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© Copyright 2015 Zoeller

®

 Co. All rights reserved.

Limited Warranty 

Zoeller Engineered Products’ sole obligation under all the above warranties shall be 

to make repairs and to replace parts when necessary on products that have been 

returned to Zoeller Engineered Products or an authorized service facility and found 

to be defective by the company.  Part(s) that fail and that inspection determines to be 

defective in material or workmanship, will be repaired, replaced, or remanufactured at 

Zoeller Engineered Product’s option provided, however, that by so doing we shall not 

be obligated to replace an entire assembly, the entire mechanism, or the complete 

unit.  Major components and controls not manufactured by the company are covered 

by the original manufacturer warranty in lieu of this warranty.  This warranty shall not 

apply to any product or part of a product, including pumps, controls, lifting devices, 

basins, and power cables which are damaged or subject to misuse, accident, neglect, 

operated outside the limits of the pump curves, used in a manner contrary to the 

printed instruction, or damaged due to a defective power supply, improper electrical 

protection, or faulty installation or repair.

The company will not be responsible for travel expenses, rented equipment, outside 

contractor fees, or unauthorized repair shop expenses.  No allowance will be made 

for shipping charges, damages, labor or other charges that may occur due to product 

failure, repair, or replacement.

This warranty does not apply to any material that has been disassembled without 

prior approval of Zoeller Engineered Products, subjected to misuse, misapplication, 

neglect, alternation, accident or act of God; that has not been installed in accordance 

with Zoeller Engineered Products installation instructions; that has been exposed 

to but not limited to hydrocarbons, hydrocarbon derivatives (oil, gasoline, solvents, 

etc.) or other abrasive or corrosive substances, is in lieu of all other warranties 

expressed or implied.

Contact authorized service station to obtain any needed repair replacement parts.  

For additional information pertaining to our warranty or if service cannot be obtained 

locally, contact Zoeller Engineered Products, 3649 Cane Run Road, Louisville, 

Kentucky 40211-1961,  Attn:  Customer Support.

ZOELLER ENGINEERED PRODUCTS EXPRESSLY DISCLAIMS LIABILITY FOR 

SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES OR BREACH OR 

EXPRESSED OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY OF 

FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY SHALL 

BE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY.

Some states do not allow limitation on the duration of an implied warranty, so the 

above limitation may not apply to you.  Some states do not allow the exclusion or 

limitation of incidental or consequential damages, so the above limitation or exclusion 

may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights 

which vary from state to state.

Zoeller Engineered Products neither assumes nor authorizes any person or company 

to assume for it any other obligation in connection with the sale of its equipment.  

Any enlargement or modification of this warranty by any other party is their sole 

responsibility.  No other warranties expressed or implied, including implied warranties 

of merchantability and fitness for a particular purpose will apply.

Limitations

The Zoeller Engineered Products warrants its 62 HD Series of submersible pumps 

to the original owner to be free from defects in workmanship and materials under the 

following conditions and limitations by the owner paying the applicable percentage 

of the list price of the following parts in effect at time of replacement in the specified 

*installations.  

Conditions

1.  Approval of installation and start up of the equipment by the companies authorized 

on-site representative

2.  Transportation charges shall be borne by the buyer

3.  Labor charges for warranty repair shall not be assumed by the company for repairs 

made after one year from date of installation (nine months in Construction/Mining 

and other portable installations) to end customer. Returns must have prior written 

authorization from the company.

4. Hazardous Environment Series pumps must be serviced at a Reliance Electric 

approved service station.

5.  Controls and accessories warranty (See specific warranty below).

*MUNICIPAL SEWAGE PERMANENT INSTALLATION

Five Year (10,000 hr) Months After Shipment - Limited Warranty

MONTHS             0-18            19-30            30-45            46-60

HOURS              0-3,000      3,000-5,000     5,000-7,500     7,500-10,000

Rotor & Stator      0%              30%              50%               80%

Mechanical Seal    0%              30%              50%               75%

Impeller          

0%              30%              50%               80%

Ball Bearings       0%              50%              80%              100%

Pump Housing       0%              30%              50%              100%

Controls and accessories included for 18 months.

Each Zoeller 62 HD Series Pump installation is required to have a completed Zoeller Engineered Products Start-up Report (ZM1074). The report is to be completed by 

an approved Start-up Technician in the presence of the installing contractor. A copy of this report will be on file at the Zoeller Engineered Products offices in Louisville, KY.  

Failure to comply with the requirement will void the following warranty agreement.

*AGRICULTURAL/FOOD PROCESSING AND PERMANENT INDUSTRIAL 

INSTALLATIONS CONTAINING LIMITED QUANTITIES (5% BY VOLUME) OF 

WASTE OR ABRASIVES AND PERMANENT INDUSTRIAL INSTALLATIONS

15 Months After Shipment - Limited Warranty

MONTHS                    

0-9             9-15

Rotor & Stator    

 

 0%              50%

Mechanical Seal           

25%              50%

Impeller                    

25%              50%

Ball Bearings        

0%              50%

Pump Housing              

25%              50%

Controls and accessories included for nine months.

*CONSTRUCTION/MINING - OTHER PORTABLE INSTALLATIONS

Nine Months After Shipment - Limited Warranty

MONTHS                    

0-9

Rotor & Stator             

0%

Mechanical Seal       

25% 

Ball Bearings            

0%

Pump Housing   

 

25%

Controls and accessories included for nine months.

Limited Repair Warranty At An Authorized Service Station

Beginning on the date of repair, the term of the repair warranty shall be the longer of 

the unexpired original warranty term or 30 days.

Limited Replacement Parts Warranty - 30 Days After Purchased

Summary of Contents for 62 HD Series

Page 1: ...y during installation Reference ZM2354 for repair manual on 62HDSeriesPumps Shouldfurtherassistancebenecessaryplease call our Technical Support Department at 1 800 928 PUMP 7867 Table of Contents Safety Instructions 1 Limited Warranty 2 Preinstallation Information 3 Electrical Data 3 Typical Dewatering Installation 4 Typical Sewage Installation 4 Pump Wiring Instructions 5 6 Operation 7 Maintenanc...

Page 2: ...and you may also have other rights which vary from state to state Zoeller Engineered Products neither assumes nor authorizes any person or company to assume for it any other obligation in connection with the sale of its equipment Any enlargement or modification of this warranty by any other party is their sole responsibility No other warranties expressed or implied including implied warranties of ...

Page 3: ...st be drilled in the discharge pipe below the check valve and pit cover to purge the unit of trapped air Water stream will be visible from this hole during pump run periods This vent hole should be checkedperiodicallyforcloggingandcleanedasnecessary Trappedairiscaused by agitation and or a dry basin 4 Water hammer creates momentary high pressure surges These surges can cause severe damage to check...

Page 4: ...st be below the basin cover and cleaned periodically Water stream will be visible from this hole during pump run periods Also a vent hole is drilled in the pump housing Be sure that this hole is cleared during any servicing 7 Vent gases and odors to the atmosphere through vent pipe per Local and State codes 8 Secure power cord to avoid entanglement with variable level float switch mechanism 9 Do n...

Page 5: ...ture indicator light is activated the lower seal has allowed leakage of water into the lower oil filled seal cavity The pump should be serviced within 30 days to avoid damage to the motor and bearings 4 Oil in the motor housing and lower seal cavity must be checked when pump is serviced If oil from the motor housing contains water or other contamination both seals should be replaced during mainten...

Page 6: ...t be specified at time of initial pump order and are not available for field installation Sensor wire colors are as shown TYPICAL 3 PHASE WIRING DIAGRAM Refer to Sensor and Control Panel sections on page 5 ZEPA0036 ZEPA0038E Single Phase Installation All single phase models require start capacitor run capacitor and relay in the circuit to start and operate properly These components can be purchase...

Page 7: ...han six months the following is recommended Pumps If pit is to remain dry then the pump can remain in the pit With the pump in the pit it should be operated for five minutes once every three months If the pit is to remain wet the pump should be removed and stored as noted above Panels The panel should have all openings sealed to prevent moisture and dust from entering the enclosure Prior to restar...

Page 8: ...verheats and trips overload or blows fuse Incorrect Voltage Unbalanced power source Incorrect motor rotation Negative or low head Excessive water temperature Impeller or seal mechanically bound Capacitor or relay Motor shorted Lost one line in a Three Phase unit C Pumps starts and stops too often Check valve stuck open Level controls out of adjustment Temperature sensor tripping Thermal overload s...

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