H0439100.C - EN - 2015-01
11
Why is my heat pump
not heating?
• On start-up the device remains on «pause» for 3 minutes before actually starting up: check
that this period has passed
• Once the pool has reached the set-point temperature, the heat pump switches off: check
that the water temperature is lower than the requested temperature (see §3.2)
• If the water flow-rate is zero or inadequate, the heat pump will stop: check that water is
flowing correctly through the heat pump, and check the hydraulic connections
• When the outside temperature drops below 5 °C for standard models or -8 °C for
reversible models, the heat pump will stop: check the outdoor temperature
• The heat pump may have detected a malfunction: check if an error code is displayed on
the screen, if so refer to §5.1
• If the problem persists after you have checked all of the above points: contact your
installer
Where should my
water treatment
system be positioned
with respect to the
heating system?
• The water treatment system (chlorinator, salt chlorinator, etc.) must be installed preferably
downstream from the heat pump (see installation §2.4), and must be compatible with the
latter (check with the manufacturer)
The heat pump is
giving off water: is this
normal?
• Your heat pump will give off water in the form of condensation. This water is the humidity
contained in the air, which condenses on contact with certain cold components inside the
heat pump.
• Note: your device can produce several litres of water per day.
6. Registering the product
Register your product on our website:
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be the first to be informed of new Zodiac® products and special offers,
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help us to constantly improve our product quality.
Europe & Rest of the World
www.zodiac-poolcare.com
America
www.zodiacpoolsystems.com
Australia – Pacific
www.zodiac.com.au
Summary of Contents for Z300 Series
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