TF5/TF3/TF1/TF-RACK/NY64-D Firmware Update Guide
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If the NY64-D update failed
The NY64-D may become unusable due to data corruption if the Dante device is powered-off during a
firmware update. To recover from such a state, the NY64-D will enter "failsafe mode."
If the NY64-D could boot in the failsafe mode, you can recover it to send a recovery image from the Dante
Firmware Update Manager.
If the NY64-D could not boot in the failsafe mode, you will need to recover the system by a different
procedure; see “Updating the NY64-D firmware by computer” via the Dante Firmware Update Manager.
Confirming the NY64-D firmware corruption
If the NY64-D firmware is corrupt, the Dante version is displayed as “0.0.0.0 0.0.0.0 0.0.0” in the ABOUT
screen of the TF series.
When the NY64-D is booted in the failsafe mode, the NY64-D in failsafe mode is shown as “AUD-xxxxxx” with
red text in the network grid view of Dante Controller. In this case, follow the procedure “Recovery of the
NY64-D (in the failsafe mode)” (page 10) to recover the system.
