9
top. (See cleaning instructions for better performance.)
• Verify that the white rubber washer is in the atomizer top to create an
airtight seal between the oil bottle and the atomizer top.
• Verify that the dip tube has been inserted snuggly into the atomizer top.
There is oil buildup in the dip tube.
• Check for residual oil obstructing airflow within the dip tube by removing
the dip tube from the atomizer top and soaking it in rubbing alcohol or by
blowing through the dip tube to verify that it is clear.
There is oil leaking into the base bottle cavity of the diffuser base.
• If oil is accumulating in the base bottle cavity, check to see if the oil is
leaking from the neck of the bottle when attached to the atomizer top.
If you see oil on the outside of the bottle, unscrew the bottle and verify
that the white washer is in the atomizer top housing, then screw the
bottle back into the atomizer top to ensure there is an airtight seal. To
remove residual oil in the base bottle cavity, unplug the unit and wipe
clean with a dry, soft cloth or cotton swab dipped in rubbing alcohol.
The light is on, but the motor in the base is not running.
• The master timer setting may have completed (for example, set for 3
hours). Press the power ON/OFF button to turn off the light and reset
the timer. Push the button again to turn on the unit and verify that the
motor is running.
• The diffuser may be cycling through the diffusion pause timer. Wait to
see if the unit begins to diffuse again after the pause cycle.
The light does not work.
• Press the power ON/OFF button and toggle through the light control
button to verify that the lights are not functioning. If the lights do not
work, call Customer Care for further instructions.
