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56K Faxmodem Owner’s Manual
Make a note of this port setting and write it in the
Important Information table in the Quick Start (or in
some other easy-to-find place). The COM port informa-
tion is important because you will be asked to set the
COM port when you configure your software applica-
tions.
If you’ve encountered no problems, your modem is
installed and you can move on to Chapter 2. If you are
having problems, continue below.
Problems with Plug and Play Setup
If this setup doesn’t proceed properly, read and perform
the following steps before calling Tech Support.
Using the Hardware Conflict Wizard
Windows 95, with its Plug and Play feature, is a major im-
provement over previous versions of Windows. But under
some circumstances, Plug and Play may not resolve all in-
stallation problems.
For example, if you have a lot of optional hardware in-
stalled in your computer, you can still encounter a prob-
lem installing your modem. Conflicts may arise when you
have a sound card installed, or a graphics tablet, a
second printer, or a combination of these. The problem is
insufficient COM port and interrupt (IRQ) resources.
The Windows 95 Help system has an excellent tool (called
a “wizard”) for thoroughly diagnosing and solving many of
your problems. To use this procedure, do the following:
Double-click the My Computer icon on your desktop.
The system displays the My Computer window.
Choose the Help Topics command in the Help menu.
Windows 95 displays the Windows Help dialog box.
Select the Index tab.
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