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2
Zodiac Voyager RE Robotic Pool Cleaners
|
Owner's Manual
Zodiac
Alpha RA
Robotic Pool Cleaners |
Owner’s Manual
Page 23
General Troubleshooting
The following list provides some helpful hints for troubleshooting common
challenges when using the cleaner.
User Issue
Possible Cause
Suggested Solution
Lights on control unit flash
after pressing Start/Stop
Floating cable not connected
Unplug and then reconnect the floating cable to
the control unit.
Cleaner not fully submerged.
Remove cleaner from pool and re-submerge
(see
Install and Submerge the Cleaner
).
Poor connection or need to restart
cycle.
Unplug the control unit and reconnect to an
approved power outlet. Press "Start" to begin a
new cycle.
Propeller or wheels may be jammed
and not turning correctly.
Contact your local retailer to request a
diagnostic review. If the problem is not
resolved, contact Zodiac Customer Care
0860 887 665
.
The flashing lights appear
on the control unit during the
cleaning cycle.
Cleaner not fully submerged
Remove cleaner from pool and re-submerge
(see
Install and Submerge the Cleaner
).
The cleaner does not stay
on the pool surface or is
floating excessively.
There is air trapped inside the
cleaner housing.
Remove cleaner from pool and re-submerge
(see
Install and Submerge the Cleaner
).
The filter canister is full or dirty.
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see
Clean the Filter
Canister
).
The cleaner is not climbing
walls.
The filter canister is full or dirty.
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see
Clean the Filter
Canister
).
Tyre treads worn down
See
Replacing Wear Parts
Confirm appropriate pool chemistry
Speak with your pool service professional.
Do not leave cleaner in the pool during any
chemical treatments.
The cleaner is not moving
Not connected to electricity.
The outlet the control unit is connected to, is
not supplying electrical power. Check that the
outlet to which the control unit is connected is
receiving electricity.
Cycle not started.
Press the Start button to initiate a cleaning
cycle.
Reset needed
Disconnect the unit power and reconnect after
20 seconds. If the problem is not resolved,
contact your local retailer to request a
diagnostic review or contact Zodiac Customer
Care
0860 887 665
.
The floating cable has
excessive tangling
Too much cable in the water.
Place only the required amount of cable into
the water to allow it to reach the farthest end of
your pool with remaining cable on the pool deck
(see
Install and Submerge the Cleaner
)
Removal needed
Untangle the twisted cord and lay in sun to
reduce memory (see
Cord Tangling
).
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Zodiac Alpha iQ Robotic Pool Cleaner | Owner's Manual
