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Vantage RADIUS User’s Guide
Troubleshooting A-3
Problems with the Password
Chart A-3 Troubleshooting the Password
PROBLEM CORRECTIVE
ACTION
I cannot access
Vantage RADIUS.
The
Password
and
Username
fields are case-sensitive. Make sure that you enter
the correct password and username using the proper casing.
Use the
RESET
button on the front panel of Vantage RADIUS to restore the factory
default configuration file (hold this button in for about 5 seconds or until the
SYS
LED starts to blink). This will restore all of the factory defaults including the
password.
Check that the access method is not disabled in the
REMOTE MANAGEMENT
screen.
Check that the computer IP address is allowed to access Vantage RADIUS.
For HTTPS, check the port number has not changed in the
REMOTE
MANAGEMENT
screen.
Problems with Telnet
Chart A-4 Troubleshooting Telnet
PROBLEM CORRECTIVE
ACTION
I cannot access
Vantage RADIUS
through Telnet.
Refer to the
Problems with the Ethernet Interface
section for instructions on
checking your Ethernet connection.
Check that telnet is
enabled in the
REMOTE MANAGEMENT
screen.
Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
♦
Web browser pop-up windows from your device.
♦
JavaScripts (enabled by default).
♦
Java permissions (enabled by default).
)
Internet Explorer 6 screens are used here. Screens for other
Internet Explorer versions may vary.
Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Summary of Contents for VANTAGE RADIUS 50
Page 1: ...Vantage RADIUS 50 User s Guide Version 1 0 8 2005 ...
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Page 65: ...RADIUS Server II Part II RADIUS Server This part introduces the RADIUS Server screens ...
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Page 157: ...Vantage RADIUS User s Guide Troubleshooting A 11 Figure A 8 Java Sun ...
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