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www.zippity-outdoor.com
GENERAL INFORMATION
IMPORTANT
•
Please read through before starting assembly.
• Important: Check the inside of the larger pieces in your box for other materials packed inside.
• When assembling components, place on a non-abrasive surface (i.e. shipping box) to avoid scratching.
• We recommend an area approx 5’x 8’ for unobstructed assembling.
• You should not need to use excessive force when assembling components.
MISSING OR DAMAGED PARTS?
CALL US FIRST SO WE CAN HELP YOU RIGHT AWAY!
Although great care has been taken to ensure proper packaging and handling of this product, occasionally problems occur.
If you discover any missing, damaged or defective parts, please contact our customer service department.
EMAIL:
PHONE:
704-892-5222 / 877-234-6196
Customer service agents are available to take calls weekdays from 8am-5pm EST.
To help you quickly and accurately, please have reference item number ZP19052 and the specific part name which can be
found on the next page. It is helpful if you can provide the batch lot which is a stamped number on the end of the box.
NEED ASSEMBLY HELP?
If you are having problems with the assembly or installation of this product, we are happy to assist you with the process, so
please give us a call at 704-892-5222 / 877-234-6196.
NEED TO RETURN?
If for some reason you need to return this product, please allow us to help resolve your issues first. If you still decide to
return the product, you will need to intitate the return from the company you originally purchased from.
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