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804052UK - Residential chilled and sparkling installation instructions - Sept 2016 - v3.02
Trouble shooting
End of life disposal
The use of this crossed out wheeled bin logo indicates that this product needs to be disposed of separately to any
other household waste.
Within each of the European Union member countries, provisions have been made for collection and recycling of
unwanted electrical and electronic equipment. In order to help preserve our environment we ask that you dispose of
this product correctly. Please contact Zip Customer Service on 0345 6 005 005 for advice.
System fault
message
Possible cause
Solutions
Power Board Fault
Electrical disruption
Check power supply and all fuses
Interface Fault
Internal fault
Call Zip service
Level Board Fault
Internal fault
Call Zip service
Condenser Screen Blocked Blocked air filter
Remove blockage / clean filter / check user guide
Water leak, Isolate Mains Water leak
Turn off mains water supply / call for service
Compressor Over Run
Compressor too hot
Check ventilation
Water Supply Failure
No water
Check water supply is turned on
Cold Sensor Open
Internal fault
Call Zip service
Cold Sensor Closed
Internal fault
Call Zip service
Flood Sensor Open
Internal fault
Call Zip service
Condenser Sensor Closed Internal fault
Check ventilation / Call Zip service
Condenser Sensor Open
Internal fault
Check ventilation / Call Zip service
Compressor. Driver Fault No chilled water
Call Zip service
A DC Pump is faulty
Internal fault
Call Zip Service
Condenser Overtemp
Blocked air filter
Remove blockage / Clean filter / check user guide
Comp Fuse/Driver Fault
Internal fault
Call Zip service
Flash Mem corrupted
Internal fault
Call Zip Service
Flow Sensor Fault
Internal fault
Call Zip Service
Call an electrician, a plumber, or Zip on 0345 6 005 005 for assistance, service, spare parts or enquiries.
