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Check that the card is correctly connected to the mechanics of the inverter.
If necessary, disconnect the card from its slot and insert again.
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Check that the Wi-Fi symbol is present in the top right-hand corner of the inverter's
display (steady or flashing).
Figure 18 – Icon on the display of inverters
2.
The Signal Quality is 0% and the IP Address is 0.0.0.0
-
Check that the configuration procedure has been carried out correctly and that the
correct network password has been entered.
-
Reset the card as described in the previous section and configure again.
3.
The Remote Server A item is Unpingable
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When searching for the Wi-Fi network using a smartphone or PC, make sure that the Wi-
Fi signal is strong enough (a minimum RSSI signal strength of 30% is required during
configuration). Check that you have correctly extracted the Wi-Fi antenna and, if
necessary, increase the signal strength by using a network extender or a router
dedicated to monitoring the inverter.
-
Check that the router has access to the network and that the connection is stable; check
that it is possible to access the Internet from a PC or smartphone.
-
Check that port 80 of the router is open and enabled to send data
-
Reset the card as described in the previous section and configure again.
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If, at the end of the previous checks and subsequent configuration, Remote server A is
still configured to “Unpingable”, then there may be a transmission problem at the home
network level and, specifically, that data between the router and server is not being
transmitted correctly. In this case, it is advisable to carry out checks at the router level in
order to ensure that there are no obstructions on the output of data packets to our
server.
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To make sure that the problem lies in the home router and to exclude problems with the
Wi-Fi card, configure the card using the Wi-Fi hotspot function on your smartphone as a
reference wireless network.
