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7. Configurations

51

7.3

Call Settings

Call settings are the primary configuration of the phone, has almost all configurations involved

SIP. You should make sure these settings are correct completely, or the phone can not be used

normally. Each CN2x4 SIP Phone has maximal 4 lines which can be assigned different numbers

supported by IP-PBX.

Note:

If you are not sure, use the default settings to avoid mistakes.

•

Take line 1 as example:

7.3.1

SIP Work Mode

CN2x4 SIP Phone supports two work modes: single server mode and multiple server mode.

Figure 7-12

Call Settings page

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Summary of Contents for CN2x4

Page 1: ...CN2x4 SIP Phone User s Manual Manual Part Number 96 00213 Zed 3 501 Valley Way Milpitas CA 95035 USA 1 408 587 9333 http www zed 3 com...

Page 2: ...anual and the associated software are the property of Zed 3 and all rights are reserved No part of this document may be photocopied reproduced stored in any computer format translated to another langu...

Page 3: ...cture 16 3 3 Menu Functions 18 3 4 Phone Settings 19 3 5 Keyboard Coding Rules 22 Phone Usage 23 4 1 Making Calls 23 4 2 Answer Calls 28 4 3 In Calling 30 4 4 Do Not Disturb 33 4 5 Call Forwarding 34...

Page 4: ...5 Save Modification 67 7 6 Cancel Modification 67 Phone Book 69 8 1 Check Phone Book 69 8 2 Add A New Record 70 8 3 Edit or Delete Records 70 Tools 73 9 1 Upgrade Online 73 9 2 Change Password 74 9 3...

Page 5: ...1 Product Introduction 1 C h a p t e r 1 Product Introduction 1 1 Product Introduction Standard SIP Speech codec for VoIP Figure 1 1 SIP Phone Appearance...

Page 6: ...volume 6 level ring volume and silence 4 ring types 4 level screen brightness Coming call indication received call list outgoing call list and call history Re dialing flashing silence transfer functio...

Page 7: ...1 Product Introduction 3 1 2 2 Bottom View Figure 1 2 Front view of the panel Figure 1 3 Bottom view...

Page 8: ...ure 1 4 SIP Phone s structure Table 1 1 Button Descriptions Button Name Decription 0 9 Digit number Digits for common use Menu Menu button Enter menu mode when the phone is idle OK Confirmation button...

Page 9: ...rrence Transfer Transfer button Transfer a call to another number Mute Silence button Close speaker temporarily Speaker Speakerphone button In handfree mode make a call via the speakerphone Redial Red...

Page 10: ...Handfree indicator red Above speaker button On Calling via the speakerphone Off Do not use handfree mode Headset indicator red Above headset button On Calling via the headset Off Do not use headset m...

Page 11: ...state Show the last dialed number call it via speakerphone Press this button in off hook state Redial the last dialed number or call the number showed in LCD screen Speaker Press this button in idle s...

Page 12: ...assembly Power on Acquire an IP address for SIP phone Input IP address in browser s address filed Login on SIP phone s Web Management System Set phone parameters Save settings and reboot the system 2...

Page 13: ...duces voltage surge caused by lightning and improves speech quality so make it sure check the connection with ground when speech quality is not good enough Installation steps As below 1 Connect the ha...

Page 14: ...s like this Like below 1 press Menu to enter the menu 2 press 4 or use to choose SYSTEM TOOLS press OK to enter 3 press 1 or use to choose PHONE STATUS press OK 4 press 1 or use to choose LAN PORT and...

Page 15: ...play name for the phone Set SIP Proxy and SIP Registrar Set Authentication ID and Password These items are all filled in Configurations Call Settings Note save it after modification by clicking Config...

Page 16: ...2 Installation 13 Showed in the screen b Press OK to show Figure 2 2 Web Management System USER NAME admin...

Page 17: ...ied Chinese 4 press Esc to exit gradually after setting 5 press 1 or use to choose SAVE and press OK to save the settings Note reboot the system to make the settings work Turn off power to restart the...

Page 18: ...rt III Web Management System please Missed calls The message is like this when there are missed calls Explaination X is the nubmer of missed calls Press OK to check the missed calls the information in...

Page 19: ...hang up the call 3 2 Menu Structure Press Menu to enter the menu mode when the phone is in idle state The phone quits the menu when there is a coming call or picking up the handle Or quit the menu aut...

Page 20: ...3 Phone Function 17 Figure 3 1 Web Management System main interface...

Page 21: ...ludeing name and number ADD NEW Add new entry 3 MESSAGE CENTER SMS PROFILE 1 4 Check or send SMS VOICE MAIL PROFILE 1 4 Enter voice mail box 4 SYSTEM TOOLS PHONE STATUS LAN PORT Check LAN port s statu...

Page 22: ...figuration on the phone manually 5 DEVICE CONFIG PREFERENCE LANGUAGE Set language English or Chinese TIME ZONE Set time zone TITLE ON LCD Set display name in idle state may be extension number DATETIM...

Page 23: ...keypad to enter the IP address use instead of b Press OK to return to superior menu 7 Save the configuration after setting Set PC Port The IP address of PC Port can be obtained automatically or manual...

Page 24: ...imary DNS recommended Secondary DNS backup and press OK to set it a Use keypad to enter the IP address use instead of b Press OK to return to superior menu 5 Save the configuration after setting 3 4 2...

Page 25: ...our convenience of inputing letters or special characters when you operate the phone book Here are the rules If you need a letter or a special character keep clicking the same button until you get the...

Page 26: ...uttons and the red LED light is on 2 Dial out a number and make a call 4 1 1 Call Via Handle 1 Pick up the handle and the red LED light is on 2 Dial out a number before that you should choose a line 3...

Page 27: ...swered calls missed calls dialed calls and press OK to confirm it 5 Use to select a record and press OK to confirm it 6 Press to choose Call 7 Press OK to make a call 4 1 6 Call Answered Number In idl...

Page 28: ...ther number user C the number is 1003 without cuting off the conversation with user B Note CN2x4 SIP Phone has four lines to make calls and it permits up to two calls per line which may has a differen...

Page 29: ...t off the current conversation in off hook state 2 Press Speaker to cut off the current conversation in handfree state Palying DUDU alarm tone if there is reserved conversation and the screen shows th...

Page 30: ...quickly Line2 indicator is on always the handfree light is on if in handfree state without dialing tone the screen displays 3 Switching calls User A can recover the conversation with user B with or wi...

Page 31: ...r it 4 Press to clear all stars to silence it The upper right indicator is flashing intead of ringing when you have a coming call and the screen shows Answer the call by picking up the handle or press...

Page 32: ...user B 1002 on line 1 when user C 1003 is calling you Representation Line1 indicator flashs twice and plays DUDU alarm tone the screen shows You can answer user C with or without hanging up the conve...

Page 33: ...lose audio sending the Hold light is flashing slowly now you can hear opposite voice but he she can not hear you 2 Press Mute again to recover to nomal mode 4 3 2 Call Parking Parking list allows you...

Page 34: ...e is Hold plays music but Mute makes a silence The steps are 1 Press Hold to hold a call the current line s indicator is on always the screen shows 2 Press Hold again to recover the conversation with...

Page 35: ...g tone the screen shows 2 Dial out user B s number 1003 and press OK to make the call 3 Hook on when you hear the ring tone user A is transferred automatically to user B whose phone is ringing now 4 3...

Page 36: ...shing slowly Call1 indicator is flashing quickly the screen shows Press Call1 to recover the conversation with user A in handfree mode 4 4 Do Not Disturb If you do not want to be disturbed you may use...

Page 37: ...enter Call Forward menu Menu way 1 Press Menu to enter the menu 2 Press 4 or use to choose System Tools and press OK to enter it 3 Press 7 or use to choose Call Forward and press OK to set it Self def...

Page 38: ...ing chosen 4 6 Check Call History You can search dial out save or delete the numbers in call history lists The lists are missed call list answered call list and outgoing call list Note check missed ca...

Page 39: ...ng 4 7 1 Add To Phone Book In idle state 1 Press Menu to enter the menu 2 Press 2 or use to choose Phone Book and press OK to enter it 3 Press 1 4 or use to choose a line and press OK to enter it 4 Pr...

Page 40: ...his entry 4 8 Call Volume Adjustment In Call or off hook state pick up the handle or press down Speaker Headset use t u to adjust call volumes handle volume handfree speaker volume headset volume Ther...

Page 41: ...valid Note Press F1 to be delete button by default to backward delete characters 2 Press OK when you finished 3 Input object number in the Receiver field 4 Press OK to send it out 4 10 Voice Mail Box...

Page 42: ...e phone by this way 1 Use keypad to query SIP Phone s IP address see 2 3 Acquire IP Address 2 Login to CN2x4 SIP Phone s Web config page 1 Open a Web browser and input the IP address in the address fi...

Page 43: ...n User 5 3 Change Language The language can be switched real time on the page of CN2x4 Web Management System After login click English or Chinese on the upper right corner of the page to change curren...

Page 44: ...hanging the language here only makes sense for this login It does not impact the language of the phone menu If you want to change the phone s menu language permanently please set it as the language pa...

Page 45: ...s Click Status on the left navigator and the page shows you basic information and status about the phone like line number line status firmware version hardware version network information etc like fig...

Page 46: ...a p t e r 7 Configurations Click Configurations to enter the page where you may set basic user preference network parameters call settings and phone settings here You may save or cancel any change at...

Page 47: ...46 CN2x4 SIP Phone User s Manual 7 1 Preference Here is the basic user information see figure 7 2 Figure 7 1 Configurations Page...

Page 48: ...ult Note You may use this option to synchronize system time with SIP Server if it supports sending time in SIP message Time Server input the IP address of Time Server for time synchronization Time Ser...

Page 49: ...ultiple lines share one phone book By Line individual phone book for each line Note in sharing phone book mode you do not need to choose a line but enter the Phone Book directly and set Speed Dial in...

Page 50: ...address from DHCP server on the network Static IP if you do not have DHCP server or do not want to use the IP address allocated by DHCP server you may set fixed IP address for the phone see figure 7 7...

Page 51: ...de Static IP set IP address for PC port manually as figure 7 10 DHCP Service PC Port with static IP may enable DHCP server also as figure 7 11 Figure 7 8 Configurations Network Configuration LAN Port...

Page 52: ...rect completely or the phone can not be used normally Each CN2x4 SIP Phone has maximal 4 lines which can be assigned different numbers supported by IP PBX Note If you are not sure use the default sett...

Page 53: ...nfigurations are separated and can work together 7 3 1 1 Single Server Mode In single server mode the phone supports four different numbers from single server for four lines and supports a backup serv...

Page 54: ...or disable call waiting function Note Consistence recommended for Call Wait While In Use if you set multiple lines Call Forward Type the conditions of call forwarding including not forward always forw...

Page 55: ...sponding setting see figure 7 15 Enable check or not enable or disable The Order these codec is ordered by priority Choose one codec and use Move Up or Move Down to adjust the order 7 3 1 2 Multiple S...

Page 56: ...l caller number on the callee s screen Four for four lines SIP Proxy the IP address or domain of Proxy Server SIP Registrar the IP address or domain of Register Server Register Expiry s the expiry dur...

Page 57: ...Phone supports auto answer feature there are two modes if enabled All Coming Calls auto answer all coming calls Base On List only auto answer the numbers on the list the maximum is 20 numbers Audio C...

Page 58: ...receive 180 RING signal when enabled SIP Rroute the INVITE message with ROUTE field was sent by the phone when enabled Local Music on Hold play local music on hold if enabled The music file is local...

Page 59: ...he time value of ICT expiry Count in second Retransmit T1 the time value in millisecond of retransmit Retransmit T2 the time value of retransmit Count in millisecond DTMF Signaling two modes Inband tr...

Page 60: ...igure 7 21 DiffServ set DiiffServ type if use this option see figure 7 22 Signaling NAT Traversal two work modes supported STUN RFC 3489 namely STUN server mode Set the IP address and domain of STUN s...

Page 61: ...Proxy mode supports transmission of encrypted or un encrypted data We support multiple relay proxy backup mode in case of the breakup of communication caused by certain unavailable relay proxy 7 3 3...

Page 62: ...Mode recommended adaptive mode usually gets the best result Minimal Delay the minimal delay value of jitter processing Maximal Delay the maximal delay value of jitter processing Media QoS two modes s...

Page 63: ...figure 7 28 Port Transparency DMZ set NAT address if use this mode NAT Address Auto detect and Manual modes provided Set address of DMZ manually if NAT address mode is Manual see figure 7 29 Relay Pro...

Page 64: ...oxy Note We supports relay proxy backup mode in case of communication breakup caused by certain unavailable relay proxy Side Tone Level namely side tone processing which make user listen to his her ow...

Page 65: ...information when there is a missed coming call if disabled Menu Configuration Password whether need administrator password when change configurations on the phone manually Note Password suggested when...

Page 66: ...he default is fixed mode and default function is Phone Book Key 2 Forword the default is fixed mode and default function is Call Forward Key 3 DND the default is fixed mode and default function is Do...

Page 67: ...utton can be defined in fixed or manual mode Fixed Mode select the function in the drop down menu in this mode including phone book do not disturb waiting list display call forward speed dialing list...

Page 68: ...ey 5 2 Input prefix charactors in speed dial in manual mode like 23 please input number 3 Operate the phone after modification a Hook off or press handfree button and press Call list to display please...

Page 69: ...68 CN2x4 SIP Phone User s Manual...

Page 70: ...rsion supports different phone book for different line Here we use line 1 as an example to illustrate how to add and check the records in phone book 8 1 Check Phone Book Click Phone Book Phone Book1 i...

Page 71: ...w name and number see figure 8 3 2 Input new Name and Number 3 Press Add to finish and return Click Phone Book Phone Book 1 View Contacts in left navigator and return to previous page 8 3 Edit or Dele...

Page 72: ...8 Phone Book 71 Figure 8 4 Edit or Delete Records...

Page 73: ...t version and upgrade address you may input the correct address to upgrade online pay attension to the address of HTTP server which provides upgrade service There are four steps 1 download the softwar...

Page 74: ...ss OK to return to Status page 9 2 Change Password Change the passwords of user and administrator here see figure 9 3 Note Only show user password here for common users That is only user s own login p...

Page 75: ...ith default name config dat If without password press Save to save the file directly Note If the backup configuration file is with password you should input the password when you recover the configura...

Page 76: ...76 CN2x4 SIP Phone User s Manual 9 5 Reboot System Figure 9 5 Recover Factory Configuration Figure 9 6 Reboot System Prompt...

Page 77: ...Insert the headset into the port of the phone the screen shows a icon which means connecting successfully 2 Press Headset to answer and call via the headset after connection More information about it...

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