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This Installation document is available at no charge from:
- Your local Wayne Dalton Sales Center, or
- Online at 

www.Wayne-Dalton.com

, or

- By mailing to: Wayne Dalton, a division of Overhead Door Corporation, P.O. Box 

67, Mt. Hope, OH., 44660

©Copyright 2020

REV9_01/17/2020

Part Number

T a b l e   O f   C o n t e n t s

350276

PLEASE DO NOT RETURN THIS PRODUCT 

TO THE STORE

If you need assistance, please call 1-866-
569-3799 (press Option 1) and follow the 
prompts to contact a customer service 
representative. They will be happy to handle 
any questions that you may have.

Pre-Installation 2

Important Safety Instructions 

2

Removing an Existing Door and Preparing the Opening 

2

Package Contents 

3

Door Section Identification 

4

Tools Required 

4

Breakdown Of Parts 

6

Door Installation Instructions 

7

Counterbalance Installation Instructions 

12

Optional Installation 

18

Door Arm Hookup 

18

Inside Lock 

18

Pull Down Rope 

18

Maintenance 19

Cleaning Your Garage Door 

19

Painting Your Garage Door 

19

Maintaining The Finish On Your Garage Door 

19

Operation And Maintenance 

19

Warranty 21

Wayne Dalton, a division of Overhead Door Corporation

Models 9700 and 

9510

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DEFINITION OF LIGHT COMMERCIAL:

1. Door Heights less than or equal to 8’0” (< = 8’0”) are considered 
Residential Applications.
2. Door Heights greater than 8’0” (> 8’0”) are considered Light 
Commercial Applications.

To avoid possible injury, read and fully understand the enclosed 
instructions carefully before installing and operating the garage door. Pay 
close attention to all warnings and notes. After installation is complete, 
fasten this manual near garage door for easy reference.

IMPORTANT NOTICES!

Summary of Contents for 9700

Page 1: ...ructions 7 Counterbalance Installation Instructions 12 Optional Installation 18 Door Arm Hookup 18 Inside Lock 18 Pull Down Rope 18 Maintenance 19 Cleaning Your Garage Door 19 Painting Your Garage Doo...

Page 2: ...permission by Wayne Dalton NOTE It is recommended that 5 16 lag screws are pilot drilled using a 3 16 drill bit prior to fastening CAUTION IF ANY PART OF THE DOOR IS TO BE INSTALLED ONTO PRESERVATIVE...

Page 3: ...ACKROOM REQUIREMENT Backroom is defined as the distance needed from the opening back into the garage to allow the door to open fully NOTE For door heights from 10 1 to 14 0 refer to your operator manu...

Page 4: ...ified by 2 graduated end hinges on a 4 section high door and by 3 graduated end hinges on a 3 section high door Also on a 3 section door the lock section will come with a warning label attached to the...

Page 5: ...Vise clamps Hammer Step ladder Pencil Leather gloves Locking pliers Safety glasses Approved winding bars Saw horses 5...

Page 6: ...ertical Track Assemblies J TORSION SPRING ASSEMBLY AS REQUIRED J1 Left Hand and Right Hand Torsion Springs As Required J2 Counterbalance Lift Cables J3 Left Hand End Bearing Bracket As Required J4 Rig...

Page 7: ...set on the vertical track Align the slot in the jamb bracket with the lower hole of the hole slot pattern Hand tighten jamb bracket using 1 1 4 20 x 9 16 track bolt and 1 1 4 20 flange hex nut Place t...

Page 8: ...n Double graduated end hinge Hinge tube Counterbalance lift cable Long stem track roller Bottom weather seal Bottom section Milford pin Cable loop Milford pin Bottom corner bracket Short stem track ro...

Page 9: ...eat same process for other side Vertical track assembly Jamb bracket Flag angle Flag angle lag screw locations 5 16 x 1 5 8 Lag screws Bottom section Track rollers 3 8 to 5 8 Spacing Bottom section 15...

Page 10: ...hand side of the top section and using the top fixture as a template shown on the Windload Specification Sheet determine the placement for the top fixture roller slide on the top portion of the strut...

Page 11: ...Assemblies you have WARNING DO NOT RAISE DOOR UNTIL HORIZONTAL TRACKS ARE SECURED AT REAR AS OUTLINED IN STEP REAR BACK HANGS OR DOOR COULD FALL FROM OVERHEAD POSITION CAUSING SEVERE OR FATAL INJURY I...

Page 12: ...er to Package Contents Breakdown of Parts to determine which Center Bracket s came with your door NOTE Drill 3 16 pilot holes into header for the lag screws NOTE Refer to Package Contents Breakdown of...

Page 13: ...able drum at the left end of the torsion shaft torsion keyed shaft Slide the center bracket bearing onto the torsion shaft torsion keyed shaft followed by the torsion springs and cable drums IMPORTANT...

Page 14: ...kets If your spring diameter is either 2 or 2 5 8 then two springs will share the same center bracket unless a coupler assembly is provided IF YOU DON T HAVE A COUPLER ASSEMBLY Slide center bracket be...

Page 15: ...ical tracks just above the third track roller This is to prevent the garage door from rising while winding springs NOTE Check the following before attempting to wind torsion spring s a Counterbalance...

Page 16: ...LOCKING PLIERS FROM VERTICAL TRACKS Raise the door until the top section and half of the next section are in the horizontal track radius Do not raise door any further since rear of horizontal tracks a...

Page 17: ...ing the set screws in the winding cone IMPORTANT BE PREPARED TO SUPPORT THE FULL FORCE OF THE TORSION SPRING ONCE THE SET SCREWS ARE LOOSE Carefully adjust spring tension 1 4 turn Retighten both set s...

Page 18: ...th the square hole in the vertical track The inside lock should be spaced ap proximately 1 8 away from the section edge IMPORTANT INSIDE LOCK S MUST BE REMOVED OR MADE INOPERATIVE IN THE UN LOCKED POS...

Page 19: ...rce settings must be adjusted properly Refer to the owner s manual supplied with your drawbar operator for complete details on installa tion operation maintenance and testing of the operator MAINTAINI...

Page 20: ...rate door ONLY when it is properly adjusted and free of obstructions 2 If a door becomes hard to operate inoperative or is damaged immediately have necessary adjustments and or repairs made by a train...

Page 21: ...rized alteration or repair of the Product or to any Product or component which has been damaged or deteriorated due to misuse neglect accident failure to provide necessary maintenance normal wear and...

Page 22: ...rvice representative They will be happy to handle any questions that you may have Thank you for your purchase PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE After installation is complete leave this I...

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