored wires together 5 Using a screwdriver push in the terminal tabs and insert the wire color connected to the sensor s white wire into the white terminal Insert the other wire color connected to the sensor s white black wire into the grey ...

Page 28: ...rounding type outlet If the plug doesn t fit into the outlet you have contact a qualified electrician to install the proper outlet THERE ARE TWO OPTIONS FOR CONNECTING POWER OPTION A TYPICAL WIRING 1 Plug in the garage door opener into a grounded outlet 2 DO NOT run garage door opener at this time OPTION B PERMANENT WIRING If permanent wiring is required by your local code refer to the following p...

Page 29: ...FETY SENSOR TROUBLESHOOTING If either of the sensor LEDs are off there is no power to the sensor 1 Check that you have power to the garage door opener 2 Check the sensor wire is not shorted or broken 3 Check that the sensors are wired correctly white wires to white terminal and white black wires to grey terminal RED WHITE WHITE GREY 3 2 1 If the green receiving sensor LED is blinking the sensors a...

Page 30: ...easy The adjustments allow you to program where the door will stop in the open UP and close DOWN position The electronic controls sense the amount of force required to open and close the door The force is adjusted automatically when you program the travel UP Open DOWN Close ONE PIECE DOORS ONLY When setting the UP travel for a one piece door ensure that the door does not slant backwards when fully...

Page 31: ...s refer to page 30 4 Press and hold the DOWN button until the door is in the desired DOWN position 5 Once the door is in the desired DOWN position press and release the Adjustment Button The garage door opener lights will flash twice and the UP Button will begin to flash 6 Press and release the UP Button When the door travels to the programmed UP position the DOWN Button will begin to flash 7 Pres...

Page 32: ...ensure all steps were followed 2 Refer to Adjustment Step 1 and and set the down limit closer to the garage floor NOTE On a sectional door make sure adjustments do not force the door arm beyond a straight up and down position 3 Repeat the Safety Reversal test If the test continues to fail call a trained door systems technician 1 2 STEP 3 Test the Protector System Without a properly installed safet...

Page 33: ...repairs or removing covers 14 This operator system is equipped with an unattended operation feature The door could move unexpectedly NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR 15 DO NOT install on a one piece door if using devices or features providing unattended close Unattended devices and features are to be used ONLY with sectional doors 16 SAVE THESE INSTRUCTIONS Using your Garage Door Op...

Page 34: ...AM USING THE GARAGE DOOR OPENER LEARN BUTTON 1 Locate the LEARN Button 2 Press and immediately release the LEARN button The LEARN LED will glow steady for 30 seconds Within 30 seconds 3 Remote Control Press and hold the button on the remote control that you wish to use Keyless Entry Enter a 4 digit personal identification number PIN of your choice on the keyless entry keypad Then press and hold th...

Page 35: ...or l If possible use emergency release handle to disengage trolley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could result in an open door falling rapidly and or unexpectedly l NEVER use emergency release handle unless garage doorway is clear of persons and obstructions l NEVER use handle to pull door open or closed If rope knot becomes untied you could fall DISCONNE...

Page 36: ...onditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device must be installed to ensure a minimum 20 cm 8 in distance is maint...

Page 37: ... Replace travel module if necessary No movement only a single click Manually open and close the door Check for binding or obstructions such as a broken spring or door lock correct as needed Replace logic board if necessary Opener hums for 1 2 seconds no movement Manually open and close the door Check for binding or obstructions such as a broken spring or door lock correct as needed Replace motor i...

Page 38: ...ty reversing sensors are properly installed aligned and free of any obstructions o If the receiving sensor green LED faces direct sunlight switch the receiving sensor with the sending sensor so the receiving sensor is not in direct sunlight My garage door opener light s will not turn off when the door is open The garage door opener is equipped with a feature that turns the light on when the safety...

Page 39: ...or any component ALL IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT S AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD Some States and Provinces do not allow limitations on how long...

Page 40: ...de carefully and keep it for reference Check the operation of your garage door and opener to ensure they function in a safe and trouble free manner Be sure to read all Important Safety Information found in your garage door opener s manual as it provides more details and safety considerations than can be supplied with this guide Garage Door Openers are Not Toys Discuss garage door and opener safety...

Page 41: ... trained door systems technician for assistance l Verify the photoeye height is no higher than 6 from the garage floor Test the door for proper operation l Open and close the door manually using handles or suitable gripping points l The door should move freely and without difficulty l The door should balance and stay partially open 3 4 feet above the floor l If you detect any signs of improper ope...

Page 42: ...d door arm 041B0035B 2 Door bracket with clevis pin and fastener 041A5047 3 Emergency release rope and handle 041A2828 4 Header bracket with clevis pin and fastener 041A5047 2 5 Remote control visor clip K029B0137 6 Safety sensor bracket 041 0155 000 7 Safety sensor kit receiving and sending sensors with 2 conductor wire 041 0136 000 8 Straight door arm 4178B0034B 9 White and red white wire 041B44...

Page 43: ...anel with light socket 041A7760 4 Light socket 041C0279 5 Light lens 041 0144 6 Capacitor 030B0532 1 7 Capacitor bracket K012A0373 8 Travel module 041D7742 7 9 Cover 041 0228 000 10 Receiver logic board 045ACT 11 Logic board end panel 041DB374 12 Motor with travel module 041D7440 13 Line cord 041B4245 1 14 Terminal block 041A3150 Not shown Wire harness 041A7945 ...

Page 44: ...114 5550 000 2021 The Chamberlain Group Inc All Rights Reserved HomeLink is a registered trademark of Gentex Corporation The Chamberlain Group Inc 300 Windsor Drive Oak Brook IL 60523 ...

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