Chapter 2 Using the Faxmodem
17
plug
Windows Help automatically scrolls to Plug and Play
hardware.
Under the topic Plug and Play hardware, select
troubleshooting.
Click the Display button.
Windows Help displays the Hardware Conflict
Troubleshooter.
Follow the instructions for determining if there is a
hardware conflict and resolving the conflict.
This should cure your problem. If it does, your
faxmodem hardware is installed! Remember to write
down your COM port and IRQ settings. Turn to Chapter 2
to learn about using your modem with fax/data software.
If you still have problems, it probably means that
although you are running Windows 95, which supports
Plug and Play, you may have an older computer that is
not completely compatible with this feature. Try the steps
in the next section.
Changing the COM settings in BIOS
This procedure is a little more difficult than the previous
one, but with the help of your computer’s documentation
you should be able to clear up any remaining problems.
In your computer’s documentation, find the section on
the BIOS Setup program. (BIOS stands for Basic
Input/Output System.)
Shut down your computer and restart it.
Enter the BIOS Setup program, as described in your
computer’s documentation, and disable COM2.
NOTE: Some computers may not use the BIOS
settings to control the COM ports. Check your com-
puter’s documentation to see if you have to reset the
computer’s jumpers or switches instead.
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