Z3-DME-01 V1.06.03
19
10.0
TROUBLESHOOTING
No video is usually caused by networking issues.
o
First: check IP address and Netmask. Ping PC from Z3-DME-01 and ping Z3-DME-01 from PC. Use
direct connection from Z3-DME-01 to PC without router/customer network. Once video
connection is established add in customer specific network equipment.
o
Second: check to make sure firewalls are turned off
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Third: check video source. Verify video source is outputting compatible analog video
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Fourth: verify PC is fast enough and has enough DDR to decode compressed video
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Fifth: verify VLC version is 1.1x or later
No SDP file.
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Check your Z3 server account
_________________________________________________________________________
Z3 Technology, LLC
♦
100 N. 8th St. STE 250
♦
Lincoln, NE 68508-1369 USA
♦
+1.402.323.0702
