PROBLEM
POSSIBLE CAUSE
PREVENTION/ SOLUTION
My pizza isn’t cooked
through
•
The dough or toppings are too
thick.
•
These pizzas will cook best
when the toppings are light.
•
Follow the cooking instructions
for pizza on page 19, and ensure
that the dough is well spread
out, and that the toppings are
not overloaded.
I'm seeing
smoke/There is soot in
my oven
•
When any wood starts to burn,
there will be smoke produced
until it reaches optimum
temperatures.
•
If you continue to see dark
smoke, it may be that your
pellets are not completely dry or
that too many have been added
at once.
•
It is normal for your pizza oven
to have a light layer of soot after
use.
•
Remember to follow the steps
for lighting and maintaining
temperatures in this guide on
pages 16-18.
•
If you are seeing excess smoke
or soot, add pellets gradually
and make sure they are burning
cleanly before you start to cook.
•
While it is not necessary, you
can wipe down the inside of your
pizza oven with dry paper towels
after it has cooled for a fresh
start.
My pizza oven chimney
has changed colour
•
Parts of your pizza oven have
been exposed to very high
temperatures.
•
Stainless steel may change
colour after exposure to
temperatures of 1000°F (537°C)
and some parts of your pizza
oven will reach this temperature
and above.
•
This will NOT affect the way that
your pizza oven performs.
•
Some imperfections may be
removed using a stainless steel
cleaner.
I can see flames at the
rear of my pizza oven
•
Flames may escape from the
rear of your pizza oven when
the flow of convection is broken
e.g. when the door is taken off.
•
This is perfectly normal. Ensure
that you have read through the
safety instructions and that your
pizza oven is positioned at least
3ft (1m) away from any
buildings or structures.
•
Never use your pizza oven in
high winds.
ZPO1BPC
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