Caretrak Mobile Defender User Manual Download

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Caretrak Mobile Defender

User Guide

Terms and Conditions

Version 1.0

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Summary of Contents for Mobile Defender

Page 1: ...Caretrak Mobile Defender User Guide Terms and Conditions Version 1 0 ...

Page 2: ... 6 1 6 Emergency SOS Button 7 1 7 Answering Inbound Calls 7 1 8 Ending Calls 7 1 9 Important Information 7 1 10 Product Specifications 8 1 11 Limited Product Warranty 9 1 12 Caretrak Portal Alerts Overview 10 1 13 Terms and Conditions 12 What s Included in the box Caretrak Mobile Defender device Charging cradle USB cable AC power adapter Neck lanyard Clip on carrying case ...

Page 3: ...nyard holes on the device Reconnect connectors on the lanyard Plug power adapter into the charging cradle and an electrical outlet Place device on charging cradle for 24 hours before first use Place or wear device in an unobstructed area for approximately 30 minutes before first use Complete an initial test call by pushing SOS button until it vibrates The call will take approximately 30 seconds to...

Page 4: ... 1 2 Buttons Indicators 1 Speaker 2 Emergency Button 3 Power Status LED 4 Cellular Status LED 5 GPS Status LED 6 Bluetooth Status LED 7 Microphone 8 Power Button 9 Lanyard Holes 10 SIM Card Compartment 11 Battery Charging Contacts Side ...

Page 5: ...r button on the right side do not hold down If the device is Off the Power LED will flash once in Red If the device is On the Power LED in Red AND Cellular LED in Yellow will flash Low Battery The Power LED will turn RED when battery is at or below 30 Place it in the cradle to re charge the device takes approximately 3 4 hours Cellular LED LED On Blinking Quickly Once every second Blinking Slowly ...

Page 6: ...s coverage in the area it is being used 1 5 Power On Off Right Side Power On Press and hold the power button for 3 seconds Device will vibrate upon startup GPS and Cellular LED s will begin to flash within 10 seconds Device will attempt to connect to the GPS and cellular networks The device will automatically turn on when placed in the charger When taken off it will remain on Power Off Press and h...

Page 7: ...rvice plan that you selected for the number of minutes included 1 8 Ending Calls The Mobile Defender allows you to end a call by simply pushing the SOS button This will disconnect the call immediately 1 9 Important Information As with all GPS location services it may not always be possible to determine and provide your current location Multi level buildings parking garages obstructions and dense u...

Page 8: ...evice and services 1 10 Product Specifications Dimensions 68mm x 46mm x 18mm Weight 59g Connectivity 2G GSM 3G 850 900 1800 1900 MHz Location services GPS Global Positioning System Audio Full duplex speakerphone with 90 dB with variance of 10 up to 5 feet from device LimiBattery Rechargeable lithium ion up to 48 hour battery life may vary due to cellular and GPS coverage talk time and other enviro...

Page 9: ...ed warranty period Evolution Wireless will at its sole option repair or replace any such returned Devices or components therein that fail in normal use Such repairs or replacement will be made at no charge to customer for parts and or labor The warranty does not apply to i cosmetic damage arising out of ordinary use such as scratches nicks and dents ii consumable parts such as batteries unless a D...

Page 10: ... Contact Setup Accessing the Portal Go to https caretrak reliatrac com or access from the caretrak ca main site Logon with the username and password sent in your Welcome email You can access from any computer tablet or smartphone Username Email address of your Caretrak account Temporary Password Sent in your Welcome email You may also select Forgot Password and it will be sent to your email addres...

Page 11: ...s tab and select deselect contacts to receive alerts at any given time Ensure that you select the checkbox in order to send alerts Naming Your Device You can assign a name to your device by clicking on the notepad icon Enter your selected name and click the notepad icon again Device ID and Phone Number The Device ID and phone of your Mobile Defender are shown on the Devices tab This is the phone n...

Page 12: ...ns hereunder Important Notes About Using the Products The Devices are not medical devices and the Products are not meant to be a substitute for medical care and attention It is your responsibility to assess whether the Products are appropriate based on your medical condition general health and lifestyle It is also your responsibility to assess whether the Products are appropriate given the network...

Page 13: ...tificial or recorded voice or via text or email messages sent to a wireless device If your wireless provider charges you for text or email messages you are responsible for any such charges You agree that when you provide us with a wireless phone number that we are authorized to send you service related text messages and service related questions about your device and service experience during the ...

Page 14: ...on Evolution Wireless reasonably deems justifiable to warrant suspension or termination It is your responsibility to maintain the account in good standing and to otherwise notify the Device User s when the account status is or may be in jeopardy and or the Services may be terminated or interrupted Evolution Wireless Right to Change the Agreement and your Associated Rights We may change any terms c...

Page 15: ...H ANY APPLICABLE LAW OR OTHER FAULT WE DO NOT GUARANTEE YOU UNINTERRUPTED SERVICE OR COVERAGE WE CANNOT ASSURE YOU THAT IF A CALL IS PLACED THAT RESPONDERS WILL BE SUMMONED OR THAT YOU WILL BE FOUND EVOLUTION WIRELESS MAKES NO WARRANTY EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SUITABILITY ACCURACY SECURITY OR PERFORMANCE REGARDING ANY PRODUCTS AND IN NO EVENT SHALL ...

Page 16: ...verning Law The Terms shall be construed interpreted and enforced in accordance with and governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein Arbitration Except as regarding any action seeking equitable relief including without limitation for the purpose of protecting Evolution Wireless confidential information or intellectual property rights in the eve...

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