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Problems

Possible Causes/Solutions

During Keep 

Warm, rice has an 

odor, or rice 

becomes watery

Was the rice kept warm with the Spatula left in the Inner Cooking Pan?

Was cold rice reheated?

Did you loosen the rice after cooking was completed?

 Loosen the rice immediately after cooking is completed.

Rice may not have been cleaned sufficiently, leaving too much bran on the rice.

Some odor may remain after cooking mixed rice.

 Clean the Inner Cooking Pan thoroughly and perform “IF THERE IS AN ODOR” on pg. 19

The Keep Warm mode may not have been used for keeping rice warm.

 Leaving rice in the Inner Cooking Pan without using the Keep Warm mode may cause 

unwanted odor.

 

 pg. 6

Did you clean the Rice Cooker thoroughly after every use?

 Foul odors or the growth of bacteria may occur depending on how well the unit is 

cleaned, the room temperature based on the season or usage environment, frequent 

opening and closing of the Outer Lid, the type of rice used, or the way the rice was 

cleaned. If you are concerned about odors, cleaning the Rice Cooker according to “THE 

INTERIOR” on pg. 20 and then using REGULAR KEEP WARM on pg. 11 should be 

effective. It can be even more effective to increase the warming temperature, as 

described on pg. 25, “IF THE FOLLOWING OCCUR” .

KEEP

WARM

During Keep 

Warm, rice 

becomes yellow 

or dry

Extended Keep

Warm is not

accepted

The Keep Warm

elapsed time 

display is blinking

Is there moisture or foreign matter such as (cooked or uncooked) rice on the bottom of the Inner 

Cooking Pan, the Center Sensor, or the Heating Plate?

 Wipe them off.

Are you keeping warm a small amount of rice in the Inner Cooking Pan?

Was the Keep Warm mode used for more than 12 hours? 

 pg. 11

The type of rice and water used may make the rice appear yellow.

If you’re worried because the rice becomes yellow or is dry, see 

pg. 25

 “IF THE FOLLOWING 

OCCUR”. It may be effective to reduce the Keep Warm temperature.

Did you select a menu setting for which the Extended Keep Warm mode is not available? 

 pg. 11

Was the Keep Warm mode used for more than 12 hours?

 If the Keep Warm mode is used for more than 12 hours, the Extended Keep Warm mode 

will not be accepted.

Is the rice in the Inner Cooking Pan cold?

 If the temperature of the Inner Cooking Pan is low, the Extended Keep Warm mode will 

not be accepted.

If the temperature of the rice is low, or if the Keep Warm time has exceeded 12 hours, the Keep 

Warm elapsed time display will blink. (This may differ depending on the Menu setting.) 

 pg. 11

The Display does

not show the 

elapsed Keep 

Warm time

Does the Display show the current time?

 Press the Time Setting buttons to change the display.

 

 pg. 12 “NOTE”.

Cake rises too 

much

The cake breaks 

easily

Cake is difficult to 

release from the 

Inner Cooking Pan

Did you add baking powder or baking soda?

 Do not add baking powder or baking soda as it may cause the cake to rise too high and 

cause malfunction.

Be sure to grease the inside of the Inner Cooking Pan well.

 Otherwise, the cake may be difficult to remove. (Pouring the cake batter after greasing 

the inside of the Inner Cooking Pan will make cake removal easier when baking is 

finished.)

Make sure the Inner Cooking Pan is not deformed.

 If the Inner Cooking Pan is deformed, the cake may turn out darker or bake insufficiently.

Freshly baked cake is fragile and breaks easily. Carefully remove the cake from the Inner Cooking 

Pan directly after baking.

The cake is 

scorched

Make sure the Inner Cooking Pan is not deformed.

 If the Inner Cooking Pan is deformed, the cake may turn out darker or bake insufficiently.

The cooking time may have been too long.

 Be sure to follow the cooking times suggested in the RECIPES on pg. 18. If the cooking 

result is not satisfactory, reduce the cooking time by using the 

     

   or 

     

   button.

 

 pg. 15 and pg. 18

CAKE

The Outer Lid

cannot be opened

If you press the edge of the Open Button, the Outer Lid may be difficult to open. Be sure to press 

the center of the Open Button.

The Outer Lid 

opens during 

cooking

Did you close the Outer Lid completely?

 Be sure to close the Outer Lid until you hear a clicking sound.

The Outer Lid

won’t close

Is the Inner Lid Set attached correctly?

 If the Inner Lid Set is not attached, the Outer Lid is constructed so that it will not close, 

for a safety reason. This is not a malfunction.

When power

failure occurs

If too many appliances are used simultaneously, an overload may occur and the breaker will cut 

off the electricity.

 If another appliance is plugged into the same outlet as the Rice Cooker, unplug it before 

resetting the breaker. If the electric supply recovers within 10 minutes, the Rice Cooker 

will resume cooking automatically.

Problems

Possible Causes/Solutions

Cake is not 

cooked through 

or does not rise

The cooking time may have been too short.

 Be sure to follow the cooking times suggested in the RECIPES on pg. 18. If more baking 

is still required, use the 

     

   or 

     

   button to adjust the time.

 

 pg. 15 and pg. 18

The egg whites may not have been whipped sufficiently.

 When the egg whites are not whipped sufficiently, the cake may not be cooked through 

or may not rise. Whip the egg whites until they peak.

The egg whites may have been whipped excessively, causing them to separate.

 When the egg whites separate, the cake may not be cooked through or may not rise. It is 

sufficient to whip the egg whites just until they peak.

The ingredients may not have been measured correctly.

 When the ingredients are not measured correctly, the cake may not be cooked through 

or may not rise.

When mixing in the all-purpose flour, the mixture may have been mixed (kneaded) too much.

 When mixed too much, the cake may not be cooked through or may not rise.

When making a cake that contains nuts or other solid filling, too much filling may have been 

added.

 Adding too much filling may prevent the cake from baking properly.

Too much cake batter may have been added.

 Be sure to bake using only the amounts listed in the RECIPES. Too much batter may 

prevent the cake from being cooked through.

Too much time may have passed after preparing the batter.

 If too much time passes after the batter was prepared, the bubbles may disappear and 

the cake may not rise. Bake the cake promptly after making the batter.

Striking the bottom of the Inner Cooking Pan too many times after adding the batter may prevent 

the cake from rising properly. Strike gently only a few times.

Make sure the Inner Cooking Pan is not deformed.

 If the Inner Cooking Pan is deformed, the cake may not bake properly.

CAKE

The Rice Cooker

starts cooking

immediately after

the Timer is set

The rice is not

ready at the set 

time

The Timer cannot 

be set

Is the current time set correctly?

 The clock is displayed in 24-hour (military) time. Please check and set it again.

If the Timer is set to a time that is less than the timer cooking times, the Rice Cooker will begin 

cooking immediately.

Did you press the START/REHEAT button after setting the time?

 The START/REHEAT button must be pressed to complete setting the Timer.

Is 

“7:00”

 blinking on the Display?

 Unless the current time is set, the Timer function will not be accepted.

 

 pg. 7

Have you selected a Menu setting that doesn’t work with the Timer function?

 The Timer function is not available for QUICK, MIXED, SWEET, and CAKE menu settings.

Is the current time set correctly?

 The clock is displayed in 24-hour (military) time. Please check and set it again.

Cooking may not complete at the set time if the temperature of the room or water is too low. 

In addition, the cooking time may be affected by the amount of water or voltage.

TIMER

COOKING

OTHER

Do not put anything into the Inner Cooking Pan other than the batter. Do not use a cake mold, cooking paper, or similar 

material.

 Doing so may deform the Inner Cooking Pan, cause peeling of the Nonstick Coating, or prevent the cake from 

baking properly.

Continued on the next page

TROUBLESHOOTING GUIDE 

(cont.)

Summary of Contents for MICOM NL-DSQ10

Page 1: ...SOUND SIGNALS AND HOW TO CHANGE THEM 7 COOKING RICE BASIC COOKING STEPS 8 ESTIMATED COOKING TIME 9 TIPS FOR COOKING VARIOUS RICE MENUS 10 KEEPING RICE WARM REGULAR KEEP WARM AND EXTENDED KEEP WARM 11...

Page 2: ...loose or unstable etc Air Vent Bottom view of the product Plug Receptacle Electrical Outlet Main Body Be especially careful with metal parts such as the Inner Lid Set Inner Cooking Pan and Heating Pl...

Page 3: ...uch items as thinner abrasive cleaners bleach scrubbing brushes nylon metal etc melamine sponges or sponges with a nylon surface Heat may cause some discoloration but this does not affect the cooking...

Page 4: ...he rice toward the center of the Inner Cooking Pan while keeping warm This illustration shows the Inner Cooking Pan of the 1 8 L model When Cooking 6 Cups of White Rice TIPS FOR COOKING DELICIOUS RICE...

Page 5: ...ooker to cool for 35 minutes or longer If the Main Body and the Outer Lid are hot the rice may not cook well Cooking rice without first allowing the Rice Cooker to cool may lead to a longer cooking ti...

Page 6: ...mode How to change from Extended Keep Warm mode to Regular Keep Warm mode Check to make sure the REGULAR KEEP WARM display is on Press the button The EXTENDED KEEP WARM display will turn on The settin...

Page 7: ...ce that is being kept warm Loosen and level the surface of the rice as the rice at the bottom may be harder Be careful not to burn yourself when stirring and loosening rice The Inner Cooking Pan may s...

Page 8: ...ing soaked for longer than required 1 2 3 4 1 0 L model 1 hour 10 min 1 hour 10 min 1 hour 10 min 1 hour 10 min 1 hour 10 min 1 hour 15 min 1 hour 50 min 2 hours 15 min 1 hour 55 min 1 hour 50 min 2 h...

Page 9: ...ature before use When adjusting the amount of water add the stock as a substitute for water 1 Clean rice and drain in a strainer for about 30 minutes 2 Rinse the adzuki beans put into a saucepan with...

Page 10: ...6 Pour the batter from Step 5 into the Inner Cooking Pan and hit the bottom of the Inner Cooking Pan with the palm of your hand several times to release the air bubbles in the batter Place the Inner C...

Page 11: ...fter cooking is completed Is there moisture or foreign matter such as cooked or uncooked rice on the bottom of the Inner Cooking Pan the Center Sensor or the Heating Plate Wipe them off Is there moist...

Page 12: ...dge of the Open Button the Outer Lid may be difficult to open Be sure to press the center of the Open Button The Outer Lid opens during cooking Did you close the Outer Lid completely Be sure to close...

Page 13: ...ow to Change the Keep Warm Temperature Settings Depending on the region or environment the Keep Warm temperature may lower and this can cause foul odors in the rice If the Keep Warm temperature rises...

Page 14: ...connect the Fuse directly to the Power Plug The Fuse Cover can not be attached Caution Power Plug Fuse Cover Fuse 13A Fuse Cover SPECIFICATIONS Rating Electric Consumption Average Power Consumption d...

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