©2022, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following
document are registered trademarks of Zortrax and are subject to legal protection.
20
Error Messages
Whenever there is a technical issue caused by a hardware failure, negligence or
inappropriate use of Zortrax devices, the firmware immediately displays an error message
on the screen. The following list explains all error messages and provides potential causes
and suggested solutions.
Error Message
Potential Cause
Suggested Solution
#01 Upper fan not work-
ing
The upper fan does not work
or the reading of the fan’s
RPM is not possible
Contact Zortrax Support Center through
#02 Right fan not working
The right fan does not work
or the reading of the fan’s
RPM is not possible
Contact Zortrax Support Center through
#03 Rear fan not working
The rear fan does not work
or the reading of the fan’s
RPM is not possible
Contact Zortrax Support Center through
#04 Left fan not working
The left fan does not work or
the reading of the fan’s RPM
is not possible
Contact Zortrax Support Center through
#05 Overheating of the
upper UV lamp
The temperature of the up-
per UV lamp is too high
Contact Zortrax Support Center through
#06 Overheating of the
right UV lamp
The temperature of the right
UV lamp is too high
Contact Zortrax Support Center through
#07 Overheating of the
rear UV lamp
The temperature of the rear
UV lamp is too high
Contact Zortrax Support Center through
#08 Overheating of the
left UV lamp
The temperature of the left
UV lamp is too high
Contact Zortrax Support Center through
#09 Upper temperature
sensor error
Incorrect reading of the up-
per sensor temperature
Contact Zortrax Support Center through
#10 Right temperature
sensor error
Incorrect reading of the right
sensor temperature
Contact Zortrax Support Center through