NOTES
WARRANTY
14
TERMS AND CONDITIONS OF WARRANTY :
Thank you for purchasing a Zenne product. We warranty the provision of complimentary repairs of Zenne Table Top Cooker for a
period of 12 months from the date of purchase subject to the terms and conditions listed below.
1. This warranty only applies to those product(s) purchased directly, for domestic use in Malaysia, from Zenne authorised
dealers as are particularised in Zenne’s website: https://www.zenne.my/, where the product is supplied by Zenne Infinity
Sdn. Bhd. Zenne does not provide standard warranty for any purchases made from any online platform and or
unauthorised dealers.
2. This warranty covers manufacturing defects or failures to normal usage within the specified warranty period.
Zenne Infinity Sdn. Bhd. or its authorised service dealers, will at its discretion either repair or replace the defective parts of
the product without charge. All replacement parts under this warranty shall become the property of Zenne Infinity Sdn. Bhd.
3. This warranty card is not replaceable if it is lost or misplaced.
4. Faulty Zenne Table Top Cooker can be sent to Zenne Infinity Sdn. Bhd. or its authorised dealers for repair. Consumers will
be responsible for any transportation costs associated with any necessary repair services conducted at the consumer’s
premise.
The conditions not covered under this warranty, are:
(a) Damage caused by household pests, fires, natural disasters, floods or pollution.
(b) Any damage or defects incurred by unauthorised repair services, improper installation, unauthorised modification or
alteration, misuse, negligence, riot and accident.
(c) The product is damaged due to commercial usage (Warranty covers the products intended for personal household usage
only).
(d) Defects caused as a result of the consumer failing to follow instructions as stated in the user manual, etc. not performing
proper cleaning and maintenance method.
(e) Damage of external finishing (discolouring after prolong usage), accessories and removable and / or breakable items i.e.
battery, knobs, enamelled / chromed stainless steel surface coating or finishing.
Note:
You are required to present the warranty card together with the purchase receipt or refer to its production date for your
warranty service. Zenne Infinity Sdn Bhd or its authorized service dealer reserves the rights to decline any warranty claim
should one or both documents fail to be presented. If you require any further assistance and/or information, please contact
any of our authorized dealers.
