Zhermack dune 2, Maintenance And Use Manual

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MAINTENANCE AND USE MANUAL
DUNE
A.2
WARRANTY CERTIFICATE AND IDENTIFICATION FORM
1. This document certifies that the Manufacturer has built the product correctly using only top quality materials,
carried out all the necessary tests and that the product complies with EC directives. This product Warranty is valid
for 24-months as from date of delivery to the customer. Proof of such date shall be provided by a purchase document
or the completed identification form. These documents must be handed over together with the equipment to the
Servicing Centre. Persons wishing to make use of warranty coverage must make the fault known within eight days
of its discovery as per Italian civil code art. 1495. Warranty cover is limited to replacement or repair of individual
components or pieces with manufacturing defects and does not cover costs related to transfer of technical
personnel, transport, packing etc. Breakdowns, faults or damages which derive from poor maintenance, incorrect
power supply, negligence, inexperience and other causes not imputable to the Manufacturer and parts subject to
normal wear are not covered by the Warranty. The Warranty does not cover breakdowns caused by failure to carry
out routine maintenance or customer negligence.
This Warranty does not provide for any awards for direct or indirect damages of any kind caused to persons or things
by any equipment inefficiency.
2. The Warranty is instantly rendered null and void if the equipment is repaired, modified or tampered with by the
purchaser or any unauthorised third parties.
Responsibility for damages caused by defective products expires 10 years after the Manufacturer puts them on the
market: after such time damages are the user's responsibility, as stated in EC Directive 85/374.
3. To have work carried out under Warranty the purchaser must only contact the retailer, the Manufacturer-authorised
servicing centres, or the Manufacturer.
The Warranty entitles the purchaser to free replacement of defective parts. It does not entitle the purchaser to
replacement of the entire equipment.
4. In the event of disputes over application of the Warranty, the quality or condition of the equipment, the purchaser
shall not suspend payment or delay payment of the price or price instalment.
5. The purchaser shall not be entitled to damages for any loss of production.
6. The Warranty is rendered null and void if:
a. the equipment is damaged by a fall, exposed to fire, spilt liquids, lightning, natural disaster or any other cause not
imputable to the Manufacturer.
b. installation has not been carried out properly.
c. power supply is incorrect (e.g. rated mains voltage incorrect). Erroneous mains connection (rated mains voltage
incorrect), or failure to install proper protection devices.
d. the serial number has been removed, cancelled out or altered.
7. Any components to be replaced under the terms of the Warranty shall be sent back to
Zhermack S.p.A.
which
shall then send the appropriate spare parts. Should the changed part not be replaced it shall be charged to the
person who ordered it.
8. The Manufacturer and the Dental Deposit are not required to provide replacement equipments while repairs are
carried out.
9. Spare parts shall, for tax purposes, only be provided under warranty where the relevant limitations set out in the
terms and conditions of the warranty are observed.
10. For any other eventuality not provided for by this Warranty Certificate and the regulations consult the Italian Civil
Code.
11. Labour, travel and call-out invoices must be paid for on their receipt.
12. The manufacturer and the dealer shall comply with all data processing laws, including proper observance of data
security standards in compliance with the specifications given in the data processing information sheet.
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