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YOWZA NAPLES ELITE
WARRANTY
NOTE: Save this document for your records.
This warranty include all YOWZA
“NAPLES ELITE” Products
TO OBTAIN SERVICE:
CALL 877-969-9240 OR EMAIL
to report a service issue or manufacturers
defect. At the sole discretion of YOWZA FITNESS, Yowza will provide one of the following methods to resolve the service claim: a)
dispatching of an authorized independent service technician to repair the product in the home, b) reimburse the customer at a rate of
$75.00 per service issue. Service issue is defined as an approved service claim. Limit of one $75.00 payment will be made on each
service claim.
All repairs must be authorized by YOWZA FITNESS prior to performance of work. Claims on unauthorized repairs may be
denied. Many oversights, which are not covered under this Agreement, can be due to simple circumstances such as the Covered
Product not being switched on, being unplugged, or a fuse blown at the junction box.
WHO IS COVERED:
THIS LIMITED WARRANTY IS OFFERED ONLY TO BUYER(s) WHO PURCHASED THE PRODUCT FROM
YOWZA OR ONE OF OUR AUTHORIZED DEALER
’S IN THE AUTHORIZED TERRITORY. THIS LIMITED WARRANTY IS NOT
OFFERED TO BUYER(S) WHO PURCHASED THE PRODUCT FROM ANY OTHER SOURCE, The terms
“you” and “your” are used in
this Limited Warranty to refer to the original buyer who purchased the product from YOWZA or one of our authorized dealers in that
dealer
’s authorized territory, and any person receiving the product in an unused condition as a gift from such original buyer. The terms
“we“, “us” and “YOWZA” are used in this Limited Warranty to refer to YOWZA International, Inc.
WHAT IS COVERED:
This Limited Warranty covers all products that are sold under the YOWZA
“NAPLES ELITE” name to buyers who
purchased the product from YOWZA or one of our authorized dealers in the dealer
’s authorized territory and used in the United States or
Canada. Except as otherwise stated in this Limited Warranty, we will repair or correct any product or part defect occurring during the
stated WARRANTY PERIOD which we determine is related to materials or workmanship and is not due to normal wear and tear.
WHAT IS NOT COVERED:
THIS LIMITED WARRANTY DOES NOT COVER PRODUCTS PURCHASED FROM ANY SOURCE
OTHER THAN YOWZA OR ONE OF OUR AUTHORIZED IN THE DEALER
’S AUTHORIZED TERRITORY. PRODUCTS SOLD,
MOVED OR USED OUTSIDE THE BORDERS OF THE CONTINENTAL UNITED STATES AND CANADA ARE SUBJECT TO THE
TERMS PROVIDED BY THE LOCAL DISTRIBUTOR AND ARE NOT COVERED BY THIS LIMITED WARRANTY. Product requires
normal maintenance including, but not limited to, regular inspection and wear component replacement. We do not warrant damage
caused by the lack of normal maintenance repairs such as those detailed within the Owner
’s Manual. We do not warrant any causes
beyond our control. Corrosion, oxidation or deterioration caused by product location, exposure or environment, or conditions caused by
unsuitable finishes, cleaners, or lubricants are not covered. Loss from natural disasters such as hurricanes, floods, tornados etc. are not
covered. Damage or breakage caused by unauthorized service, installation, alteration, modification, assembly or disassembly,
negligence, or conditions of use which are unintended for the product are not warranted. This Limited Warranty does not cover cosmetic
or surface corrosion resulting from chips or scratches in the paint. Extra expenses including, but not limited to, loss of machine use and
inconvenience are not covered. Due to varying conditions under which the product is used, we offer no warranties, express or implied, as
to the length of service. We do not warrant products that have not been paid for, or in the event that we have offered a payment plan,
products purchased by buyers who are in arrears on a payment plan. THIS LIMITED WARRANTY DOES NOT COVER UNINTENDED
USE. See
“INTENDED USE” below.
INTENDED USE:
This Limited Warranty covers only defects that arise in the ordinary, intended use of the product. Products sold under
the YOWZA
“NAPLES ELITE” name are intended for
RESIDENTIAL USE ONLY
.
See further “Circumstances and use that will void your
warranty “below.
CIRCUMSTANCES AND USE THAT WILL VOID YOUR WARRANTY:
Any use other than for residential purpose including but not
limited to: use in a commercial business, use in a member paid organization or association, use in an outside the home office or location
of any kind that is not the residence of the buyer, immediate household members or family. Willful disregard for the proper maintenance,
use and location of the equipment. Loss from natural disasters such as hurricanes, floods, tornados etc. are not covered.
WARRANTY PERIOD:
The warranty period begins on the date on the product was delivered to the original buyer. The warranty period
for lifetime frame and flywheel magnetic braking system, and seven years on all other parts. The labor portion of the warranty is two
years from the date of delivery.
WHO WILL PAY LABOR AND TRANSPORTATION COSTS:
If we determine, during the first year of the warranty period, that the
product or any covered part must be shipped to the manufacturing facility for repair or service, all warranty repairs, including
transportation costs and labor, will be made at NO CHARGE to you; thereafter, you will be responsible for all costs of repair and service,
including labor and transportation costs.
WHAT YOU MUST DO TO OBTAIN WARRANTY COVERAGE DO TO OBTAIN WARRANTY COVERAGE:
Retain proof of purchase.
All warranty repairs and corrections require proof of purchase. To obtain coverage, please contact YOWZA Technical Support (877-969-
9240) within seven (7) days after discovery of the defect and follow the directions provided to you by your YOWZA Service
Representative.
MODIFICATIONS TO WARRANTY ARE NOT AUTHORIZED:
No one is authorized to modify, change, transfer or extend in any way
the terms of this Limited Warranty.
