Yamato Scientific America, Inc.
Email: [email protected]
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WARRANTY AND AFTER-SERVICE
Warranty Policy
Yamato Scientific Co., Ltd. warrants this device to be free from physical defects in material and workmanship
for a period of 1 year from the date of the original retail purchase. If the device fails during this period, the
company will replace or repair the device free of charge.
However, this warranty is void under the following circumstances:
・
failure due to device usage in violation of the environmental and handling specifications and
procedures outlined in the guidelines found in the User’s Manual, catalog, and other relevant
documentation
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failure due to device tampering or disassembly
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failure due to improper device storage
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failure due to accidental dropping or hard impact, or subjecting the device to undue pressure
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failure due to improper battery use or battery leakage
・
failure due to device usage in a country not authorizing it
If Something Seems Wrong…
If you suspect a problem with the device, first follow these 3 simple steps:
①
Turn off power to the device and turn off the app, then turn both back on.
②
Turn off power to both the device and the tablet, then turn both back on.
③
Refer to the Troubleshooting Guide above, locate your problem, and see if the suggested solution solves
the problem.
If the problem persists after this, or the problem indicator is not listed in the Troubleshooting Guide,
contact your local dealer for help.
When contacting your dealer, be sure to provide the following information:
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Model Number
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Serial Number
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Date of Purchase
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Description of Problem (as detailed as possible)
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Usage History (as detailed as possible)
PiCOEXPLORER
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Copyright © 2019, USHIO INC. All Rights Reserved.
