Translation of the original operating instructions
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Article 1: Guarantee
1.1. The manufacturer grants a guarantee to the
first owner of the bicycle.
1.2. The guarantee expires in accordance with the
articles 4 and 6.
1.3. The guarantee is not transferable.
1.4 Guarantee claims can only be asserted with
the seller or at a recognised specialist work-
shop upon presentation of the duly complet-
ed guarantee certificate.
Article 2: Guarantee period
2.1. The guarantee period is 2 years from the date
of purchase.
Article 3: Guarantee
3.1. Beyond the guarantee period the manufactur-
er grants a voluntary manufacturer’s guaran-
tee on the bicycle frame. Under the condition
of article 3.2 the guarantee period is extended
as follows:
– frame steel 10 years
– frame aluminium 5 years
3.2. Prerequisites for granting the guarantee peri-
od are:
– Observance of the service intervals
– The Bike Card attached to the user manual
was filled in completely.
– Observance of the service intervals as de-
fined in the user manual.
Article 4: Guarantee exclusions
4.1. The guarantee expires in the following cases:
a) Damage resulting from accident, use other
than the intended use of the bicycle and/or
improper and/or negligent use
b) The bicycle is not maintained in accord-
ance with the present user manual.
c) The prescribed service intervals are not ob-
served.
d) Repairs are not performed in a professional
way.
e) Retrofitted spare parts do not comply with
the technical specification of the bicycle or
were mounted improperly.
4.2. The manufacturer’s liability for damage as a
result of the following is explicitly excluded:
a) wrong adjustment of handlebar, brakes,
saddle, seat post, deraillesur gears
b) if individual parts, such as brake and shift
cables, brake pads, tyres, chain, sprockets
are not replaced in due time
c) normal wear and tear
d) climatologic influences, such as normal
weathering of paint and chrome rust
Article 5: Scope of guarantee
5.1 During the guarantee period, all material and
construction defects detected by the man-
ufacturer will be repaired or replaced free of
charge. The choice is at the manufacturer’s
discretion.
5.2. During the extended guarantee period the
manufacturer will provide a bicycle frame free
of charge. Costs of assembly and disassembly
as well as any transport costs shall be borne by
the owner.
Article 6: Making a claim
6.1 Claims under this guarantee must be made to
the bicycle dealer immediately after the de-
fect has been discovered.
6.2 The proof of purchase (invoice receipt) and
the user manual with the maintenance book-
let must be handed over to the dealer.
GUARANTEE CONDITIONS AT ZWEIRAD GMBH