4
6. Why isn't my modem working after I insert the SIM card?
• Please make sure:
• The SIM card provided by the service provider is the correct SIM.
• You are in a network coverage provided by Maxis.
• The SIM card provided with this modem CANNOT be used with any other device besides the
modem and likewise other SIM cards will not work with this modem unless specified by
Maxis.
7. How do I make a voice call?
•
Before making a call, make sure:
•
The PWR or BATT light is on
•
The RSSI light is on;
•
The Telephone cable (RJ11) is connected properly;
•
The PHONE light is on when you pick up the call.
•
Pick up the handset of the telephone which has been connected to the modem shown in
installation process;
•
Key in the telephone number;
•
You can either press the "#" key on the telephone to send the call, or wait 4 - 8 seconds for
the call to be connected automatically;
•
Call will be connected.
•
If you are making a domestic call, key in the phone number like this:
Trunk or Mobile Code + Phone Number
e.g. 03-XXXXXXXX or 012-XXXXXXX
•
If you are making an international call, key in the phone number like this:
International Access Code + Country code + Trunk or Mobile Code + Phone Number
e.g. 0060-3 XXXXXXXX or 0060-12 XXXXXXX
•
Note: when there is no RSSI indication it indicates weak RF signal or antenna screw is loose.
Change the location of the modem and make sure nothing is blocking it or recheck the
antenna installation again.
