Yealink T21 User Manual Download Page 8

Denying an incoming call 

 

  Press  the 

X

  button  to  reject  an  incoming  call  and  send  it  directly  to 

your voicemail.

 

Call History 

 

To access the handset call logs 

 

  Press the 

Menu

 button, scroll to 

History

 and press 

OK

.

  Use the navigation 

Left/Right

 button to scroll between, 

Dialled Calls

,

Received Calls

,

 Missed Calls 

or

 Forwarded Calls

  Use the navigation 

Up/Down

 key to scroll between the entries in each log.

  Press 

OK

 to dial the number.

  Press 

Contact

 button add it to the phone book.

 

DND (Do Not Disturb) 

 

Note: All calls will be directed to your voicemail when DND is active. 

 

  Press 

Menu

  Selects 

Features

  Select 

DND

  Select 

Enable

 or 

Disable

 

DND 

will be displayed in the screen

 

Call Forwarding 

 

This feature allows you to forward an incoming call to another phone number e.g. 
anther extension, a group or an external number. When call forwarding is active 

the display showed the 

 icon. 

 

The following call forwarding events can be configured: 

 

 

Cancel

: Call forwarding is deactivated.

 

Always

: All incoming calls are immediately forwarded.

 

Busy

:  Incoming  calls  are  forwarded  when  the  phone  is  busy.  (Note;  for

 

this feature to work, Call Waiting must be deactivated on the handset)

 

No  Answer

:  Incoming  calls  are  forwarded  when  the  phone  is 

not

 

answered after a specific period.

 

To configure Call Forwarding 

 

 

Select: Menu

->

Features

->

Forward

.

  Select the type of forward you want.

  Enable the forward using the navigation key.

  Scroll down and enter the phone number you want to forward your calls to.

  Press 

OK

 to save the changes.

  When  selecting  No  Answer  forward,  scroll  down  to  enter  the  time, 

in seconds, that the handset should ring before forwarding the call.

 

Created By Dale Ellwood

 

7

 

Vox_Yealink_SIP-T20P_V2 

Summary of Contents for T21

Page 1: ...Vox Centrex Yealink T20 T21 User Guide Author Dale Ellwood Department Vox Telecom R D Date September 2014...

Page 2: ...Placing call on Hold Page 6 Making 2nd Call Page 6 Answering a call Page 6 Denying an Incoming Call Page 7 Call History Page 7 Do Not Disturb DND Page 7 Call Forwarding Page 7 Call Waiting Page 8 Cal...

Page 3: ...igits only e g when dialling a phone number Typing in letters and digits The Power Indication LED On the phone is powered Off the phone is not powered Line Function soft keys 2x Line buttons Created B...

Page 4: ...wing actions Adjust the volume of the handset headset speaker and ring tone Allows for hands free communication during calls Place and receive calls through an optionally connected headset Mute during...

Page 5: ...disconnected Received Call Dialled Calls Input Method all letters and numbers Input Method numbers Input Method letters in lower case Input Method letters in upper case Call mute Voicemail SMS Call H...

Page 6: ...irectory Select Contact List Select Add Enter the name and use the navigation button to enter numbers for contact Press OK to save Note Use the 123 soft key to select between numeric and upper lower c...

Page 7: ...call press the Hold button again To active a 2nd call Place the 1st call on Hold Press Line 2 key Dial the number and press OK Toggle between held calls using the navigation Up Down button and press H...

Page 8: ...to another phone number e g anther extension a group or an external number When call forwarding is active the display showed the icon The following call forwarding events can be configured Cancel Call...

Page 9: ...press TRAN Announced Transfer Press the TRAN button during the active conversation the call will be on hold Dial the extension or telephone number and press OK Wait for the 3rd party to answer and an...

Page 10: ...e auto play on or off Press 3 for personal greetings o For extended absence greeting press 1 o For personal greeting press 2 o To record your name press 3 Retrieving Voicemail Messages When messages a...

Page 11: ...and press To change the To return to the To return to the FWD number call forwarding voicemail main press menu menu press 1 press Preferences Menu To enable To enable To manage To change To return to...

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