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You can also access the User Manual online at

http://www.zoomtel.com/4598manual

______________________________________________________________________________________
0472-A 27676

©2012

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Summary of Contents for 1099 Series

Page 1: ...3G Modem USER MANUAL ...

Page 2: ...ns and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness for a particular purpose of the software or documentation The manufacturer reserves the right to make changes to the hardware software and documentation without obligation to notify any person or organization of the revision or change All brand and product names...

Page 3: ...ection 5 The 3G Modems Home Page 8 The Data Stats Symbol on the Home Page 10 The Text Symbol 11 The Phone Book Symbol on the Home Page 13 The Voice Symbol on the Home Page 14 The Settings Symbol on the Home Page 15 The USSD Symbol on the Home Page 24 The Browser Symbol on the Home Page 25 The Help Symbol on the Home Page 26 Appendix A Troubleshooting Tips 27 Appendix B Registering Your Product and...

Page 4: ...service provider who uses at least one of this modem s mobile broadband frequencies ideally 850 1900 or 2100 MHz since these frequencies support the modem s highest speed Note that some but not all services permit you to use your mobile phone s voice data SIM card in the modem If you plug the modem into a Windows or Macintosh computer that has a headset and or a microphone and speakers you should ...

Page 5: ...ght and then carefully slide the card under the silver bracket all the way to the left until the card stops Tip If you are also inserting a microSD memory card for your modem you should insert it now MicroSD cards can be used to store data on your modem or to expand the amount of memory in your modem s phone book The modem supports standard microSD memory cards with up to 8 GB storage capacity Rep...

Page 6: ...s and the Browser window opens on the Desktop You may launch you from this window by clicking on the icon in the middle of the screen If the modem failed to connect you should try the different profiles that are stored on your SIM card To change the profile click on Settings then Profile profile in the list and click on Set as Default Click the X in the upper right corner of t profile box to close...

Page 7: ...hat are stored on your SIM card To change the profile click on Settings then Profile Select the next profile in the list and click on Set as Default Click the X in the upper right corner of the profile box to close it Now click the Connect icon If it still fails to connect repeat this step until you have tried all the profiles listed on the Profile page If you are unable to connect to the Internet...

Page 8: ...s which are used for high speed data You can also see which service provider you re using About half way up the left side of the page you should see a way to monitor the downstream and upstream data speeds Double clicking on the globe in the center of the screen either connects to or disconnects from your mobile broadband service provider s network Across the bottom of the screen are various symbo...

Page 9: ...pens when you select each of the symbols on the bottom by pointing at the symbol and left clicking Note The screens shown in the user guide are from the Windows application The screens for Macintosh users may vary slightly in their appearance ...

Page 10: ... of how much data you ve uploaded and downloaded over various times This can be especially useful if you have a service plan where you pay a premium once you ve reached a certain amount of data transmitted However you should always confirm your actual data usage with your service provider Please note the Home symbol on the right of the screen Clicking on this symbol brings you back to the Home pag...

Page 11: ...e By default your text messages are stored on your local PC If you are going to use your modem with one computer using the PC to store your text messages typically gives you the most storage space If you plan to use your modem with multiple computers then you may wish to use either a data card that is a MicroSD card that you can plug into your modem or your SIM card for storage Using a data card w...

Page 12: ...o to Settings and then click on SMS For more information about changing your SMS settings see SMS Settings ______________________________________________________________________________________ 0472 A 27676 2012 ...

Page 13: ...d contacts Storing your contacts on your PC will provide you the most storage room Storing your contacts on your SIM or data card will allow you to keep your contacts with you if you use the modem with a different computer You may also store a contact in more than one phone book For example you can store a contact on your PC and then copy that contact to your SIM card by selecting the Copy icon ...

Page 14: ...hat person has to say Some services let you use your mobile phone s voice data SIM in the modem When you do that your phone can t be used to make and receive calls However you can make and receive calls using the Voice function of the modem and the associated hardware That way you can stay in touch with people by voice even when you re using the modem to link to the Internet as long as your servic...

Page 15: ...7 The Settings Symbol on the Home Page When you click the Settings symbol you get this screen You can see that there are many settings for us to discuss First is the Profile ...

Page 16: ...er information such as the APN and access number you should look at the materials that came with your SIM or ask your service provider Some of the entries are your choice namely the profile name username password and whether this is the default profile to be used when you try to Connect ______________________________________________________________________________________ 0472 A 27676 2012 ...

Page 17: ...eed to enter what is called a puk code If this happens to you your service provider can provide the puk code to enter You will have 10 attempts to enter the puk code correctly If you fail to enter the puk code correctly after 10 attempts your SIM card will become unusable and must be replaced If you wish to enable security you must already know the initial pin code that was programmed into your SI...

Page 18: ...service providers let you roam to other service providers Make sure you understand whether there s any extra cost for this This can be a particularly big issue if you use the modem on the border with another country The Manual setting is a little more trouble but it s best for some people If you select Manual the modem will search for available networks and list the available networks in the table...

Page 19: ...PC offers the most storage space but storing SMS message on your SIM or data card keeps your SMS messages in the modem Delivery Report will provide you with a confirmation that your text message was delivered Note that not all servicer providers support this service A few service providers may send a Cell Broadcast as a way to send texts to everyone on a cell tower If your service provider support...

Page 20: ... sounds your computer makes when you receive a SMS message establish a network connection or receive a voice call If you do not want your computer to alert you with a sound click on the mute box ______________________________________________________________________________________ 0472 A 27676 2012 ...

Page 21: ...nd should be based on your preferences Mac users will only have the option to launch the application when the Mac OS starts up and to terminate the application when the Mac OS goes to sleep Note The screen shown above is from the Windows application The screen for Macintosh users varies slightly in its appearance ...

Page 22: ...mation To deactivate Call Forwarding click on the Deactivate button To check the current status of the call forwarding click on the Read Status button You can choose to Activate default Call Waiting or Deactivate it by clicking either the Activate or Deactivate buttons To get the current status of Call Waiting click on the Read Status button Some service providers allow you to block calls If your ...

Page 23: ...You ll see a screen similar to this when you click on About from the Settings menu You can see that the screen provides useful information about your 3G modem ...

Page 24: ...ge you get this screen You can see that you can enter a USSD number and send it to your service provider to get information from that service provider If you want to check USSD codes for a service provider we suggest that you search this phrase using Google or some other search engine your service provider name USSD __________________________________________________________________________________...

Page 25: ...le broadband service provider You can click on the Web icon in the center of the screen to launch your default browser or you can choose instead to launch your default browser or another browser as you normally would To disconnect from the Internet click on the Home button The modems Home page will appear Click the Disconnect icon to disconnect the connection ...

Page 26: ...Acrobat Reader to open the document If you don t have Adobe Acrobat Reader you can download the current version at http www adobe com You can also access the User Manual online at http www zoomtel com 4598manual ______________________________________________________________________________________ 0472 A 27676 2012 ...

Page 27: ...nter one Click Add and then enter a Profile Name Next enter the APN Username Password and Access Number Please look for the information in the SIM card packaging or if necessary ask your service provider You may have changed the modem to connect to 3G networks only and no 3G network is available To check this click on Settings and then click Network to verify that the modem is not set to 3G Only T...

Page 28: ...led correctly When installing the MicroSD card the metal contacts on the back of the card should be facing up Your modem supports up to 8GB MicroSD cards Check that your card does not exceed this capacity Verify that your card works in another device Problem The data on my MicroSD card cannot be directly accessed b y remote users Solution The MicroSD s data is only available to your local computer...

Page 29: ... have many ways to assist you and you can see them at www zoomtel com techsupport If you need to speak with someone in Zoom s customer support group you should call the US number below unless you re calling from the UK The best number to call from the UK depends on your location U S number 617 753 0965 UK 44 2033180660 or 44 1618840074 ...

Page 30: ...ves requises Ce produit a recu le marquage CE Pour les details referez vous a la Declaration de Conformite dans le Debut Rapide P Prohodski 07 March 2012 1099 TF Boston MA USA Director Hardware Engineering Directeur Ingénierie de soutien Director Ingeniería de apoyo FCC Regulations This device complies with Part 15 of the FCC Rules Operation is subject to the condition that this device does not ca...

Page 31: ...t to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the device tra...

Page 32: ...re requirements this USB dongle should not be used in other devices or certain laptop and tablet computer configurations where the USB connectors on the host computer are unable to provide or ensure the necessary operating configurations intended for the device and its users or bystanders to satisfy RF exposure compliance requirements This transmitter must not be collocated or operating in conjunc...

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