RCA DCM215 User Manual Download | Manualshive

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CABLE
MODEM

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Summary of Contents for DCM215

Page 1: ...010110110110011100111 011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 010011110101110110111000 101010101011100110111011 10110110101100101111110 11010110110110011100111 011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 010011110101110110111000 101010101011100110111011 10110110101100101111110 11010110110110...

Page 2: ...ntilation for this modem and keep it away from heat sources Do not locate near heat registers or other heat producing equipment Provide for free air flow around the cable modem and its power supply Please fill out the product registration card that came with this modem and return it immediately Returning the card allows us to contact you if needed Keep your sales receipt to obtain warranty parts a...

Page 3: ...able Company 3 The Internet Service Provider ISP 3 before you begin 4 Contact Your Local Cable Company 4 Connecting the Cable Modem 5 activating the Cable Modem 8 Initialization Mode 8 Using the Cable Modem 9 Buttons 9 Light Indicators Operational Mode 9 Reset Switch 10 Other Status Lights 11 FREQUENTLY ASKED QUESTIONS 12 Troubleshooting 13 Service INFORMATION 14 Quick Reference 15 FCC INFORMATION...

Page 4: ...ter than 56K Ability to send and receive data over the cable line Plug and play operation for easy setup and installation Compliance to DOCSIS specification see page 12 ON OFF Button to put the Ethernet port in standby mode Email waiting notification capability Diagnostics via LED or HTTP server Ability to receive automatic software updates if initiated by your cable company The following may affe...

Page 5: ...use cable TV industry standard DOCSIS technology The Internet Service Provider Isp Your cable company gives you access to an Internet Service Provider ISP The ISP is your gateway to the Internet It provides you with a pipeline to access Internet content on the World Wide Web WWW Check with your cable company to make sure you have everything you need to begin they ll know if you need to install spe...

Page 6: ...uld always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Please verify the following with the cable company The cable service to your home supports DOCSIS compliant two way modem access Your Internet account has been set up You have a cable outlet near your PC and it is ready for cable modem service Record your information...

Page 7: ...when you are To disconnect just your computer from the Internet use the ON OFF button to put the modem in stand by mode CABLE RESET POWER AC ADAPTER ETHERNET Ethernet AC Power Coaxial Cable Cable In Thomson Power AC Adapter Written installation instructions appear on the following page 3 1 2a 2b NOTE Use only the Thomson power supply that accompanied this unit Using other adapters may damage the u...

Page 8: ...one end of the Ethernet cable straight wired see above to the Ethernet port on the back of your computer and the other end to the connector labeled Ethernet on the cable modem s back panel Alternatively a USB to Ethernet adapter will allow you to connect this modem to your computer s USB port 4 Insert the RCA CD ROM into your CD ROM drive to view troubleshooting tips the internal diagnostics and o...

Page 9: ... through or standard category 5 Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be used in combination with that port in lieu of the crossover cable An uplink port has a small switch on it to change the polarity of the connection It can accept either a cross over or a straight depending on the setting CABLE RESET POWER AC ADAP...

Page 10: ...eived its IP address and is downloading its configuration file from the ISP 5 Registering The cable modem configuration is complete It is registering its as configured settings with your Cable Operator Once complete the lights will stop flashing and the modem will enter Operational Mode initialization mode After you install the cable modem and turn it on for the first time and each time the modem ...

Page 11: ...ght is off when no Ethernet carrier is present or the modem is in stand by mode on when the Ethernet carrier is present but there s no transmit receive activity and flashing when there is Ethernet transmit receive activity Cable Indicates the status of your cable connection The light is off when no cable connection is detected or the modem is in stand by mode and fully lit when the modem is regist...

Page 12: ... Factory Default Reset Unplug the modem from the AC power Press and hold the reset switch while plugging the modem into AC power Continue holding the button Release the button when all lights come on about 6 seconds This will return the modem to a factory out of box condition This should only be done if the cable modem has been taken out of service in one location and is being reconnected to a dif...

Page 13: ...ee are Software downloading or update in progress Lights flash sequentially from top to bottom All lights are off The Cable Modem is in Standby Mode or is not receiving AC power X X X X X X De Activated Cable Service Operator has de activated the cable modem The Cable Light flashes slowly ...

Page 14: ...ou to connect this modem to your computer s USB port Q Once my DCM is connected how do I get access to the internet A Your local cable company provides your Internet Service offering a wide range of services including email chat and news and information services and a connection to the world wide web Q Can I watch TV and surf the internet at the same time A Absolutely And your phone line won t be ...

Page 15: ...m won t register a cable connection Cable light not on continuously If the modem is in Initialization Mode the Power Light will be flashing Call your Cable company if it has not completed this 5 step process within 30 minutes and note which step it is getting stuck on See page 8 for details The modem should work with a standard RG 6 coaxial cable but if you re using a cable other than one your cab...

Page 16: ...rvice for the cable modem may be provided through your cable provider or its authorized representative For information on Order Service Obtaining Customer Support Additional Service Information Please contact your cable company If you purchased your cable modem through a retailer see the enclosed RCA limited warranty ...

Page 17: ...BM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 16MB 24MB preferred Operating System Windows 95 98 2000 NT Mac OS 7 5 3 or higher Linux Available Disk Space Minimum 45MB 90MB preferred Minimum 31MB 69MB preferred Video VGA or better SVGA preferred VGA or better SVGA built in preferred Floppy Drive 3 5 High Density CD ROM preferred 3 5 High Density ...

Page 18: ...ctually transmitting receiving The light is off when no Ethernet carrier is present or the modem is in stand by mode on when the Ethernet carrier is present but there s no transmit receive activity and flashing when there is Ethernet transmit receive activity Cable Indicates the status of your cable connection The light is off when no cable connection is detected or the modem is in stand by mode a...

Page 19: ...hat interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which you can determine by turning the equipment off and on try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for the radio or television that is receiving the interference Chang...

Page 20: ...coaxial connector labeled CABLE IN on the rear of the Cable Modem that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the cable modem IP Address A unique 32 bit address assigned to every device in a network ...

Page 21: ... Inc Trademark s Registered Printed in USA Marque s déposée s Imprimé aux États Unis Marca s Registrada s Impreso en los Estados Unidos 60 PAPEL RECICLADO 20 MÍNIMO POST CONSUMIDOR 60 PAPIER RECYCLÉ AU MINIMUM 20 POST CONSOMMATION 60 RECYCLED PAPER MINIMUM 20 POST CONSUMER TOCOM 15558260 ...

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