Zte Z917VL Page 122 User Manual Download

Page: 122 / 140

122

Problem

Possible causes

Possible solution

Cannot turn
your phone
on

Battery power has been
depleted.

Recharge the phone’s

battery.

nano-SIM
card error

nano-SIM card
malfunction or damage

Take the nano-SIM card
to your service provider
for testing.

nano-SIM card inserted
improperly

Insert the nano-SIM
card properly.

Debris on the nano-SIM
card contacts

Use a soft, dry cloth to
clean the nano-SIM card
contacts.

Unable to
connect to
the network

The nano-SIM card is
invalid.

Contact your service
provider.

You are not within the

network’s service area.

Check the service area
with your service
provider.

The signal is poor.

Move to an open space,
or if you are inside a
building, move closer to
a window.

Summary of Contents for Z917VL

Page 1: ...1 Z917VL User Manual ...

Page 2: ... Please refer to For Your Safety to be sure to use your phone properly and safely Disclaimer Images and screenshots used in this manual may differ from the actual product Content in this manual may differ from the actual product or software Trademarks Manufactured under license from Dolby Laboratories Dolby Dolby Audio and the double D symbol are trademarks of Dolby Laboratories Google and Android...

Page 3: ...ogies Inc Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated registered in the United States and other countries Used with permission Other trademarks and trade names are the property of their respective owners Version No R1 0 Edition Time April 26 2016 ...

Page 4: ...rst Time 19 Locking Unlocking the Screen and Keys 20 Using the Touch Screen 20 Getting to Know the Home Screen 23 Personalizing 26 Changing the System Language 26 Setting the Date and Time 26 Changing Ringtone and Notification Sound 27 Turning On Off System Sounds 27 Adjusting Volume 27 Switching to Silent Mode 28 Applying New Wallpapers 29 Changing Screen Brightness 29 Protecting Your Phone With ...

Page 5: ...cting to Networks and Devices 43 Connecting to Mobile Networks 43 Connecting to Wi Fi 44 Connecting to Bluetooth Devices 47 Connecting to Your Computer via USB 50 Connecting to Virtual Private Networks 52 Phone Calls 55 Placing and Ending Calls 55 Answering or Rejecting Calls 56 Working With the Call Log 57 Calling Your Contacts 58 Checking Voicemail 58 Using Options During a Call 59 Managing Mult...

Page 6: ...tact 69 Editing Contacts 70 Accounts 72 Adding or Removing Accounts 72 Configuring Account Sync 73 Email 75 Setting Up the First Email Account 75 Responding to an Email 75 Writing and Sending an Email 77 Adding and Editing Email Accounts 78 Changing General Email Settings 79 Messaging 80 Opening the Messaging Screen 80 Sending a Message 80 Replying to a Message 81 Forwarding a Message 82 Changing ...

Page 7: ...Capturing a Photo or a Video 86 Customizing Camera Settings 87 Gallery 89 Opening Gallery 89 Working With Albums 89 Working With Pictures 90 Playing Videos 91 Play Music 92 Playing your music 92 Managing playlists 95 Music 96 Copying Music Files to Your Phone 96 Viewing Your Music Library 97 Setting a Song as the Default Ringtone 97 Playing Music 98 Video Player 101 ...

Page 8: ...nager 105 Google Apps 105 Settings 107 Wireless and Networks 107 Personal 109 Device 113 System 117 Troubleshooting 119 For Your Safety 124 General Safety 124 Radio Frequency RF Energy 125 FCC Regulations 127 Hearing Aid Compatibility HAC Regulations for Mobile Phones 128 CTIA 130 Distraction 132 Product Handling 132 Electrical Safety 137 ...

Page 9: ...9 Radio Frequency Interference 138 Explosive Environments 139 ...

Page 10: ...10 Getting Started Getting to Know Your Phone Back key Indicator light Earpiece Home key Front camera Recent apps key ...

Page 11: ...11 Volume up key Power key Back camera Flash Headset jack Charging type C USB jack Volume down key Speaker ...

Page 12: ... Search Back key Touch to go to the previous screen Recent apps key Touch to see recently used applications Touch and hold to view the options for the current screen Volume key Press or hold either end of the key to turn the volume up or down Installing the nano SIM Card and the Battery Switch off your phone before installing or replacing the battery or the nano SIM card 1 Insert your fingernail i...

Page 13: ...13 2 Hold the nano SIM card with the cut corner oriented as shown and slip them into the card holders ...

Page 14: ...non standard nano SIM card cut from a SIM card You can get a standard nano SIM card from your service provider 3 Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment Gently push down on the battery until it clicks into place ...

Page 15: ...tabs are secure and there are no gaps around the cover Installing the microSDHC Card The microSDHC card can be installed and removed while the phone is turned on Unmount the microSDHC card before removing it 1 Remove the back cover 2 Hold your microSDHC card with the metal contacts facing down and slide it in ...

Page 16: ...ations may require a microSDHC card to store certain data on it and to work properly Therefore it is recommended that you keep a microSDHC card installed and not remove or replace it unnecessarily 3 Replace the back cover ...

Page 17: ...the screen As you charge your phone the screen will tell you the exact battery level on the lock screen See Locking Unlocking the Screen and Keys WARNING Use only ZTE approved chargers and cables The use of unapproved accessories could damage your phone or cause the battery to explode 1 Connect the adapter to the charging jack Ensure that the adapter is inserted with the correct orientation Do not...

Page 18: ...s bar 3 Disconnect the charger when the battery is fully charged NOTE If the battery is extremely low you may be unable to power on the phone even when it is being charged In this case try again after charging the phone for at least 20 minutes Contact customer service if you still cannot power on the phone after prolonged charging ...

Page 19: ... this function will periodically query the GPS satellites for your current location and each query drains your battery Powering On Off Press and hold the Power key to turn on your phone To turn it off press and hold the Power key to open the options menu and touch Power off Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings see Ba...

Page 20: ...off the screen after a certain period of time when you leave it idle You will still be able to receive messages and calls while the phone screen is off To unlock the screen and keys 1 Press the Power key to turn the screen on 2 Touch and hold the screen to unlock NOTE If you have set an unlock pattern a PIN or a password for your phone see Protecting Your Phone With Screen Locks draw the pattern o...

Page 21: ...settings icons or press the onscreen buttons simply touch them with your finger Touch and Hold To open the available options for an item for example a message or link in a web page touch and hold the item Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen ...

Page 22: ...ve your finger While dragging do not release your finger until you have reached the target position Pinch In some apps such as Maps and Gallery you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in ...

Page 23: ...the screen orientation to automatically change Touch the Home key Settings Display Auto rotate screen You can also access the screen rotation control by sliding down the status bar and touch Auto rotate Getting to Know the Home Screen The home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding shortcuts folders widgets and mo...

Page 24: ...extendable providing more space for shortcuts widgets and more Simply swipe left or right on the home screen to see the extended panels You can add or remove home screen panels or adjust the order of them Google search Status bar Widget Primary shortcut ...

Page 25: ...screen panel and put the icon or widget on it NOTE No empty home screen panel is allowed to exist If the icon widget or folder is the only item on the current home screen panel the panel will be deleted as you remove the item To adjust the order of a home screen panel 1 Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails 2 Touch and hold a thu...

Page 26: ...To adjust the date and time automatically touch Automatic date time To adjust the date and time manually touch Automatic date time and touch to turn off and then touch Set date Set time to change the date and time To adjust the time zone automatically enable Automatic time zone To adjust the time zone manually disable Automatic time zone and touch Select time zone to set the correct time zone To a...

Page 27: ...ringtone you want to use and touch OK NOTE See Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact Turning On Off System Sounds 1 Touch the Home key Settings Sound notification Other sounds 2 Touch Dial pad tones Screen locking sounds Charging sounds Touch sounds Vibrate on touch or Emergency tone Adjusting Volume 1 Touch the Home key Settings Sound notificat...

Page 28: ...t Mode You can set the phone to silent mode by using one of the following methods Press the Volume key when no media application is active to show the ringtone sound management window Drag the slider to the left to switch the phone to silent mode with vibration Touch the Home key Settings Sound notification Do not disturb to switch the phone to silent mode NOTE In addition to silent mode and vibra...

Page 29: ...can touch the Home key Settings Display Wallpaper to pick an image from Gallery Photos or Wallpapers an animation from Live Wallpapers Changing Screen Brightness 1 Touch the Home key Settings Display Brightness level 2 Drag the slider to manually adjust the screen brightness NOTE With the proximity and light sensor your phone can automatically adjust the screen brightness for available light Touch...

Page 30: ...Press to enable screen lock You can unlock the screen by touch and hold the home screen Touch Pattern to create a pattern you must draw to unlock the screen Touch PIN or Password to set a numeric PIN or a password that you must enter to unlock your screen NOTE You can also choose to protect your phone before it starts up by requiring your unlock pattern PIN or password This helps you to protect da...

Page 31: ...ve a screen lock on your phone you must draw a unlock pattern or enter a numeric PIN or a password each time you power on your phone to decrypt it WARNING Encryption is irreversible Encryption provides additional protection in case your phone is stolen and may be required or recommended in some organizations In many cases the pattern PIN or password you set for encryption is controlled by the syst...

Page 32: ...vides phone and service status icons on the right side Below are some of the icons you may see Silent mode Signal strength Vibration mode Mobile data in use Battery low Airplane mode Alarm set Bluetooth on GPS on Connected to a Wi Fi network USB connected Wi Fi in use Phone microphone off Speaker on ...

Page 33: ...loading data New message s from the Gmail app Sending data Missed call Song playing Call in progress Open Close the Notification Panel Notifications report the arrival of new messages calendar events and alarms as well as ongoing events such as when you are playing music You can open the notification panel to view the details of notifications To open the notification panel swipe your finger down o...

Page 34: ...tifications To manage notifications you have received touch and hold a notification to identify the application that created it You can then touch and select Hide sensitive content to hide notifications from this app to protect your private information select Allow peeking to emphasize certain notifications by sliding them briefly into view on the current screen or select Treat as priority to show...

Page 35: ... Data Touch to enable or disable data access over the mobile network Location Touch to turn location services on or off Brightness Drag the brightness slider to adjust the screen brightness NOTE In the Quick Settings screen touch at the top to get to the Settings menu touch and hold the Battery Saver icon to open the battery saver setting screen Managing Shortcuts and Widgets Add Shortcuts and Wid...

Page 36: ... Drag it to the place you need Remove Shortcuts or Widgets 1 Touch and hold a shortcut or widget on the home screen 2 Drag it to to remove it Adjust Widget Size 1 Touch and hold a widget on the home screen and then release it 2 An outline appears around the widget Drag the outline to resize the widget NOTE Not all widgets can be resized Organizing With Folders You can create folders on the home sc...

Page 37: ...der name is displayed above the icons 2 Touch the folder name and enter a new name 3 Touch Done Add More Icons to a Folder 1 Touch and hold an icon and then drag it onto a folder icon 2 Release the icon and it will be put into the folder Remove Icons From a Folder 1 Touch a folder to open it 2 Touch and hold the icon you want to remove and then drag it to the home screen 3 Release the icon and it ...

Page 38: ...ge the area Entering Text You can enter text using the onscreen keyboard Some apps open it automatically In others you open it by touching where you want to type Touch the Back key to hide the onscreen keyboard You can also enter text by speaking with the Google voice typing feature Enable or Disable Input Methods 1 Touch the Home key Settings Language input 2 Touch the checkbox in front of the ke...

Page 39: ...upported in all applications Touch the alphabetic keys to enter letters Touch and hold some specific keys to enter associated accented letters or numbers For example to enter è touch and hold and the available accented letters and number 3 appear Then slide to choose è Touch to use uppercase Double touch to lock uppercase This key also changes to indicate the current case you are using for lowerca...

Page 40: ...eech to text 1 Touch to access the voice typing feature when you are using the Google keyboard 2 When you see the microphone image speak what you want to type 3 You can continue entering text to keep it or to delete it NOTE Say comma period question mark exclamation mark or exclamation point to enter punctuation Input Method Settings Choose the input method settings by touching Settings Language i...

Page 41: ...ion Cut or copy Select the text you want to manipulate Then touch CUT or COPY to cut or copy the text to the clipboard Replace text with the clipboard text Select the text you want to replace Then touch PASTE Opening and Switching Apps Open an App 1 Touch the Home key 2 Slide left or right on the screen and touch an app to open it Switch Between Recently Opened Apps 1 Touch the Recent Apps key The...

Page 42: ...42 NOTE You can swipe a tab sideways or touch X on the tab to remove it from the screen Touch Clear all to remove all tabs ...

Page 43: ...s when roaming 1 Touch the Home key Settings Mobile networks 2 Touch the Data roaming switch if it is turned off NOTE Data roaming may incur significant roaming charges Set Access Point Names To connect to the Internet you can use the default Access Point Names APN And if you want to add a new APN please contact the service provider to get the necessary information 1 Touch the Home key Settings Mo...

Page 44: ...de Internet access at distances of up to 100 meters depending on the Wi Fi router and your surroundings Turn Wi Fi On and Connect to a Wi Fi Network 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position to turn on Wi Fi 3 Touch a network name to connect to it 4 If the network is secured enter the password and touch CONNECT NOTE Your phone automatically connects to previou...

Page 45: ... Fi network if the network does not broadcast its name SSID or to add a Wi Fi network when you are out of range To connect to a secured network you first need to get the security details from the network s administrator 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 Touch Add network 4 Enter the network SSID name If necessary enter security or other network confi...

Page 46: ...ne automatically finds the access point and configures the connection NOTE For detailed information about the WPS feature of the access point please refer to its user documents Forget a Wi Fi Network You can make your phone forget about the details of a Wi Fi network that you added for example if you don t want the phone to connect to it automatically or if it is a network that you no longer use 1...

Page 47: ...ep mode Install certificates Install certificates needed for connecting to certain Wi Fi networks WPS Push Button Connect to a WPS network via the push button method WPS Pin Entry Connect to a WPS network via the phone PIN method MAC address Check the phone s MAC address IP address Check the phone s IP address Connecting to Bluetooth Devices Bluetooth is a short range wireless communication techno...

Page 48: ...me this device 4 Edit the name and touch RENAME Pair With Another Bluetooth Device 1 Touch the Home key Settings Bluetooth 2 Slide the Bluetooth switch to the On position if Bluetooth is off Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range You could touch Refresh if you want to scan again 3 Touch the device you want to pair with 4 Confirm that the...

Page 49: ...thod may vary by application and data type 3 Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch one of them Receive Data via Bluetooth 1 Turn Bluetooth on before trying to receive data via Bluetooth 2 Flick down the status bar and touch 3 Touch ACCEPT to start receiving the data Depending on your storage setting and whether a microSDHC card is ins...

Page 50: ...ect your phone to the PC with a USB cable 2 Open the notification panel and touch 3 Choose one of the following options Charge only Charge your phone via USB Install driver Select this option when features enabled for the first time or when they re unavailable Media device MTP Transfer files on Windows or Mac NOTE For Windows XP please install the drivers and Media Player 11 or later version when ...

Page 51: ...nnect the phone from the computer simply unplug the USB cable when you re finished Remove the microSDHC Card From Your Phone If you need to remove the microSDHC card used as portable storage while the phone is on you must unmount it first 1 Touch the Home key Settings Storage 2 Touch next to the card name in the Portable storage section 3 When the screen prompts the card is safely ejected you can ...

Page 52: ...rnal 4 Touch ERASE FORMAT CAUTION The formatting procedure erases all the data on the microSDHC card after which the files CANNOT be retrieved 5 The phone will prompt you to move your photos files and other data from the phone storage to the microSDHC card Select Move now or Move later and touch NEXT Follow the onscreen instructions to continue Connecting to Virtual Private Networks Virtual privat...

Page 53: ...trator Add a VPN 1 Touch the Home key Settings More VPN 2 Touch at the top right corner and fill in the information provided by your network administrator 3 Touch SAVE The VPN is added to the list on the VPN screen NOTE You must set a lock screen pattern PIN or password before using VPN Connect to a VPN 1 Touch the Home key Settings More VPN 2 Touch the VPN that you want to connect to 3 When promp...

Page 54: ...54 Modify a VPN 1 Touch the Home key Settings More VPN 2 Touch and hold the VPN that you want to modify 3 Touch Edit VPN profile and edit the VPN settings you want 4 Touch SAVE ...

Page 55: ...the phone number with the on screen keypad Touch to delete incorrect digits NOTE As you enter digits your phone searches for contacts that match If you see the number you want to dial touch it to place the call immediately without entering the rest of the number 3 Touch below the keypad to dial You can also touch the search box at the top of the Phone app screen and enter the phone number or conta...

Page 56: ...ing call screen opens displaying the caller ID or the information about the caller that you ve entered in the Contacts app You can answer or reject the call or reject it with a text message Answer a Call Slide down to answer the call NOTE To silence the ringer before answering the call press either end of the Volume key Reject a Call When you receive a phone call Slide up to reject the call Slide ...

Page 57: ... field Call History Place a Call From the Call History 1 Open the call history 2 Touch to call back NOTE You can touch ALL MISSED OUTGOING or INCOMING to filter the records by call type Take other actions on a call history entry Open the call history touch a listing number Touch to Create new contact Touch to Add to a contact Touch to Send Message to this number Touch Call details to view more cal...

Page 58: ...r touch or swipe to the tab to view all your contacts and touch beside a contact to make a call Checking Voicemail If you have set the phone to divert calls to voicemail callers can leave voicemail messages when they cannot reach you Here s how to check the messages they left 1 Touch the Home key 2 Touch and hold 1 in the dialer If prompted enter your voicemail password 3 Follow the voice prompts ...

Page 59: ...f the speaker Touch to make another call separately from the first call which is put on hold WARNING Because of higher volume levels do not place the phone near your ear during speakerphone use Managing Multi party Calls When the call waiting and three way call features are available you can switch between two calls or set up a conference call NOTE The call waiting and three way call features need...

Page 60: ...e order of the contacts and the format of the contact names Set sound and vibration Set the sound and vibration for incoming calls as well as dialpad sounds 1 Touch the Home key in the top search field Settings Sounds and vibration 2 Touch the following options you want to configure Touch Phone ringtone to select the ringtone for incoming call notification Check Also vibrate for calls to enable vi...

Page 61: ...t the voicemail service provider Your carrier is the default Touch Setup Voicemail number to edit the voicemail number Touch Sound to select the notification sound for new voicemails Check Vibrate to enable vibration for notification Set TTY Mode Select a TTY mode for your phone to work with a teletypewriter or turn TTY off 1 Touch the Home key in the top search field Settings Call settings TTY mo...

Page 62: ...essages TTY VCO Users who can talk but cannot hear may use this mode to talk through the phone and receive responses via text messages Set Speed Dials You can touch and hold the 1 9 keys from the dialer to call the corresponding speed dial number The number key 1 is reserved to speed dial your voicemail To assign a speed dial key 1 Touch the Home key in the top search field Settings Call settings ...

Page 63: ...other phone number 1 Touch the Home key in the top search field Settings Call settings Call forwarding 2 Touch an available option Always forward Forward when busy Forward when unanswered or Cancel All Forwarding to enable it Set call waiting 1 Touch the Home key in the top search field Settings Call settings Call waiting 2 Touch Call waiting to get notified of incoming calls during a call NOTE Pl...

Page 64: ...64 NOTE You can also set other options for your calling such as hearing aids display duration voice privacy and etc ...

Page 65: ... tab to access your contact list 2 Scroll through the list to view all your contacts 3 Touch a contact to view its details NOTE If you have a lot of contacts stored you ll see a slider on the right side of the screen Drag the slider to the initial letter you need Adding a New Contact 1 Touch the Home key and touch the CONTACTS tab to access your contact list 2 Touch to add a new contact 3 Enter th...

Page 66: ...n 4 Touch Importing Exporting and Sharing Contacts You can import export contacts from to your nano SIM card the phone storage the microSDHC card or your online accounts This is especially useful when you need to transfer contacts between different devices You can also quickly share your contacts using Bluetooth email messages etc Import or Export Contacts 1 Touch the Home key 2 Touch Import Expor...

Page 67: ...Export Share visible contacts 3 Choose to share the contacts via Bluetooth Drive Email Gmail or Messaging Working With Favorite Contacts In the favorite contacts tab you can find your favorite contacts and frequently contacted contacts Add a Contact to Favorites You can add the contacts you use frequently to FAVOURITES so that you can find them quickly 1 Touch the Home key 2 Touch a contact and th...

Page 68: ... the groups you have created 3 Touch a group to view its members NOTE To send a message to the group members you can touch Send Group message after you open the group Set Up a New Group 1 From the Contacts screen touch GROUPS 2 Touch 3 If you have added contact accounts other than the phone touch to choose an account for the new group 4 Enter the group name 5 Touch Add member and select the contac...

Page 69: ... and then touch Delete Group 3 Touch OK to disband the group The contacts in the group will not be deleted Edit a Group 1 From the Contacts screen touch GROUPS 2 Touch a group and then touch Edit 3 Touch Searching for a Contact 1 Touch the Home key 2 Touch at the top of the screen 3 Input the contact name or any information the contact has to search for it The contacts matched will be listed ...

Page 70: ...t so you know who is calling when you hear the ringtone 1 Touch the Home key 2 Touch a contact you want to set a ringtone for and then touch Set ringtone 3 Select a ringtone you like and touch OK Join Contacts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all the separate information of a contact into one entry in the cont...

Page 71: ...t contact and the second contact is no longer displayed in the contacts list You can repeat these steps to join another contact to the main contact Separate Contact Information If contact information from different sources was joined in error you can separate the information back into individual contacts on your phone 1 Touch the Home key 2 Touch a contact entry you have merged and want to separat...

Page 72: ...d 3 Follow the onscreen steps to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the Accounts menu Remove an Account Removing an account will delete it and all information associated with i...

Page 73: ...eature When automatic sync is turned on changes you make to information on your phone or on the web are automatically synced with each other When automatic sync is turned off you need to sync manually to collect emails updates or other recent information Sync Manually 1 Touch the Home key Settings Accounts 2 Touch the account you want to sync 3 Touch Sync now Or touch the types of information you ...

Page 74: ...ouch Account settings and touch the account you want to configure Touch Sync frequency to show a list of information the account can sync 3 When auto sync is enabled switch on items as you need The types of information switched on on the phone and the web will be kept in auto sync ...

Page 75: ...er your email address and password 2 Touch NEXT to let the phone retrieve the network parameters automatically NOTE You can also enter these details manually by touching MANUAL SETUP or when automatic setup fails 3 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email messages Responding to an Email You can reply to or...

Page 76: ... message and touch Mark an Email as Unread You can return a read email to the unread state for example to remind yourself to read it again later You can also mark a batch of emails as unread While reading a message touch Mark unread While in a message list for instance the Inbox touch the sender images at the left side of the messages and then touch Delete an Email You can delete an email from its...

Page 77: ...he sender line to select the account you want to use for sending the message 2 Enter a contact name or email address in the To field Separate each recipient with a comma NOTE To send a carbon copy or blind carbon copy to other recipients touch to open the Cc Bcc field and enter the contact names or email addresses 3 Enter the email subject and compose the email text 4 Touch Attach file to add audi...

Page 78: ... Follow the prompts to set up the account as you did with the first one Edit an Email Account You can change a number of settings for an account including how often you check for email how you re notified of new mails your email signature and details about the servers the account uses to send and receive mails 1 Open Email to get the Inbox screen 2 Touch Settings and touch the account whose settin...

Page 79: ...9 Changing General Email Settings General settings apply to all email accounts you add 1 Open Email to get the Inbox screen 2 Touch Settings General settings 3 Make the changes and touch when you finish ...

Page 80: ...message search for messages or open an ongoing message thread Touch to write a new text or multimedia message Sending a Message 1 From the home screen tap 2 Touch 3 Enter the recipient s number or name in the To field As you type matching contacts will appear Touch a suggested contact to add as a recipient or touch to access your contacts or call logs 4 Touch the Type message field and enter your ...

Page 81: ...ext message Otherwise you may be charged for a multimedia message Replying to a Message Messages you received are appended to existing threads of the same number If the new message comes from a new number a new thread is created 1 On the Messaging screen touch the thread that has the message you want to reply to 2 Type your reply in the text box at the bottom You can touch if you want to reply wit...

Page 82: ...e message you want to forward 2 Touch to enter the message and then touch Forward in the menu that opens 3 Enter a recipient for the message and edit the content if you want 4 Touch Changing Message Settings Touch Settings in the Messaging screen to change the messaging settings ...

Page 83: ...on the phone To open Calendar touch in the home screen and select Calendar Viewing Your Calendars and Events Select Visible Calendars 1 Open the Calendar app 2 Touch Calendars to display 3 Touch the checkbox behind PC Sync to show or hide the calendar events Events from hidden calendars are not shown in the Calendar app Change Calendar Views You can view your calendars in different forms The app o...

Page 84: ...s touch the date icon at the top right to quickly switch to today Touch Go to at the top right and swipe vertically to choose a desired date to switch to in calendar View Event Details In Agenda Day or Week view touch an event to view its details In Month view touch a day to switch to Day view or Agenda view Then touch an event to view its details Creating an Event 1 In any Calendar view touch You...

Page 85: ...To edit the event touch Touch DONE to save your changes To delete the event touch OK Changing Calendar Settings To change the calendar settings open a calendar view Day Week Month or Agenda and touch Settings You can change General settings which apply to all accounts or other settings that only apply to specific accounts Searching an Event Touch Search and then type or touch to speak out what eve...

Page 86: ...and videos are stored on the microSDHC card you have installed or in the phone storage You can copy them to your computer or check them out in the Gallery app Capturing a Photo or a Video 1 Touch the Home key 2 Aim the camera at the subject and make any necessary adjustment ...

Page 87: ...Capture a photo 7 Capture a video 8 Select the camera mode NOTE You can spread or pinch on the screen to zoom in or out before taking picture or during video recording 3 Touch to take a photo 4 Touch to begin recording and to stop NOTE Take a still photo while recording by touchping Customizing Camera Settings Before capturing a photo or video you can touch to open the following camera setting opt...

Page 88: ...for captured photos Restore defaults Restore the default camera settings Video settings Video quality Choose the video quality as 720P 480P VGA MMS video or QCIF Time lapse Set the lapse time for recording video Focus lock when recording Lock the focus when recording video Geo tagging Select whether to store the GPS location in your recorder video files Storage location Change the storage location...

Page 89: ...o view album contents Touch an album to view the pictures and videos it contains To share albums pictures or videos 1 Touch and hold an item in the Albums view to select an album or after you open an album to select a picture or a video 2 Touch more items that you want to share 3 Touch and select how you want to share the items To delete albums pictures or videos 1 Touch and hold an item in the Al...

Page 90: ...ew or filmstrip view to view all the pictures and videos 1 Touch while viewing a picture in full screen 2 Touch the icons such as Photo Editor along the bottom of the screen to edit the picture Apply effects such as filter nostalgia and blur Ratio horizontal vertical left or right the picture Apply and adjust effects such as exposure vignette contrast and shadows on the picture Add pen text or mos...

Page 91: ...s may not be available for certain albums or pictures Playing Videos 1 Touch an album in the gallery and then touch the thumbnail of a video 2 Select a player to start playing Touch the video to view the playback controls ...

Page 92: ...don t have a mobile data or Wi Fi connection you can only play music stored on your phone Playing your music Touch the Home key Play Music If you are prompted select an account to access its online music library The app searches your online library and your phone for music and playlists before displaying your combined music library organised by PLAYLISTS GENRES ARTISTS ALBUMS and SONGS You can tou...

Page 93: ... Touch or drag down to return to the music library 2 Album artwork if available Slide left right to switch to the next previous song in the playlist 3 Toggle repeat mode You can repeat the current track repeat the current playlist or turn off repeat ...

Page 94: ...are not in the playback screen In the music library of the Play Music app touch the summary information at the bottom of the screen to restore the playback screen In other apps flick down the notification panel Touch the song title to restore the playback screen or just touch or play the previous or the next song Touch to play the current song and touch to pause When the screen is locked the song ...

Page 95: ...Touch NEW PLAYLIST to create a new playlist Type name and description to edit the playlist and touch CREATE PLAYLIST To remove a song from a playlist 1 Touch My Library in the Play Music app 2 Touch PLAYLISTS tab and touch a playlist 3 Touch next to a song in the playlist 4 Touch Remove from playlist To delete a playlist 1 Touch My Library in the Play Music app 2 Touch PLAYLISTS tab 3 Touch next t...

Page 96: ...ore using Music you need to copy or download audio files to your phone Copy From a Computer 1 Connect your phone and the computer with a USB cable 2 Open the notification panel and touch 3 Touch Media device MTP See Connect Your Phone to a Computer via USB 4 Copy the music files from the PC and paste them to the phone storage or the microSDHC card Receive via Bluetooth You can receive music files ...

Page 97: ...c files you have marked as favorites Touch Artists Albums to browse music files on your phone organized by the artist or album name Touch Folders to find music files through the folders they are stored in NOTE If an audio file is being played its name and player controls are displayed at the bottom of the screen Touch the area to open the playback screen Setting a Song as the Default Ringtone The ...

Page 98: ...xt to a song in any list 3 In the menu that opens touch Set as ringtone NOTE If the song is being played and you re in the playback screen you can touch the Set as ringtone Playing Music Touch a song in the music library to listen to it The following playback screen appears ...

Page 99: ...ation 2 Album artwork 3 Check to view the information about the song 4 Touch to play the current playlist in shuffle mode where tracks are played in random order 5 Touch to toggle repeat mode repeating all songs sequential repeating current song ...

Page 100: ...ider to jump to any part of the song Skip songs or pause and resume playback 7 Add to your favourite songs 8 Touch to enter Dolby apps and select a sound effect 9 Touch to back to the playlists 10 Touch for more options ...

Page 101: ...to sort the list Playing and Controlling Videos Touch a video in the video library to play it Rotate the phone on its side to watch the video in landscape view Touch the video to show the playback controls You can control the video and audio or carry out other operations Touch the play pause button at the bottom to pause or resume the playback Slide horizontally on the video to rewind or fast forw...

Page 102: ...asks on the phone Touch to capture a screenshot Touch to open the Dolby app and select a sound effect Managing Video Files Delete Video Clips 1 Touch Delete in the video library 2 Touch the videos you want to delete 3 Touch OK to delete Share Video Clips 1 Touch Share in the video library 2 Touch the videos you want to share 3 Select how you want to share them ...

Page 103: ... Trim 3 Drag the two tabs on the progress bar to select the portion you want to keep If necessary touch the play button to preview the selected portion 4 Touch at the bottom The trimmed video is saved as a new video file Check Video File Details 1 Touch next to a video in the video library 2 Touch Details 3 Check the file title duration size path and time Touch CLOSE when you finish ...

Page 104: ...Clock app allows you to check local time in places around the world set alarms and use timers Set a New Alarm 1 Touch the tab in the Clock app 2 Touch an existing alarm to configure it or touch at the bottom of the screen to create a new alarm 3 Set up the alarm options such as time repeat and alarm sound NOTE To enable or disable existing alarms directly just slide the switches on the right side ...

Page 105: ...wn timer or the stopwatch Stopwatch allows you to record lap times while countdown timer allows you to set a time and count down to zero File Manager Quickly access all of your images videos audio clips and other types of files on your phone storage and the microSDHC card Touch the Home key File Manager Google Apps Open the Google apps to use Google services NOTE Some contents or Google services m...

Page 106: ... your Gmail account or other personal email accounts Google Use Google search or get information when you need it with Google Now Hangouts Chat with friends or send text or multimedia messages Maps Find your place and find your way in the world Photos Manage photos on the phone and your Google account Play Music Play music on the phone and on your Google account Voice Search Search for information...

Page 107: ...Connecting to Wi Fi Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections See Connecting to Bluetooth Devices Mobile Networks Touch the Home key Settings Mobile networks to control mobile data use connect to data services when roaming and set access point names Data Usage Touch the Home key Settings Data usage to manage mobile data use Touch the Mobile data or Set cellular da...

Page 108: ...month NOTE The data usage is measured by your phone and your carrier s data usage accounting may differ Touch Network restrictions to select Wi Fi networks that are mobile hotspots Data usage on recognised mobile hotspots will be restricted to avoid high mobile data bills Airplane Mode Touch the Home key Settings More Airplane mode to turn airplane mode on or off All the phone s radios that transm...

Page 109: ...und image for the Home Screen Sleep Set the length of time of inactivity before the screen turns off Daydream Manage the Daydream function When Daydream is enabled photos or animations will be displayed as a screensaver Font size Set the font size of the text on the screen Auto rotate screen Select whether the screen contents should rotate when the phone is rotated Pulse notification light Select ...

Page 110: ... or password See Protecting Your Phone With Screen Locks Lock screen message Set your lock screen message Smart Lock Keep the phone unlocked when connected to trusted devices in trusted places or unlocked by trusted faces NOTE You need to first set a screen lock and sign in to your Google account on the phone to use the Smart Lock feature Encrypt phone Encrypt your data on the phone to protect you...

Page 111: ...vice administrators Unknown sources Check this option to permit installation of apps from sources other than the Play Store Unknown sources Allow installation of apps from unknown sources Storage type Check the credential storage type Trusted credentials Display trusted CA certificates Install from SD card Install certificates from SD card Clear credentials Delete all certificates Trust agents Vie...

Page 112: ...Spell AOSP Checker to check for spelling errors when entering text Personal dictionary Add new words to the phone s dictionary or remove words from the dictionary The words you add are used for spelling check and word suggestion Keyboard input methods Configure text input settings See Input Method Settings Text to speech output Preferred engine Select the speech synthesis engine you want to use or...

Page 113: ...e settings for Google apps and features You can set the options for Google account and services Device Location Activate location services to determine your location To use location related applications such as finding your location on Google Maps you must have location services turned on on your phone 1 Touch the Home key Settings Location 2 Slide the switch at the top to turn location services o...

Page 114: ...ou to choose the default location for new data such as files downloaded photos captured and voice recorded 1 Touch the Home key Settings Storage Save location 2 Touch Phone to store items in the phone s memory Or If a microSDHC card is present touch SD card to store data on the card Device storage You can install apps into the device storage When you connect your phone to your computer this space ...

Page 115: ...and Erase the microSDHC Card Apps Touch the Home key Settings Apps to see apps installed on your phone and manage them Touch Show system Hide system to show hide system apps in the list Touch Reset app preferences to reset all preferences and you will not lost any app data Touch to configure apps In the app list touch an app to see its information The following options may be available DISABLE ENA...

Page 116: ...pen the supported links in the specific app and set whether to open the links in the app and clear the app s defaults Battery Check the battery use details of the app since last full charge Memory Check how much memory has been used by the app NOTES Not all options are available for the apps Memory Touch Home key Settings Memory to see the memory using situation Including the average memory use an...

Page 117: ...Reset all your network settings Factory data reset Reset your phone to factory default settings All your personal data from the phone s storage will be erased Accounts Manage your accounts and synchronization Touch Add account to sign in to or create accounts on your phone Touch an account type to see that type of accounts you have added and adjust the accounts settings System Accessibility Config...

Page 118: ...ce or other printer plug ins installed from the Google Play Store or your printer manufacturer Software Update You can check for software updates About Phone View phone status legal information and other information You can also upgrade your phone system ...

Page 119: ...eak at your current location for example in a basement or near a tall building because wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after wai...

Page 120: ...link or phone line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Battery not charge The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher than 45 C Adjust the battery charging environment to avoid extremes of ...

Page 121: ...ea where signaling is weak temporarily power off the phone The battery is depleted In high temperature environments battery life will be shortened Contact the dealer to change a new battery If you are not able to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Chang...

Page 122: ...g nano SIM card inserted improperly Insert the nano SIM card properly Debris on the nano SIM card contacts Use a soft dry cloth to clean the nano SIM card contacts Unable to connect to the network The nano SIM card is invalid Contact your service provider You are not within the network s service area Check the service area with your service provider The signal is poor Move to an open space or if y...

Page 123: ...vice provider If the service provider provides the nano SIM card s PUK code use the PUK code to unlock the nano SIM card Phone crashes reboots freeze or cannot be powered on Some third party software is not compatible with your phone Uninstall the software that may cause the problem Upgrade the phone software Reset the phone to factory status ...

Page 124: ...ast 15 mm away from your ear or body while making calls Your phone may produce a bright or flashing light Small parts may cause choking Don t dispose of your phone in fire Your phone can produce a loud sound To prevent possible hearing damage do not listen at high volume levels for long periods Avoid contact with anything magnetic Avoid extreme temperatures ...

Page 125: ... use approved accessories Turn off when near explosive materials or liquids Don t rely on your phone as a primary device for emergency communications WARNING This product contains a chemical known to the State of California to cause cancer birth defects or other reproductive harm Radio Frequency RF Energy This phone is designed and manufactured not to exceed the emission limits for exposure to rad...

Page 126: ...wer required to reach the network In general the closer you are to a wireless base station antenna the lower the power output The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg and 1 6W kg by Industry Canada The FCC has granted an Equipment Authorization for this model phone with all rep...

Page 127: ... RF exposure compliance with any body worn accessory which contains metal was not tested and certified and use such body worn accessory should be avoided FCC Regulations This mobile phone complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including inter...

Page 128: ...paration between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hearing Aid Compatibility HAC Re...

Page 129: ... that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated phone successfully Trying out the phone with your hearing device is the best way to evaluate it for your personal needs T...

Page 130: ...ng device s telecoil T Switch or Telephone Switch than unrated phones T4 is the better higher of the two ratings Note that not all hearing devices have telecoils in them Your phone meets the M4 T4 level rating Hearing devices may also be rated Your hearing device manufacturer or hearing health professional may help you find this rating For more information about FCC Hearing Aid Compatibility pleas...

Page 131: ...to contact battery terminals f Replace the battery only with another battery that has been qualified with the system per this standard IEEE Std 1725 Use of an unqualified battery may present a risk of fire explosion leakage or other hazard g Promptly dispose of used batteries in accordance with local regulations h Battery usage by children should be supervised i Avoid dropping the phone or battery...

Page 132: ... given to driving at all times in order to reduce the risk of an accident Using a phone while driving even with a hands free kit can cause distraction and lead to an accident You must comply with local laws and regulations restricting the use of wireless devices while driving Operating Machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident Prod...

Page 133: ...loth for eyeglass lenses Do not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your phone or its accessories to open flames or lit tobacco products Do not expose your phone accessories to liquid moisture or high humidity Do not drop throw or try to bend your phone or its accessories Do not paint your phone or its accessories Do not attempt to disas...

Page 134: ...e and its accessories within the reach of small children or allow them to play with it They could hurt themselves or others or could accidentally damage the phone Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media close to ...

Page 135: ...our phone can produce a bright or flashing light A small percentage of people may be susceptible to blackouts or seizures even if they have never had one before when exposed to flashing lights or light patterns such as when playing games or watching videos If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician To reduce the risk of bla...

Page 136: ...is phone like any other wireless phone operates using radio signals which cannot guarantee connection in all conditions Therefore you should not rely solely on any wireless phone for emergency communications Loud Noise This phone is capable of producing loud noises which may damage your hearing Turn down the volume before using headphones Bluetooth headsets or other audio devices Phone Heat Your p...

Page 137: ...ace of the battery with sharp objects Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories Only qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been submerged in water punctured or subjected to ...

Page 138: ... 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker To achieve this use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby The level of interference depends...

Page 139: ...of wireless devices on board the aircraft and enable aeroplane mode of your phone when boarding an aircraft Interference in Vehicles Please note that because of possible interference to electronic equipment some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive Environments Petrol Stati...

Page 140: ... facilities and areas where the air contains chemicals or particles such as grain dust or metal powders Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas where signs are posted to power off two way radios or electronic devices to avoid interfering with blasting operations ...

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Zte Z917VL, User Manual

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