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Zenith Autoboil - Installation & Operating Instructions - 804545NZ - 03.17 v1.00
Problem Solving
Warning: this appliance must be earthed.
Following remedial service the earthing continuity of the heater must
be checked by a qualified technician using an appliance tester, or
continuity tester of accuracy Class 5 or better. Class 5 denotes an
accuracy of 5% full scale deflection.
1. Isolate power supply.
2. Set meter to 0 ohm with leads connected together.
3. Connect one test lead to the earth pin on the three pin plug.
4. Connect the other test lead to a bare patch of metal (preferably on
the edge) of the top of the cover, then to the front cover of the unit,
and then to the tap.
Warning- the water may be boiling - show extra care.
5. Test that in every instance the electrical resistance does not exceed
1 ohm.
Earthing Continuity Verification
If required, an earth continuity
test can be performed by testing
between the earth pin on the
products lead and a exposed
piece of metal on the case and
the tap body.
Symptom
Possible Cause
Solution
Fails to dispense water.
Incorrect filter flush valve setting.
Incorrect filter insertion.
Water isolating valve turned off.
Blocked filter, blocked meter tube,
blocked strainer, jammed ball
valve assembly.
Check filter flush valve position
(see Step 7, page 8).
Check filter is inserted correctly
(see page 21).
Check water supply valve.
Contact Zenith authorised agent.
Water not boiling.
Incorrect temperature setting.
Incorrect sleep mode setting.
No power.
Faulty thermostat, faulty element,
faulty cutout.
Check temperature setting
(see section 3.2).
Check sleep mode settings (see
section 3.3) or reset settings from
service menu.
Check power supply.
Contact Zenith authorised agent.
Runs out of boiling water and
fails to refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping
with excessive steam.
Overload repeatedly tripping
without
excessive steam.
Requires boiling calibration.
Incorrect filter flush valve setting.
Incorrect filter insertion.
Internal adjustment.
Perform boiling calibration
(see section 4.2).
Check filter flush valve position
(see Step 7, page 8).
Check filter is inserted correctly
(see page 21).
Contact Zenith authorised agent.
Sleep/Wakes incorrectly when
room is light/dark.
Requires light calibration.
Incorrect sleep modes settings.
Perform light calibration
(see section 4.1).
Check sleep mode settings (see
section 3.3) or reset settings from
service menu.