Appendix E: Problems with Plug and Play Setup 51
Appendix E:
Problems with Plug
and Play Setup
If the Plug and Play setup doesn’t proceed properly, read and perform
the following steps before calling Technical Support.
Using the Hardware Conflict Wizard
Windows 95, with its Plug and Play feature, is a major improvement
over previous versions of Windows. Under some circumstances,
however, Plug and Play may not resolve all installation problems.
The TA/V.34 and TA provide seven IRQs, which should ensure their
installability. However, if you have a lot of other hardware installed in
your computer, you may still have difficulty installing your ISDN card
quickly and simply. Conflicts may arise when you have a sound card,
graphics tablet, a second printer, or a combination of these, thus
causing insufficient COM port and interrupt (IRQ) resources.
The Windows 95 Help system has an excellent tool (called a “wizard”)
for thoroughly diagnosing and solving many of these problems. To use
this procedure, do the following:
1.
Double-click the
My Computer
icon on your desktop.
The system displays the
My Computer
window.
2.
Choose the
Help Topics
command in the Help menu.
Windows 95 displays the Windows Help dialog box.
3.
Select the
Index
tab.
4.
Type:
plug
Windows Help automatically scrolls to
Plug and Play
hardware
.
5.
Under the topic
Plug and Play hardware
, select
Troubleshooting
.
6.
Click the
Display
button.
7.
Windows Help displays the
Hardware Conflict
Troubleshooter
.