X11 Wireless Broadband Router User manual
Page 67 of 69
light should be solid; the WAN light should be blinking. If you use your
computer, the corresponding LAN port light should be blinking too. If not,
please check whether the cables work or not.
z
Repeat the steps in WAN Setup Connect with Internet through DSL Modem.
4. I can browse the router’s Web-based Configuration Utility but
cannot access the Internet.
z
Check if the WAN LED is ON. If not, verify that the physical connection
between the router and the DSL/Cable modem is firmly connected. Also
ensure the DSL/Cable modem is working properly.
z
If WAN LED is ON, open the System Overview page of the Web
configuration utility and check the status group to see if the router’ s WAN
port has successfully obtained an IP address.
z
Make sure you are using the correction method (Dynamic IP Address,
PPPoE, or Static IP) as required by the ISP. Also ensure you have entered
the correct settings provided by the ISP.
z
For cable users, if your ISP requires a registered Ethernet card MAC address,
make sure you have cloned the network adapter’ s MAC address to the WAN
port of the router. (See the MAC Address field in WAN Setup.)
5. My wireless client cannot communicate with another Ethernet
computer.
z
Ensure the wireless adapter functions properly. You may open the Device
Manager in Windows to see if the adapter is properly installed.
z
Make sure the wireless client uses the same SSID and security settings (if
enabled) as the Wireless Broadband Router.
z
Ensure that the wireless adapter’s TCP/IP settings are correct as required
by your network administrator.
z
If you are using a 802.11b wireless adapter, and check that the 802.11G
Mode item in Wireless Basic Setting page, is not configured to use 802.11G
Performance.
z
Use the ping command to verify that the wireless client is able to
communicate with the router’s LAN port and with the remote computer. If
the wireless client can successfully ping the router’ s LAN port but fails to
ping the remote computer, then verify the TCP/IP settings of the remote
computer.
