background image

The UPDATE indicator is flashing green

(

A new firmware is released.

Update the firmware with the Sound Bar Controller app.

(

“Updating the firmware of this product” (p.72)

(

The product's firmware needs to be updated. (The UPDATE indicator is flashing rapidly.)

A firmware update is necessary for some reason, such as when the firmware update failed. Update the
firmware with the Sound Bar Controller app.

(

“Updating the firmware of this product” (p.72)

86

TROUBLESHOOTING > When a problem occurs: Power or overall functionality

Summary of Contents for TRUE X BAR 50A

Page 1: ...Sound Bar SR X50A User Guide EN...

Page 2: ...nnecting to a TV 25 Jacks of TV to connect to and cables to use 25 Connecting to a TV using an HDMI cable commercially available 27 Connecting to a TV using only the included digital optical audio cab...

Page 3: ...tors 56 Using a TV s remote control to control the sound bar HDMI Control 57 Showing the type of audio signal and settings for functions 58 Controlling the sound bar with the smartphone app Sound Bar...

Page 4: ...en a problem occurs Bluetooth 92 When a problem occurs Network 94 When a problem occurs App 101 How to minimize standby power consumption 102 How to replace the remote control battery 103 How to reset...

Page 5: ...ly The company names and product names in this User Guide are the trademarks or registered trademarks of their respective companies Various smartphones and tablet devices are collectively referred to...

Page 6: ...less speakers as surround speakers for the product n Produce surround sound just by connecting to a TV The height speakers built into the top of the sound bar which are designed exclusively to add a v...

Page 7: ...surround speakers for the sound bar When playing audio in ALL mode of the TRUE X SURROUND function the same audio is output from the sound bar and from the wireless speakers This mode is useful for pl...

Page 8: ...treaming services or a Bluetooth device Streaming services Bluetooth device AirPlay 2 Related links Streaming services p 54 Listening to audio from a Bluetooth device p 52 Listening to audio with AirP...

Page 9: ...g the overall volume or individuality of the sound Only the human voices become easier to hear and it gives a clear sense of localization to the human voices Playing back human voices clearly CLEAR VO...

Page 10: ...Audio Return Channel eARC ARC compatible TV can be connected to the sound bar using a single HDMI cable Connecting to a TV using an HDMI cable commercially available p 27 Using a TV s remote control...

Page 11: ...present n Main devices Sound bar SR CUX50A Subwoofer SW X100A n Accessories Remote control A Lithium battery CR2025 has already been inserted into the remote control Power cords 2 Digital optical aud...

Page 12: ...Brochure NOTE An HDMI cable is not included If you intend to use an HDMI cable to connect this product get one that is commercially available Choose an HDMI cable according to the functions of the de...

Page 13: ...phone area when cleaning the sound bar Doing so may damage the microphones c Controls Use to control the sound bar y Input Select an input source p 43 Action Wake Alexa p 61 Microphones on off Turn th...

Page 14: ...connecting UPDATE Firmware update NOTE This User Guide uses the following illustrations to show that indicators are off glowing or flashing Off Glowing Flashing NOTE To prevent unintended operation do...

Page 15: ...c NETWORK jack p 39 d TV input jack p 25 e UPDATE ONLY jack Use to update the sound bar s firmware For details see the following Firmware Update Guide https manual yamaha com av fwupdate 21 sr_ws f A...

Page 16: ...he subwoofer c CONNECT indicator Glows when the subwoofer is connected to the sound bar p 37 d STANDBY indicator Indicates the status of the subwoofer p 114 e SETUP button Use to manually connect the...

Page 17: ...lexa p 61 b z Power button Turn this product on and off p 37 c Input source buttons Select an audio input source p 43 TV button Audio from a TV HDMI button Audio from a device connected to the HDMI in...

Page 18: ...43 Press this button again or press VOLUME to unmute j Brightness button Switch the brightness of the indicators of the sound bar p 56 k VOLUME button Adjust the volume of the sound bar p 43 l SUBWOO...

Page 19: ...ote control within the range shown in the following illustration Within 6 m Remote control sensor Related links Part names of the sound bar front top p 13 19 PART NAMES AND FUNCTIONS Part names of the...

Page 20: ...g an AV device to the sound bar p 31 Connecting an AV device to the TV s HDMI input jack p 33 4 Connect to power Connecting to power p 35 5 Prepare the remote control Preparing the remote control p 36...

Page 21: ...product and go to a safe place NOTICE Do not install the product in places where it may come into contact with corrosive gases or salt air or places that have excessive smoke or steam Doing so may re...

Page 22: ...ds of time be sure to pull the power plug from the AC outlet Failure to observe this may cause a fire or malfunctions Check the electric plug periodically and remove any dirt or dust which may have ac...

Page 23: ...recautions for preparation p 21 Install the sound bar and subwoofer as shown in the following illustration Place the subwoofer to the side of the sound bar To prevent sound from reflecting off the wal...

Page 24: ...will provide you the best possible surround sound field TV 10 cm 4 in or more Sound bar Audio output area of height channels NOTE The sound bar can also be mounted on a wall For proper installation o...

Page 25: ...le Jack s of TV to connect to When connecting to an HDMI input jack not compatible with ARC Digital optical audio output jack HDMI input jack Connection procedure Connecting to a TV using an HDMI cabl...

Page 26: ...TV to connect to Digital optical audio output jack Connection procedure Connecting to a TV using only the included digital optical audio cable p 30 NOTE ARC is an abbreviation for Audio Return Channel...

Page 27: ...input jack on the TV high definition audio signals such as Dolby Atmos can be transmitted to the sound bar If connecting to an eARC compatible HDMI input jack on the TV use an Ethernet supporting HDM...

Page 28: ...lity and is capable of transmitting high definition audio signals such as Dolby Atmos via a TV which ARC cannot transmit When using the ARC function or the HDMI Control function enable the HDMI Contro...

Page 29: ...Related links Enabling disabling the HDMI Control function p 63 29 PREPARATION Connecting to a TV...

Page 30: ...ing the included digital optical audio cable The digital optical audio cable transmits the TV s audio signal to the sound bar OPTICAL Sound bar rear TV jack Audio output digital optical jack TV Remove...

Page 31: ...an AV device via the sound bar set the input sources as follows Sound bar s input source HDMI Once the HDMI control function has been activated on the sound bar video and audio content from AV devices...

Page 32: ...Related links Enabling disabling the HDMI Control function p 63 32 PREPARATION Connecting an AV device...

Page 33: ...r playback using the TV s input selector use this connection method HDMI HDMI HDMI IN 1 HDMI IN 2 HDMI IN eARC ARC HDMI HDMI HDMI HDMI HDMI HDMI HDMI HDMI output jack AV devices HDMI input jack compat...

Page 34: ...sound bar Default setting Enabled Use a 19 pin HDMI cable with the HDMI logo printed on it Use a cable that is as short as possible to prevent any degradation in signal quality To use the eARC or ARC...

Page 35: ...r After connecting the power some of the indicators on the front of the sound bar flash for approximately one minute as follows and then turn off Make sure that the indicators on the front of the soun...

Page 36: ...ote control Remove the battery insulating strip before attempting to use the remote control Battery insulating strip Related links Replacing the remote control battery p 104 36 PREPARATION Preparing t...

Page 37: ...dicators on the front of the sound bar flash for approximately one minute as follows and then turn off Make sure that the indicators on the front of the sound bar are turned off and the CONNECT indica...

Page 38: ...public Wi Fi and or Internet service directly Only connect this product to the Internet through a router with strong password protections Consult your router manufacturer for information on optimum s...

Page 39: ...onnection is now complete LAN WAN Smartphone Internet LAN cable Modem Router NETWORK jack NOTICE Do not connect this product to a public Wi Fi and or Internet service directly Only connect this produc...

Page 40: ...nformation on optimum security practices NOTE The sound bar cannot be connected to a wireless LAN router an access point if they are far apart In such a case install the sound bar and wireless LAN rou...

Page 41: ...rmware is updated to the latest version Once the network connection settings have been configured configure Amazon Alexa Follow the app screen instructions to configure It can also be configured later...

Page 42: ...bar Front left Front right Surround right Surround left Wireless speakers Sound bar For the connection procedure of wireless speakers see the following TRUE X SURROUND Connection and Operation Guide h...

Page 43: ...vice connected to the HDMI IN input jack BLUETOOTH button Audio from a Bluetooth device NET button Audio from streaming services The indicator on the front of the sound bar shows the selected input so...

Page 44: ...indicators will show the following Flash Related links Surround playback p 47 Stereo playback p 48 Adjusting the volume of the subwoofer p 49 Playing back human voices clearly CLEAR VOICE p 50 Enjoyin...

Page 45: ...s to envelop your body The sound characteristics settings can also be changed GAME This sound mode provides surround playback that is best suited for video games It accurately reproduces and emphasize...

Page 46: ...bass sound without disturbing the balance of the overall sound NOTE Depending on the audio signal being played it may take several seconds before sound is heard when switching sound settings Related...

Page 47: ...bar Height speakers A dedicated speaker unit built in the top of the sound bar to output sound from varying heights Audio from BLUETOOTH or NET such as streaming services is played in stereo regardle...

Page 48: ...ontrol to switch to stereo playback 2 channel stereo NOTE To cancel stereo playback press one of the following buttons STANDARD MOVIE or GAME Related links Sound functions of this product p 45 48 PLAY...

Page 49: ...e of the subwoofer only Press SUBWOOFER on the remote control to adjust the volume The indicator on the front of the sound bar shows the volume level as follows Volume is turned up Volume is turned do...

Page 50: ...ot of background music and sound effects Press CLEAR VOICE on the remote control to enable or disable the function Glows when enabled Off when disabled NOTE Clear Voice is a function that focuses on a...

Page 51: ...sence of the acoustic image of the bass sound can be emphasized without disturbing the balance of the overall sound This function is recommended when you want to increase the bass while suppressing th...

Page 52: ...Bluetooth device 1 Press BLUETOOTH on the remote control to switch the input source of the sound bar to Bluetooth The sound bar enters the connection wait status and the BLUETOOTH indicator flashes Fl...

Page 53: ...e sound bar will connect to the last connected device when the input source is switched to Bluetooth The Bluetooth connection is terminated if one of the following operations is performed The Bluetoot...

Page 54: ...information about each streaming service is also provided on the following website https manual yamaha com av sb ss sbc NOTE A paid subscription may be required to listen to streaming services via th...

Page 55: ...iately NOTE Enabling the network standby function allows the sound bar to be turned on automatically when playback is started on an AirPlay device The network name of the sound bar displayed on the Ai...

Page 56: ...s Brightness on the remote control Press the button to change the brightness in the order of Dim Off and Bright NOTE Indicators glow brightly just after operation and then change to the specified brig...

Page 57: ...n and off Both the TV and the sound bar turn on off at the same time b Switch the audio output device The audio output device can be switched to the TV or the sound bar Control operations vary dependi...

Page 58: ...by Digital Plus Dolby TrueHD TV glows red HDMI off Dolby Atmos TV glows white HDMI glows white AAC TV off HDMI glows white Other types of audio signals b Dynamic range compression level Glows blue Aut...

Page 59: ...nnected Off not connected NOTE If only one wireless speaker is registered the Wi Fi indicator glows white and the UPDATE indicator glows green when it is connected When the wireless speaker is not con...

Page 60: ...bar while checking its current settings via the following simple screen For details on the app see the description of the app on the App Store or Google Play NOTE Confirm that your smartphone is conn...

Page 61: ...test information A paid subscription may be required to listen to Amazon Music or Amazon Kindle on the product For more information visit the Amazon website For information on other streaming services...

Page 62: ...otect your privacy press Microphones on off on the sound bar to disable the microphones Instead of calling out Alexa you can also press Action on the remote control or Action on the sound bar to make...

Page 63: ...o Return Channel ARC enable the HDMI Control function Press INFO to see whether the HDMI Control function is enabled or disabled When you want to reduce standby power consumption disable the HDMI Cont...

Page 64: ...on is changed The indicators show the setting status as follows and the sound bar is turned on Glows output from the sound bar Off output from the TV NOTE When the TV outputs the audio that is input v...

Page 65: ...n off the sound bar 2 While holding down y on the sound bar press the power button for at least five seconds The Auto Power Standby function switches from enabled to disabled or from disabled to enabl...

Page 66: ...O on the remote control for at least five seconds The Child Lock function switches from enabled to disabled or from disabled to enabled The indicator shows the setting applied as follows and the sound...

Page 67: ...und bar can also be turned on and off using the Sound Bar Controller app installed on your smartphone 1 Turn off the sound bar 2 Press and hold GAME on the remote control for at least five seconds The...

Page 68: ...uetooth function switches from enabled to disabled or from disabled to enabled The indicators show the setting status as follows and the sound bar is turned on Glows when enabled Off when disabled NOT...

Page 69: ...Fi function switches from enabled to disabled or from disabled to enabled The indicators show the setting status as follows and the sound bar is turned on Glows when enabled Off when disabled NOTE Pr...

Page 70: ...On the remote control press the buttons in order within three seconds Auto Apply an amount of dynamic range compression well suited for a typical room STEREO VOLUME z Power Compression Apply the maxim...

Page 71: ...NOTE Press INFO to see the setting of the dynamic range Related links Showing the type of audio signal and settings for functions p 58 71 CONFIGURATION Setting the dynamic range compression level...

Page 72: ...is connected to a wireless network In this case try again at a later time For more information about the firmware visit the Yamaha website When a new firmware is released the UPDATE indicator on the...

Page 73: ...g modes may improve such conditions Mode 1 Select this mode for normal use Mode 2 Select this mode if an error occurs such as abnormal video Default setting Mode 1 1 Turn off the sound bar 2 Press and...

Page 74: ...ct the subwoofer manually again Move the subwoofer and or the sound bar so that they are closer to each other Install the sound bar and subwoofer in positions where they are not obstructed from each o...

Page 75: ...ash The settings of the sound bar are initialized When initialization is complete the indicators show the following and the sound bar is turned off Flashing initialization complete Flashing In the pro...

Page 76: ...oduct does not function properly The power cords of all the devices are connected to AC wall outlets securely The product TV and AV devices are turned on The connectors of each cable are securely inse...

Page 77: ...minutes Turn on the sound bar again The Auto Power Standby function can be disabled Enabling disabling the Auto Power Standby function p 65 The protection circuitry has been activated The TV indicato...

Page 78: ...ler or service center The sound bar is in the process of turning on Some indicators on the front of the sound bar are flashing It takes approximately one minute for the sound bar to finish turning on...

Page 79: ...s controls The Child Lock function is enabled the controls are locked Disable the Child Lock function so the controls are unlocked Enabling disabling the Child Lock function p 66 79 TROUBLESHOOTING Wh...

Page 80: ...hough the power is on the power appears to be off Indicator brightness is set to Off Change the brightness Changing the brightness of the indicators p 56 80 TROUBLESHOOTING When a problem occurs Power...

Page 81: ...in the power supply voltage Press the power button on the sound bar for at least 15 seconds to force the sound bar to turn off and unplug the power cord of the subwoofer from the AC wall outlet Wait f...

Page 82: ...self Another Bluetooth device is being operated nearby Terminate the Bluetooth connection with the sound bar Listening to audio from a Bluetooth device p 52 82 TROUBLESHOOTING When a problem occurs Po...

Page 83: ...rt names of the remote control p 17 The battery has run out Replace the battery with a new one Replacing the remote control battery p 104 The remote control sensor of the sound bar is exposed to direc...

Page 84: ...e TV s remote control perform the following Turn off the sound bar and the TV and then turn them back on again Unplug the power cord of the sound bar as well as the power cords of external devices con...

Page 85: ...nt from the language being spoken to Alexa Change the setting using the Sound Bar Controller app Settings Amazon Alexa Settings Amazon Alexa Language The microphones are off the Microphones Off indica...

Page 86: ...roduct p 72 The product s firmware needs to be updated The UPDATE indicator is flashing rapidly A firmware update is necessary for some reason such as when the firmware update failed Update the firmwa...

Page 87: ...device to the TV s HDMI input jack p 33 A signal that the sound bar cannot play is being input Change the digital audio output setting on the TV or AV device to a type of audio signal supported by the...

Page 88: ...cord from the AC wall outlet and contact the nearest authorized Yamaha dealer or service center Weak wireless signal The CONNECT indicator on the rear of the subwoofer is flashing slowly The conditio...

Page 89: ...ess the sound bar is equipped with the Automatic Volume Adjustment function If the sound bar was turned off with the volume set high the volume is automatically adjusted to a safe listening level the...

Page 90: ...evice to output Bitstream audio signals Sound is also heard from the TV s built in speakers Turn the TV s volume all the way down You are listening from a position that s extremely close to the sound...

Page 91: ...Noise is heard The sound bar is too close to another digital or high frequency device Move those devices away from the sound bar 91 TROUBLESHOOTING When a problem occurs Audio...

Page 92: ...device you are using does not support the A2DP profile Use a Bluetooth device that supports the A2DP profile The connection profile registered in the Bluetooth device is not functioning correctly Del...

Page 93: ...s not set to the sound bar Select the sound bar as the audio output destination on the Bluetooth device The connection to the Bluetooth device was terminated Connect to the Bluetooth device again The...

Page 94: ...rmation IP address is not being properly acquired Enable the DHCP server function on the router You are trying to connect to an IPv6 type router The sound bar does not support IPv6 networks Connect th...

Page 95: ...access point closer to each other Obstacles are between the sound bar and wireless LAN router access point Install the sound bar and wireless LAN router access point in a place where no obstacles are...

Page 96: ...or keep the sound bar and wireless LAN router access point away from these devices Or connect the sound bar to a 5 GHz compatible wireless LAN router access point Access to the network is limited by...

Page 97: ...pported by the sound bar is being played Play the file on an AirPlay compatible device to see if it can be played If it cannot be played the file format may not be not supported or the file may be cor...

Page 98: ...le device The sound bar and an AirPlay compatible device are each connected to different SSIDs Connect the sound bar and AirPlay compatible device to the same SSID try connecting them to the primary S...

Page 99: ...firewall is configured on the network device Also streaming services can only be played via the port specified by each service The port number varies depending on the streaming service This product i...

Page 100: ...ad Try updating the firmware again later or perform the update using a USB flash drive For details on how to update the firmware using a USB flash drive see the following Firmware Update Guide https m...

Page 101: ...hone to the same network The smartphone is not connected wirelessly via Wi Fi to the wireless LAN router Connect the smartphone wirelessly via Wi Fi to the wireless LAN router A router that supports m...

Page 102: ...the settings as follows HDMI Control Disabled Network Standby Disabled Related links Enabling disabling the HDMI Control function p 63 Enabling disabling the network standby function p 67 102 TROUBLES...

Page 103: ...emble a battery If the battery leaks avoid contact with the leaked fluid If the contents of the battery get on your hands or in your eyes it can cause blindness or chemical burns If the battery fluid...

Page 104: ...the sound bar can no longer be controlled with the remote control Replace the battery with a new one 1 While holding down the part labeled PUSH on the back of the remote slide the cover in the directi...

Page 105: ...3 Insert a new battery and slide the cover back into its position in the direction of the arrow Lithium battery CR2025 1 105 TROUBLESHOOTING How to replace the remote control battery...

Page 106: ...und bar for at least 15 seconds Unplug the power cord of the subwoofer from the AC wall outlet Wait for at least 10 seconds then plug it in again n To initialize the sound bar Refer to the following e...

Page 107: ...non magnetic shielding Driver 4 6 6 6 cm 1 3 4 2 5 8 cone 2 Frequency response 220 Hz to 22 kHz Impedance 6 Height L R Type Acoustic suspension type non magnetic shielding Driver 5 2 cm 2 cone 2 Freq...

Page 108: ...r EIRP 8 8 dBm 7 6 mW Wireless LAN Wireless LAN standards IEEE 802 11 a b g n ac 20 MHz channel bandwidth only Radio frequency band 2 4 GHz 5 GHz Available security method WPA WPA2 WPA3 Models for U K...

Page 109: ...trol Network Standby Off 0 5 W HDMI Control Network Standby On 2 0 W Models for U K Europe and other areas HDMI Control Network Standby Off 0 5 W HDMI Control Network Standby On 2 0 W Dimensions W x H...

Page 110: ...Models for U K Europe and other areas AC 100 to 240 V 50 60 Hz Power consumption 18 W Standby power consumption Network Standby Models for U S A Canada Brazil Taiwan and Mexico 2 0 W Models for U K Eu...

Page 111: ...Linear PCM 2 channels 32 44 1 48 88 2 96 176 4 192 kHz 16 20 24 bit Multi channel Linear PCM 8 channels 32 44 1 48 88 2 96 176 4 192 kHz 16 20 24 bit Bitstream Dolby Digital Dolby Digital EX Dolby Di...

Page 112: ...DVI device to check whether it is HDCP compatible To decode Bitstream audio signals change the settings on the AV device so that the AV device directly outputs Bitstream signals See the instruction ma...

Page 113: ...tream Dolby Digital Dolby Digital EX Dolby Digital Plus Dolby Atmos Audio input signals of the TV jack The following digital audio signals can be played on this product when they are input from the di...

Page 114: ...ack state c b a d e f h g i a TV Glowing white Playing audio from the TV b HDMI Glowing white Playing audio from the HDMI IN jack c BLUETOOTH Glowing blue Bluetooth device connection established Flash...

Page 115: ...d i UPDATE Flashing green New firmware is available Off No new firmware Muted state Invalid operation An error occurred Flashes red Showing the type of audio signal and settings for functions The indi...

Page 116: ...t connected g Connection of a surround speaker left Glows white connected Off not connected h Connection of a surround speaker right Glows white connected Off not connected If only one wireless speake...

Page 117: ...to the sound bar CONNECT STANDBY Flashes slowly searching Flashes rapidly establishing the connection to the sound bar Power off state standby Connection to the sound bar is established CONNECT STAND...

Page 118: ...Protection circuitry has been activated CONNECT STANDBY 118 SPECIFICATIONS List of indicator displays...

Page 119: ...arks or registered trademarks of HDMI Licensing Administrator Inc The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Yamaha Corporation...

Page 120: ...pple Inc registered in the U S and other countries and regions App Store App Store is a service mark of Apple Inc registered in the U S and other countries Android Google Play Android and Google Play...

Page 121: ...in Japan Please contact the store where you purchased this product or the Product Support Center as listed in the Quick Start Guide included with this product For customers outside of Japan Please con...

Page 122: ...w yamaha com Yamaha Downloads https download yamaha com 2023 Yamaha Corporation Published 07 2023 NV A0 AV21 0015 Layout Folder YMH_PDF_Manual_A5_AV Stylesheet Name 01_YMH_PDF_Manual_A5_AV_En Multi St...

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Page 128: ...tomers in the United States For detailed information about the Limited Warranty for this product please see the warranty terms available at yamaha io audiovisualwarranty Customer Service Yamaha Corpor...

Page 129: ...mo completare la registrazione del Suo prodotto http 4wrd it MEMBER Pen cTpa1 11 1s npOAYKTa 6narop ap111M sac 3a noKynKy npop yKTa Yamaha 4To6b1 noMO lb HaM npep ocrnsmnb nyywv e ycnyrv HaWVIM KnV eH...

Page 130: ...rasil Ltda Prac a Professor Jose Lannes 40 Cjs 21 e 22 Brooklin Paulista Novo CEP 04571 100 Sao Paulo SP Brazil ARGENTINA Yamaha Music Latin America S A Sucursal Argentina Olga Cossettini 1553 Piso 4...

Page 131: ...Prudential Tower 298 Gangnam daero Gangnam gu Seoul 06253 Korea MALAYSIA Yamaha Music Malaysia Sdn Bhd No 8 Jalan Perbandaran 47301 Kelana Jaya Petaling Jaya Selangor Malaysia SINGAPORE Yamaha Music A...

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