User Guide for the SIP-T23P/T23G IP Phone
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How to export PCAP trace?
We may need you to provide a PCAP trace to help analyze your problem.
To export a PCAP trace via web user interface:
1.
Click on Settings->Configuration.
2.
Click Start to begin capturing signal traffic.
3.
Recreate the error to be documented in the trace.
4.
Click Stop to stop the capture.
5.
Click Export to open file download window, and then save the file to your local
system.
How to export system log?
We may need you to provide a system log to help analyze your problem.
To export the system log to a local PC via web user interface:
1.
Click on Settings->Configuration.
2.
Select 6 from the pull-down list of System Log Level.
The default system log level is 3.
3.
Click Confirm to accept the change.
Summary of Contents for SIP-T23G
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