Yealink W78H, User Manual

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| Contents |
iii
Answering a Call.....................................................................................................................40
Answering a Call When in a Call........................................................................................... 40
Answering a Call Automatically.............................................................................................. 41
Disabling Call Waiting....................................................................................................................... 41
Silencing or Rejecting Incoming Calls.............................................................................................. 41
Silencing a Call.......................................................................................................................41
Rejecting a Call Manually.......................................................................................................41
Rejecting Anonymous Calls....................................................................................................42
Rejecting Calls with Do Not Disturb (DND)........................................................................... 42
Ending Calls...................................................................................................................................... 42
Muting/Unmuting Audio..................................................................................................................... 42
Holding and Resuming Calls.............................................................................................................43
Holding a Call......................................................................................................................... 43
Resuming a Held Call............................................................................................................ 43
Call Forward...................................................................................................................................... 43
Forwarding Incoming Calls..................................................................................................... 43
Transferring Calls...............................................................................................................................44
Performing a Blind Transfer.................................................................................................... 44
Performing a Semi-Attended/Attended Transfer..................................................................... 44
Conference Calls............................................................................................................................... 44
Local Conference....................................................................................................................45
Hybrid UC Meeting................................................................................................................. 46
Network Conference............................................................................................................... 47
Recording Using an SD Card........................................................................................................... 48
Recording a Call.....................................................................................................................49
Pausing/Resuming a Recording............................................................................................. 49
Stopping a Recording.............................................................................................................49
Managing the Recordings.......................................................................................................49
Viewing the Available Recording Time...................................................................................50
Advanced Call Features............................................................................51
Call Park and Call Retrieve...............................................................................................................51
Parking or Retrieving a Call in the FAC Mode....................................................................... 51
Parking or Retrieving a Call in the Transfer Mode................................................................. 52
Retrieving a Call with a Retrieve Key.................................................................................... 52
Shared Call Appearance (SCA)........................................................................................................ 53
W56H/W53H State Indicator of Shared Line......................................................................... 53
Placing Calls on a Shared Line............................................................................................. 54
Answering Calls on a Shared Line.........................................................................................54
Placing a Call on Public Hold................................................................................................ 54
Placing a Call on Private Hold............................................................................................... 54
Retrieving a Held Call on a Shared Line............................................................................... 54
Barging in an Active Call on a Shared Line...........................................................................55
Pulling a Shared Call on a Shared Line................................................................................ 55
Voice Mail.......................................................................................................................................... 55
Setting the Voice Mail Code...................................................................................................55
Leaving Voice Mails................................................................................................................56
Listening to Voice Mails..........................................................................................................56
Directory..................................................................................................... 56
Local Directory...................................................................................................................................56
Adding Contacts..................................................................................................................... 56
Viewing Contacts.................................................................................................................... 57
Editing Contacts......................................................................................................................57