22
23
Problems
Possible Causes/Solutions
During Keep
Warm, rice has an
odor, or rice
becomes watery
●
Was the rice kept warm with the Spatula left in the Inner Cooking Pan?
●
Was cold rice reheated?
●
Did you loosen the rice after cooking was completed?
→
Loosen the rice immediately after cooking is completed.
●
Rice may not have been cleaned sufficiently, leaving too much bran on the rice.
●
Some odor may remain after cooking mixed rice.
→
Clean the Inner Cooking Pan thoroughly and perform “IF THERE IS AN ODOR” on pg. 19
●
The Keep Warm mode may not have been used for keeping rice warm.
→
Leaving rice in the Inner Cooking Pan without using the Keep Warm mode may cause
unwanted odor.
→
pg. 6
●
Did you clean the Rice Cooker thoroughly after every use?
→
Foul odors or the growth of bacteria may occur depending on how well the unit is
cleaned, the room temperature based on the season or usage environment, frequent
opening and closing of the Outer Lid, the type of rice used, or the way the rice was
cleaned. If you are concerned about odors, cleaning the Rice Cooker according to “THE
INTERIOR” on pg. 20 and then using REGULAR KEEP WARM on pg. 11 should be
effective. It can be even more effective to increase the warming temperature, as
described on pg. 25, “IF THE FOLLOWING OCCUR” .
KEEP
WARM
During Keep
Warm, rice
becomes yellow
or dry
Extended Keep
Warm is not
accepted
The Keep Warm
elapsed time
display is blinking
●
Is there moisture or foreign matter such as (cooked or uncooked) rice on the bottom of the Inner
Cooking Pan, the Center Sensor, or the Heating Plate?
→
Wipe them off.
●
Are you keeping warm a small amount of rice in the Inner Cooking Pan?
●
Was the Keep Warm mode used for more than 12 hours?
→
pg. 11
●
The type of rice and water used may make the rice appear yellow.
●
If you’re worried because the rice becomes yellow or is dry, see
pg. 25
“IF THE FOLLOWING
OCCUR”. It may be effective to reduce the Keep Warm temperature.
●
Did you select a menu setting for which the Extended Keep Warm mode is not available?
→
pg. 11
●
Was the Keep Warm mode used for more than 12 hours?
→
If the Keep Warm mode is used for more than 12 hours, the Extended Keep Warm mode
will not be accepted.
●
Is the rice in the Inner Cooking Pan cold?
→
If the temperature of the Inner Cooking Pan is low, the Extended Keep Warm mode will
not be accepted.
●
If the temperature of the rice is low, or if the Keep Warm time has exceeded 12 hours, the Keep
Warm elapsed time display will blink. (This may differ depending on the Menu setting.)
→
pg. 11
The Display does
not show the
elapsed Keep
Warm time
●
Does the Display show the current time?
→
Press the Time Setting buttons to change the display.
→
pg. 12 “NOTE”.
Cake rises too
much
The cake breaks
easily
Cake is difficult to
release from the
Inner Cooking Pan
●
Did you add baking powder or baking soda?
→
Do not add baking powder or baking soda as it may cause the cake to rise too high and
cause malfunction.
●
Be sure to grease the inside of the Inner Cooking Pan well.
→
Otherwise, the cake may be difficult to remove. (Pouring the cake batter after greasing
the inside of the Inner Cooking Pan will make cake removal easier when baking is
finished.)
●
Make sure the Inner Cooking Pan is not deformed.
→
If the Inner Cooking Pan is deformed, the cake may turn out darker or bake insufficiently.
●
Freshly baked cake is fragile and breaks easily. Carefully remove the cake from the Inner Cooking
Pan directly after baking.
The cake is
scorched
●
Make sure the Inner Cooking Pan is not deformed.
→
If the Inner Cooking Pan is deformed, the cake may turn out darker or bake insufficiently.
●
The cooking time may have been too long.
→
Be sure to follow the cooking times suggested in the RECIPES on pg. 18. If the cooking
result is not satisfactory, reduce the cooking time by using the
or
button.
→
pg. 15 and pg. 18
CAKE
The Outer Lid
cannot be opened
●
If you press the edge of the Open Button, the Outer Lid may be difficult to open. Be sure to press
the center of the Open Button.
The Outer Lid
opens during
cooking
●
Did you close the Outer Lid completely?
→
Be sure to close the Outer Lid until you hear a clicking sound.
The Outer Lid
won’t close
●
Is the Inner Lid Set attached correctly?
→
If the Inner Lid Set is not attached, the Outer Lid is constructed so that it will not close,
for a safety reason. This is not a malfunction.
When power
failure occurs
●
If too many appliances are used simultaneously, an overload may occur and the breaker will cut
off the electricity.
→
If another appliance is plugged into the same outlet as the Rice Cooker, unplug it before
resetting the breaker. If the electric supply recovers within 10 minutes, the Rice Cooker
will resume cooking automatically.
Problems
Possible Causes/Solutions
Cake is not
cooked through
or does not rise
●
The cooking time may have been too short.
→
Be sure to follow the cooking times suggested in the RECIPES on pg. 18. If more baking
is still required, use the
or
button to adjust the time.
→
pg. 15 and pg. 18
●
The egg whites may not have been whipped sufficiently.
→
When the egg whites are not whipped sufficiently, the cake may not be cooked through
or may not rise. Whip the egg whites until they peak.
●
The egg whites may have been whipped excessively, causing them to separate.
→
When the egg whites separate, the cake may not be cooked through or may not rise. It is
sufficient to whip the egg whites just until they peak.
●
The ingredients may not have been measured correctly.
→
When the ingredients are not measured correctly, the cake may not be cooked through
or may not rise.
●
When mixing in the all-purpose flour, the mixture may have been mixed (kneaded) too much.
→
When mixed too much, the cake may not be cooked through or may not rise.
●
When making a cake that contains nuts or other solid filling, too much filling may have been
added.
→
Adding too much filling may prevent the cake from baking properly.
●
Too much cake batter may have been added.
→
Be sure to bake using only the amounts listed in the RECIPES. Too much batter may
prevent the cake from being cooked through.
●
Too much time may have passed after preparing the batter.
→
If too much time passes after the batter was prepared, the bubbles may disappear and
the cake may not rise. Bake the cake promptly after making the batter.
●
Striking the bottom of the Inner Cooking Pan too many times after adding the batter may prevent
the cake from rising properly. Strike gently only a few times.
●
Make sure the Inner Cooking Pan is not deformed.
→
If the Inner Cooking Pan is deformed, the cake may not bake properly.
CAKE
The Rice Cooker
starts cooking
immediately after
the Timer is set
The rice is not
ready at the set
time
The Timer cannot
be set
●
Is the current time set correctly?
→
The clock is displayed in 24-hour (military) time. Please check and set it again.
●
If the Timer is set to a time that is less than the timer cooking times, the Rice Cooker will begin
cooking immediately.
●
Did you press the START/REHEAT button after setting the time?
→
The START/REHEAT button must be pressed to complete setting the Timer.
●
Is
“7:00”
blinking on the Display?
→
Unless the current time is set, the Timer function will not be accepted.
→
pg. 7
●
Have you selected a Menu setting that doesn’t work with the Timer function?
→
The Timer function is not available for QUICK, MIXED, SWEET, and CAKE menu settings.
●
Is the current time set correctly?
→
The clock is displayed in 24-hour (military) time. Please check and set it again.
●
Cooking may not complete at the set time if the temperature of the room or water is too low.
In addition, the cooking time may be affected by the amount of water or voltage.
TIMER
COOKING
OTHER
●
Do not put anything into the Inner Cooking Pan other than the batter. Do not use a cake mold, cooking paper, or similar
material.
→
Doing so may deform the Inner Cooking Pan, cause peeling of the Nonstick Coating, or prevent the cake from
baking properly.
Continued on the next page
TROUBLESHOOTING GUIDE
(cont.)
