112
Troubleshooting
If you encounter problems while using the tablet, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the tablet.
Problem
Possible causes
Possible solution
Poor
reception
The network signal is
too weak at your current
location, for example,
in a basement or near
a tall building.
Move to a location
where the network
signal can be properly
received.
The network is busy or
congested
Try again after a few
minutes.
Unable to
select
certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
Battery not
charging
The battery or battery
charger is damaged.
Contact the dealer.
The temperature is
below 0°C or higher than
45 °C.
Charge at normal room
temperature.
Summary of Contents for Telstra 4G
Page 1: ...1 Telstra 4G Tablet User Manual ...
Page 5: ...5 Getting Started Your Device at a Glance ...
Page 83: ...83 Touch to open the camera extended settings ...
Page 84: ...84 ...