54
En
Troubleshooting
No sound is heard
from the surround
speakers.
This unit is in the “STRAIGHT” mode
and a monaural source is being played
back.
Press
M
STRAIGHT
or the
k
STRAIGHT
on the
remote control to turn off the “STRAIGHT” mode.
Sound may not be output from certain
channels depending on input sources or
sound field programs.
Try another sound field program.
No sound is heard
from the subwoofer.
“LFE/Bass Out” of “A)Config” in
“Speaker Setup” of the setup menu
(Speaker Setup
→
2 Manual
Setup
→
A)Config) is set to “Front” when
a Dolby Digital or DTS signal is being
played.
Set “LFE/Bass Out” to “SWFR” or “Both.”
“LFE/Bass Out” of “A)Config” in
“Speaker Setup” of the setup menu
(Speaker Setup
→
2 Manual
Setup
→
A)Config) is set to “SWFR” or
“Front” when a 2-channel source is being
played.
Set “LFE/Bass Out” to “Both.”
The source does not contain low
frequency signals.
No sound is heard
from the surround
back speakers.
“Extended Surround” in the OPTION
menu is set to “Off,” or an input signal
does not contain a surround back flag with
“Extended Surround” set to “Auto.”
Set “Extended Surround” other than “Off” or “Auto.”
The audio input
sources cannot be
played in the desired
digital audio signal
format.
The connected component is not set to
output the desired digital audio signals.
Set the playback component properly referring to its
operating instructions.
—
Noise/hum noise is
heard.
Incorrect cable connection.
Connect the audio cables properly. If the problem
persists, the cables may be defective.
—
No connection from the turntable to the
GND terminal.
Connect the grounding cable of the turntable to the
GND terminal of this unit.
A DTS-CD is being played back.
1) When only noise is output
If a DTS bitstream signal is not properly input to this
unit, only noise is output. Connect the playback
component to this unit by digital connection and play
back the DTS-CD. If the condition is not improved,
the problem may results from the playback
component. Consult the manufacturer of the playback
component.
2) When noise is output during playback or skip
operation
Before playing back the DTS-CD, display the option
menu after selecting the input source and set
“Decoder Mode” to “DTS.”
“Memory Guard!” is
displayed and the
setting cannot be
changed.
“Memory Guard” in “Setup Menu” is set
to “On.”
Set “Memory Guard” to “Off.”
Problem
Cause
Remedy
See
page
