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Troubleshooting
181
BLF List URI to the server and the server will know to subscribe all the extension numbers
in that group.
For example, if you have 10 extensions, normally you will have to subscribe with the
server for 10 times from the first extension number to the last. However, if you specify a
BLF List URI including these 10 extensions and name it “Sales”, you will only need to
subscribe “Sales” with the server, which happens only for once.
“
”
“
”
They are the codes that a phone will send to the server when there’s a certain action.
On code is related to the action of activating a feature, while off code of deactivating a
feature.
Take the on code for Always forward for example, if you set the on code to be *78 (this
code is supposed to be a feature code to activate Always forward on the server), and
the target as 201. When you enable Always forward, the Forward feature on the IP
phone-side is for sure activated, at the same time the code *78201 will be sent to the
server, hence the server-side will also know that this phone is set to Always forward its
calls to 201. So, the server-side will be able to get the right status of the extension.
Do one of the followings:
Try to set another available IP address for the IP phone.
Check the configuration of the network via phone user interface: Tap
->Advanced (password: admin)->Network->WAN Port. If Static IP is selected,
select DHCP instead.
Reset your phone to factory configurations after you have tried almost all
troubleshooting suggestions but do not correct the problem. You need to note that all
customized settings will be overwritten after resetting.
To reset your phone via web user interface:
1.
Click on Phone->Upgrade.
2.
Click Reset to Factory in the Reset to Factory field.
The web user interface prompts the message “Reset to factory?”.
Summary of Contents for VP530 IP
Page 1: ......
Page 4: ......
Page 12: ......
Page 111: ...Configuring Basic Features 99...
Page 153: ...Configuring Advanced Features 141...
Page 171: ...Configuring Security Features 159...
Page 182: ...Administrator s Guide for VP530 IP Video Phone 170 Phonebook on page 266...
Page 183: ...Resource Files 171...
Page 194: ...Administrator s Guide for VP530 IP Video Phone 182 3 Click OK to confirm the resetting...
Page 195: ...Troubleshooting 183...
Page 344: ...Administrator s Guide for VP530 IP Video Phone 332...