No surround effect
(
Stereo playback is selected.
Select surround playback.
(
“Surround playback” (p.47)
(
The volume is too low.
Turn up the volume.
(
“Basic control during playback” (p.43)
(
The TV or AV device is set to output 2-channel audio (such as PCM) only.
Change the audio output setting on the TV or AV device to output Bitstream audio signals.
(
Sound is also heard from the TV’s built-in speakers.
Turn the TV’s volume all the way down.
(
You are listening from a position that’s extremely close to the sound bar.
You should listen at some distance from the sound bar.
(
Audio from a Bluetooth device or streaming services is being played.
Audio input from BLUETOOTH or NET (such as streaming services) is played in stereo regardless of the
sound mode setting.
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TROUBLESHOOTING > When a problem occurs: Audio
