25-07-01
Page 17 of 23 Operation Instructions for Eros Free Standing Gas Fire July 2001.doc
Soot is being deposited on
logs or glass
There is insufficient
secondary air in the
combustion chamber.
Check the back of the heater
for blockages around the air
intake slots.
Check that the clearances
around the heater match
those stated in this manual.
LPG gas mix incorrect
Contact supplier to clean out
bottle
The logset is properly
positioned.
Ensure the log set is siting flat
on the seating face.
Incorrect gas pressures.
Check and set gas pressure to
manufacturers specifications.
Main burners extinguishing.
Flue down draughting.
This is caused by a vacuum
in the room.
Turn off heater. Turn off all
air conditioners, expelair
fans, other heaters etc. Open
doors and windows to allow
pressure to equalise. Re-light
heater.
Close doors and windows but
not completely.
Flueway blocked
Remove blockage.
Pilot flame is not large
enough.
Check that pilot assembly is
correctly mounted and that the
pilot burner flame hood directs
the pilot flame over both
burners and the thermocouple.
Severe down draught.
If the flame pattern is
disturbed during extreme
winds then ensure a
recommended flue cowl has
been fitted and is still in place.
Pilot will not stay lit
Incorrect operation.
Operator not following
correct lighting procedure,
see lighting instructions.
Weak or improperly located
pilot flame.
Adjust the height of the
thermocouple
(using the brass nut at its
base)
The flame should engulf the
