24
25
1
2
4
3
1
C238-WH
C239-WH
B613-6B
B614-6B
SHAKN-6B
BE772051L-00
615784-00
TROUBLESHOOTING GUIDE
(cont.)
ERROR DISPLAYS AND THEIR MEANINGS
Problems
Possible Causes/Solutions
●
If rice residue is stuck on the Outer Lid or the Inner Lid Set and has discolored, clean it.
→
pg. 20
●
When pots of rice are cooked consecutively, the estimated time will not be displayed until the Main
Body cools down, but the rice cooking will start. This is not a malfunction.
There’s a resinous
odor, such as that
of plastic
●
When you use this Rice Cooker for the first time, there will be a resinous smell, such as that of
plastic, but the odor will lessen as you use the Rice Cooker. If you are concerned about the odor,
please see
pg. 19
“IF THERE IS AN ODOR” .
You mistakenly
put the rice and
water directly into
the Main Body
There is rust
colored dirt on the
inside of the Outer
Lid or the Inner
Lid Set
The estimated time
until cooking
completion is not
displayed
●
Putting rice and water directly into the Main Body may cause a malfunction. Contact the store
where you purchased the product.
OTHER
Panel Display
Cause
(Points to check)
●
Unplug the Power Cord and plug it in again.
●
The temperature of the Lid Sensor or the Center Sensor is too high.
→
Press the KEEP WARM/CANCEL button and open the Outer Lid for more than 35 minutes and
allow the interior to cool down. (Be careful not to burn yourself.) To cool faster, see pg. 9.
●
If the Display shows a blinking
, set the time.
→
pg. 7
If rice is cooked while the Display shows a blinking
(without first setting the time), the current
time will not be shown during the cooking or keep warm process.
●
The built-in lithium battery is dead.
When the lithium battery is dead, the Display will turn off and stored memories (current time, menu
selection, and Keep Warm settings) will be erased if the Power Plug is unplugged from the
electrical outlet. However, if the Power Plug is plugged back into the electrical outlet and the clock
is set, the Rice Cooker will function normally. Please contact the store where you purchased the
Rice Cooker to have the Lithium Battery replaced (a fee will be charged for the replacement).
●
Indicates malfunction.
→
Please contact the store where you purchased the Rice Cooker.
Error
Display
Odd Display
If the countermeasures listed below do not solve the problem, contact the store where you purchased the Rice Cooker.
IF THE FOLLOWING OCCUR
REPLACEMENT PARTS
■
How to Change the Keep Warm Temperature Settings
Depending on the region or environment, the Keep Warm temperature may lower, and this can cause foul odors in the
rice. If the Keep Warm temperature rises, this can cause the rice to change color or become dry. If the rice smells,
changes color or becomes dry, try changing the Keep Warm temperature settings as follows.
●
Settings cannot be changed during Cooking, Reheating, Regular Keep Warm, Extended Keep Warm or Timer Cooking.
●
If you are unable to successfully complete the operation the first time, start again from Step .
●
Once you change the setting, that setting will be saved even if you unplug the Power Plug or the Appliance Plug.
●
If 15 seconds or more elapse without any action while you are changing the setting, the display will revert to the current time
and the setting will not be changed.
Change the Keep Warm temperature.
When you are concerned about foul odors,
color changes or dryness in the rice…
If you are worried about odors in the rice, select [1] − [3] to increase the Keep Warm temperature.
If you are worried about changes in color or dryness in the rice, select [−1] − [−3] to decrease the
Keep Warm temperature.
If you press the , the setting changes in the direction of the . If you press the ,
the setting changes in the direction of the .
If there is no improvement after you change the Keep Warm temperature setting, return it to the original setting, as the
changed setting may cause odors, color changes or dryness.
NOTE
Set the Inner Cooking Pan and plug in the Power Cord.
Press the or to set the temperature.
Press the button.
Press and hold the
button for 3
seconds or longer.
●
REGULAR KEEP WARM and EXTENDED KEEP WARM will change at the same time.
→
See step 4 under “BASIC COOKING STEPS” on pg. 8
You will hear 3 beeps
and the current
setting will blink.
(Default setting is “0”.)
The setting is saved when
the setting stops blinking
and you hear 3 beeps.
After the beeps, the
display returns to
the current time.
The current time
is displayed.
Press and hold
for 3 seconds or
longer.
Part Name
Part Number
●
Please replace damaged parts for optimum performance.
●
When replacing parts, please check the model number and
the parts name beforehand, then contact the store where
you purchased the Rice Cooker.
Inner Lid Set
Inner Cooking Pan
Spatula
Spatula Holder
Measuring Cup
1.0 L model
1.8 L model
1.0 L model
1.8 L model
is blinking
−
3
−
2
−
1
0
1
2
3
Range of Keep Warm
Temperature changes
Low
High
Default setting
The Display turns off
when the Power Plug
is unplugged from
the electrical outlet
or the Appliance Plug
is removed from the
Plug Receptacle
