| Troubleshooting Methods |
105
Viewing the Phone Status
You can view phone status via phone user interface by navigating to >
Settings
>
Device Settings
>
About
. You
can also view the phone status via web user interface.
Procedure
1.
Open a web browser on your computer.
2.
Enter the IP address in the browser’s address bar, and then press the
Enter
key.
For example, “http://192.168.0.10” for IPv4 or “http://[2005:1:1:1:215:65ff:fe64:6e0a]” for IPv6.
3.
Enter the user name (admin) and password(admin) in the login page.
4.
Click
Login
to login.
The phone status is displayed on the first page of the web user interface.
Resetting Phone and Configuration
Generally, some common issues may occur while using the phone. You can reset your phone to factory configurations
after you have tried all troubleshooting suggestions, but still do not solve the problem. Resetting the phone to factory
configurations clears the flash parameters, removes log files, user data, and cached data, and resets the administrator
password to admin. All custom settings will be overwritten after resetting.
•
Resetting the phone to Default Factory Settings
•
Resetting the phone to Custom Factory Settings
•
Deleting the Custom Factory Settings Files
Resetting the phone to Default Factory Settings
Procedure
1.
From the web user interface, click
Settings
>
Upgrade
.
2.
Click
Reset to Factory
in the
Reset to Factory
field.
The web user interface prompts the message “Do you want to reset to factory?”.
3.
Click
OK
to confirm the resetting.
The phone will be reset to factory sucessfully after startup.
Note:
Reset of your phone may take a few minutes. Do not power off until the phone starts up
successfully.
Tip:
You can also long press the pound key (#) and the star key ( * ) for about 6 seconds when the phone
is idle.
Summary of Contents for Teams Series
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