Z GRILLS SUPPORT
1-785-317-5170
EMAIL:[email protected]/[email protected]
WEBSITE:www.zgrills.com
Z GRILLS CUSTOMER SERVICE
Thank
you for shopping with us!
If you have any question, feel free to contact us or your dealer.
Z GRILLS INC. will offer the best technical and sales support in the industry.
Please be prepared to provide the following information:
Dealer'
s
name, date of purchase
Purchaser's name, phone number, address, Z Grills model number, serial
number and part identification number from the COMPONENT LIST
Please describe your problem accurately so that we can help you figure out.
It would be better if you can provide some pictures or video about the issue.
Z Grills Inc guarantees a 3 years warranty of our products from the date of purchase
by the original owner against defects in all materials and workman-ship
.
During the
warranty period, Z Grills Inc will at its option repair or replace the defective parts.
This limited warranty does not apply to paint, burn pot, grill cover or damage caused
from corrosion. Z Grills shall not be liable for transportation charges, labor costs or
export duties.
Z Grills takes every precaution to utilize materials that retard rust including the use
of high-temperature paint where advisable. Even with these safeguards, the
protective coating can be compromised by various substances and conditions
beyond Z Grills' control. Humid environment, high temperature, chlorine,
insecticide, salt and disinfectant are some of the substances that can affect paint
and metal coatings. For these reason,the limited warranties do not cover rust or
oxidization, unless there is loss of structural integrity on the grill component.
Z Grills Inc shall not be liable if you install, operate, clean, maintain your grill without
following the owners' manual strictly. Also misuse, abuse, alteration and natural
disaster are not included in this warranty.
In addition, Z Grills Customer Team will try our best to solve a variety ofproblems
and create a better life for every customer. We firmly believe that:high-quality
products
,
reasonable price
,
quick service is your first reason to choose Z Grills.
Procedure for Warranty Service
Contact Z Grills Customer Service or your dealer for replacement of your
“in-warranty” parts. Please be prepared to provide the following information:
Dealer'
s
name, date of purchase
Purchaser's name, phone number, address, Z Grills model number, serial
number and part identification number from the COMPONENT LIST
Please describe your problem accurately so that we can help you figure out.
It would be better if you can provide some pictures or video about the issue.
Z GRILLS
3 YEARS LIMITED WARRANTY
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